Managed Care Coordinator in New York Career Overview

As a Managed Care Coordinator, you play a vital role in the healthcare ecosystem, managing the complexities of patient care and insurance processes. Your responsibilities encompass a range of tasks, all aimed at ensuring that patients receive appropriate, timely, and cost-effective healthcare services.

  • You serve as a liaison between patients, healthcare providers, and insurance companies, facilitating communication and collaboration.
  • Part of your role involves assessing patient needs and coordinating care plans that align with insurance policies and healthcare regulations.
  • You help to manage the authorization process for various medical services, ensuring that patients have access to the care they need while adhering to the guidelines set by insurance providers.
  • An essential aspect of your job is monitoring patient outcomes and satisfaction, which helps in refining care approaches and improving overall quality of service.
  • You are also involved in educating patients about their healthcare options, helping them understand their rights and responsibilities under their insurance plans.
  • Additionally, you frequently analyze healthcare data to identify trends and areas for improvement, making recommendations that enhance both patient care and operational efficiency.

Your role contributes significantly to the effective functioning of the healthcare delivery system, directly impacting patient experiences and organizational success. In a world where healthcare is increasingly complex, the Managed Care Coordinator stands as a crucial element in ensuring that patients navigate this landscape with support and guidance.

Managed Care Coordinator Salary in New York

Annual Median: $144,230
Hourly Median: $69.34

Data sourced from Career One Stop, provided by the BLS Occupational Employment and Wage Statistics wage estimates.

Required Education To Become a Managed Care Coordinator in New York

To pursue a career as a Managed Care Coordinator, you will need to obtain the appropriate education and training. Here are the recommended college degree programs that can help you prepare for this role:

  • Health and Medical Administrative Services: This program focuses on the administrative aspects of healthcare organizations. You will learn about health information management, healthcare finance, and the regulatory environment affecting the industry.

  • Health Services Administration: This degree prepares you for the operational side of healthcare, with coursework covering health economics, policy analysis, and organizational behavior in health services.

  • Health Care Administration and Management: This program emphasizes both the managerial and operational aspects of health services. You'll gain knowledge in healthcare laws, ethics, and the skills necessary for efficient health services management.

  • Public Health: A degree in public health provides you with an understanding of community health issues, health promotion strategies, and healthcare systems, which are essential for coordinating care within managed care.

  • Health Policy Analysis: This program equips you with skills in evaluating and developing health policies, understanding legislative processes, and analyzing the impact of policies on healthcare systems, which are key components in the role of a Managed Care Coordinator.

In addition to obtaining a degree, practical training may be gained through internships or related experience in healthcare settings. This exposure will enhance your understanding of the managed care landscape and its specific challenges.

Best Schools to become a Managed Care Coordinator in New York 2024

Western Governors University

Salt Lake City, UT

In-State Tuition:$7,404
Out-of-State Tuition:$7,404
Admission Rate:N/A
Graduation Rate:49%
Total Enrollment:156,935

Southern New Hampshire University

Manchester, NH

In-State Tuition:$15,000
Out-of-State Tuition:$15,000
Admission Rate:96%
Graduation Rate:41%
Total Enrollment:164,091

Purdue University Global

West Lafayette, IN

In-State Tuition:$10,080
Out-of-State Tuition:$13,356
Admission Rate:N/A
Graduation Rate:20%
Total Enrollment:45,125

Capella University

Minneapolis, MN

In-State Tuition:$14,328
Out-of-State Tuition:$14,328
Admission Rate:N/A
Graduation Rate:N/A
Total Enrollment:39,727

Johns Hopkins University

Baltimore, MD

In-State Tuition:$60,480
Out-of-State Tuition:$60,480
Admission Rate:7%
Graduation Rate:94%
Total Enrollment:31,275

Ashford University

San Diego, CA

In-State Tuition:$12,240
Out-of-State Tuition:$12,240
Admission Rate:N/A
Graduation Rate:10%
Total Enrollment:34,190
Managed Care Coordinator Job Description:
  • Plan, direct, or coordinate medical and health services in hospitals, clinics, managed care organizations, public health agencies, or similar organizations.

Managed Care Coordinator Required Skills and Competencies in New York

  • Communication Skills: You must effectively communicate with patients, healthcare providers, and insurance companies, ensuring that information is clear and concise. Active listening is key to understanding patient needs and addressing concerns accurately.

  • Analytical Skills: You need to analyze patient data, insurance policy details, and healthcare regulations. This enables you to identify trends, assess care plans, and make informed decisions.

