Managed Care Coordinator in Connecticut Career Overview

As a Managed Care Coordinator, you play a vital role in the healthcare system, bridging the needs of patients, healthcare providers, and insurance companies. Your responsibilities typically include:

  • Patient Advocacy: You ensure that patients receive the appropriate care, helping them navigate the complexities of healthcare systems.
  • Utilization Management: You analyze patient care needs to determine treatment plans, ensuring they align with insurance coverage and company guidelines.
  • Quality Assurance: Your work involves monitoring and evaluating the effectiveness of healthcare services, aiming to improve outcomes for patients and efficiency for providers.
  • Collaboration: You coordinate with various teams, including healthcare providers, insurance representatives, and administrative staff, fostering communication to streamline patient care processes.
  • Data Management: You maintain and organize patient records, track healthcare utilization, and produce reports that assist in strategic planning for healthcare services.

This position is integral to maintaining the quality and efficiency of healthcare delivery, ensuring that patients access the necessary services while managing costs for providers and insurers. Your role directly impacts patient satisfaction and healthcare outcomes, making it an essential component of the managed care landscape.

Managed Care Coordinator Salary in Connecticut

Annual Median: $125,460
Hourly Median: $60.32

Data sourced from Career One Stop, provided by the BLS Occupational Employment and Wage Statistics wage estimates.

Required Education To Become a Managed Care Coordinator in Connecticut

To become a Managed Care Coordinator in Connecticut, you will need specific educational qualifications and relevant training. Here are the recommended college degree programs:

  • Health and Medical Administrative Services

    • This program provides a foundation in health care management principles, equipping you with knowledge about the operational and administrative aspects of health services.
  • Health Services Administration

    • A degree in health services administration focuses on managing health care systems and organizations, emphasizing the coordination of health services and ensuring effective delivery.
  • Health Care Administration and Management

    • This program prepares you to oversee health care facilities and services, covering topics such as financial management, health law, and policy affecting patient care and operations.
  • Public Health

    • A degree in public health prepares you to address health issues at the community or population level, focusing on health promotion, disease prevention, and the evaluation of health services.
  • Health Policy Analysis

    • This field of study emphasizes the examination of health policies, enabling you to analyze and influence health care systems and practices effectively.

In addition to these degree programs, you may benefit from internships or practical experiences related to health administration or managed care settings, as these experiences can enhance your understanding of the field and improve your employability.

Best Schools to become a Managed Care Coordinator in Connecticut 2024

Western Governors University

Salt Lake City, UT

In-State Tuition:$7,404
Out-of-State Tuition:$7,404
Admission Rate:N/A
Graduation Rate:49%
Total Enrollment:156,935

Southern New Hampshire University

Manchester, NH

In-State Tuition:$15,000
Out-of-State Tuition:$15,000
Admission Rate:96%
Graduation Rate:41%
Total Enrollment:164,091

Purdue University Global

West Lafayette, IN

In-State Tuition:$10,080
Out-of-State Tuition:$13,356
Admission Rate:N/A
Graduation Rate:20%
Total Enrollment:45,125

Capella University

Minneapolis, MN

In-State Tuition:$14,328
Out-of-State Tuition:$14,328
Admission Rate:N/A
Graduation Rate:N/A
Total Enrollment:39,727

Johns Hopkins University

Baltimore, MD

In-State Tuition:$60,480
Out-of-State Tuition:$60,480
Admission Rate:7%
Graduation Rate:94%
Total Enrollment:31,275

Ashford University

San Diego, CA

In-State Tuition:$12,240
Out-of-State Tuition:$12,240
Admission Rate:N/A
Graduation Rate:10%
Total Enrollment:34,190
Managed Care Coordinator Job Description:
  • Plan, direct, or coordinate medical and health services in hospitals, clinics, managed care organizations, public health agencies, or similar organizations.

Managed Care Coordinator Required Skills and Competencies in Connecticut

  • Communication Skills: You need strong verbal and written communication abilities to effectively convey information to patients, healthcare providers, and insurance companies. Active listening is also essential for understanding patient needs and concerns.

  • Organizational Skills: You must be highly organized to manage multiple cases, deadlines, and documentation efficiently. This involves