  • Attention to Detail: Being detail-oriented is essential for managing patient records, ensuring compliance with healthcare regulations, and administering benefits. Small errors can lead to significant consequences in patient care and billing.

  • Problem-Solving Abilities: You should possess strong problem-solving skills to navigate complex healthcare scenarios. This includes resolving disputes, addressing obstacles in care management, and finding creative solutions to improve patient outcomes.

  • Interpersonal Skills: Building strong relationships with patients and healthcare teams is vital. You need to exhibit empathy and understanding to foster trust and collaboration.

  • Organizational Skills: Effective organization is necessary for managing multiple tasks, including scheduling appointments, maintaining records, and coordinating communications between different stakeholders.

  • Knowledge of Healthcare Regulations: An understanding of local, state, and federal healthcare regulations and compliance requirements is necessary. This includes knowledge of HIPAA guidelines and reimbursement policies.

  • Technological Proficiency: You should be comfortable using healthcare management software, electronic health records (EHR), and telehealth platforms. Familiarity with data entry and cybersecurity practices is also beneficial.

  • Crisis Management Skills: Your ability to remain calm and make decisions under pressure is essential in emergency situations. This includes responding appropriately to patient crises and facilitating urgent care needs.

  • Team Collaboration: You must work effectively within a multidisciplinary team, collaborating with physicians, nurses, and administrative staff to achieve common goals in patient care and efficiency.

Job Duties for Managed Care Coordinators

  • Develop and maintain computerized record management systems to store and process data, such as personnel activities and information, and to produce reports.

  • Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.

  • Plan, implement, and administer programs and services in a health care or medical facility, including personnel administration, training, and coordination of medical, nursing and physical plant staff.

Technologies and Skills Used by Managed Care Coordinators

Analytical or scientific software

  • IBM SPSS Statistics
  • SAS

Data base user interface and query software

  • Blackboard software
  • Yardi software

Medical software

  • Epic Systems
  • eClinicalWorks EHR software

Basic Skills

  • Talking to others
  • Thinking about the pros and cons of different ways to solve a problem

Problem Solving

  • Noticing a problem and figuring out the best way to solve it

Social

  • Bringing people together to solve differences
  • Understanding people's reactions

Job Market and Opportunities for Managed Care Coordinator in New York

The job market for Managed Care Coordinators in New York is robust, driven by the ongoing evolution of the healthcare industry and the growing emphasis on cost-effective patient care. Here are key aspects of the current landscape:

  • Demand: The demand for Managed Care Coordinators has seen a significant uptick as healthcare organizations strive to streamline operations and improve patient outcomes. With the increasing complexity of healthcare regulations and insurance plans, organizations require skilled professionals to navigate these systems efficiently.

  • Growth Potential: The role of a Managed Care Coordinator is projected to grow in the coming years, spurred by the ongoing shift towards value-based care. As the healthcare industry adapts to new models that prioritize patient health outcomes over service volume, roles related to care management and coordination are becoming more critical. This trend indicates strong job security and advancement opportunities.

  • Geographical Hotspots: Certain areas in New York are particularly favorable for Managed Care Coordinators. Key hotspots include:

    • New York City: The largest market for healthcare jobs in the state, offering numerous opportunities across hospitals, private practices, and managed care organizations.
    • Westchester County: Known for its high concentration of healthcare providers looking for coordinators to help manage patient populations efficiently.
    • Long Island: The healthcare sector is burgeoning here, with many hospitals and clinics seeking professionals to enhance their managed care functions.
  • Work Environment: Managed Care Coordinators can find employment in various settings, including hospitals, healthcare systems, insurance companies, and community health organizations. The diversity in work environments leads to varied job opportunities that may match different career preferences.

Staying informed about industry trends and actively networking within professional circles can enhance your positioning in this competitive job market.

Additional Resources To Help You Become a Managed Care Coordinator in New York

  • American Association of Managed Care Nurses (AAMCN)

    • A professional organization dedicated to supporting managed care nurses and professionals. The AAMCN provides resources for ongoing education, professional development, and certification in managed care.
    • Website: aamcn.org
  • National Association of Managed Care Physicians (NAMCP)

    • This organization focuses on promoting quality healthcare through managed care medicine and offers resources for education, policy advocacy, and networking.
    • Website: namcp.com
  • Academy of Managed Care Pharmacy (AMCP)

    • An organization that advances the pharmacy profession within managed care. It provides education, policy insights, and resources relevant to pharmacists in managed care settings.
    • Website: amcp.org
  • Centers for Medicare & Medicaid Services (CMS)

    • The CMS offers extensive resources regarding Medicare and Medicaid managed care programs, including regulations and guidelines relevant to managed care coordination.
    • Website: cms.gov
  • Healthcare Financial Management Association (HFMA)

    • HFMA provides financial management insights and resources specific to healthcare, including best practices in managed care environments.
    • Website: hfma.org
  • National Committee for Quality Assurance (NCQA)

    • This organization focuses on healthcare quality and provides resources such as accreditation standards and performance measures essential for managed care coordination.
    • Website: ncqa.org
  • University of New York Online Education Programs

    • Offers specialized degrees and certifications in health services management, with courses that may benefit aspiring managed care coordinators.
    • Website: www.suny.edu
  • LinkedIn Learning

    • An online platform that provides courses in health administration, managed care principles, and coordination skills, which can enhance your professional knowledge and skills.
    • Website: linkedin.com/learning
  • American Health Information Management Association (AHIMA)

    • This organization is dedicated to improving health information management, providing resources and education relevant to data management in managed care settings.
    • Website: ahima.org
  • Association for Community Health Improvement (ACHI)

    • ACHI offers resources focused on community health improvement through effective managed care coordination for the community health workforce.
    • Website: communityhealthimpact.org

Utilizing these resources will help you stay informed about trends, best practices, and advancements in the field of managed care coordination.

Frequently Asked Questions (FAQs) About Managed Care Coordinator in New York

  • What is a Managed Care Coordinator?
    A Managed Care Coordinator is a healthcare professional responsible for overseeing and facilitating the coordination of care among various providers and services within managed care systems. They work to ensure that patients receive appropriate services while managing costs and improving quality care.

  • What are the primary responsibilities of a Managed Care Coordinator?
    Your main responsibilities may include:

    • Evaluating patient needs and linking them to appropriate services
    • Managing patient care plans
    • Liaising between patients, healthcare providers, and insurers
    • Ensuring compliance with healthcare regulations
    • Analyzing data to improve care efficiency and effectiveness
  • What qualifications do I need to become a Managed Care Coordinator?
    Typically, you'll need at least a bachelor’s degree in healthcare administration, nursing, or a related field. Many employers prefer candidates with specific certifications, such as Certified Managed Care Coordinator (CMCC).

  • Is prior experience in healthcare necessary?
    While some entry-level positions may be available, most roles will require prior experience in healthcare settings, such as working in a hospital, clinic, or insurance company. Experience in case management or care coordination can be particularly beneficial.

  • What skills are important for a successful Managed Care Coordinator?
    Key skills include:

    • Strong communication and interpersonal abilities
    • Knowledge of healthcare regulations and managed care principles
    • Problem-solving and analytical skills
    • Organization and time management
    • Proficiency with healthcare technology and electronic health records (EHR)
  • What is the job outlook for Managed Care Coordinators in New York?
    The demand for Managed Care Coordinators is expected to grow due to the increasing complexity of healthcare delivery and the shift towards managed care models. Growth in this field is projected to be robust as healthcare organizations continue to focus on efficiency and patient outcomes.

  • What types of employers hire Managed Care Coordinators?
    You may find opportunities in various settings, including:

    • Health insurance companies
    • Hospitals and health systems
    • Community health organizations
    • Long-term care facilities
    • Private physician practices
  • What is the typical salary for a Managed Care Coordinator in New York?
    Salaries can vary based on factors such as experience, location, and employer. On average, Managed Care Coordinators in New York can earn between $55,000 and $80,000 per year, with the potential for higher earnings in metropolitan areas or specialized roles.

  • Are there opportunities for advancement in this career?
    Yes, there are several paths for advancement. As you gain experience, you may move into senior management positions, such as Director of Care Management or contribute to policy-making in managed care settings. Pursuing further education or certifications can also enhance your advancement prospects.

  • What continuing education options are available for Managed Care Coordinators?
    You can pursue various continuing education opportunities, including seminars, workshops, and advanced certifications in case management, healthcare administration, or specialized managed care topics. Many organizations also offer in-house training programs to enhance your skills.

  • How can I network with other professionals in this field?
    Joining professional organizations such as the National Association of Managed Care Physicians (NAMCP) or attending industry conferences can provide valuable networking opportunities. Additionally, utilizing platforms like LinkedIn to connect with peers and industry leaders can help you build your professional network.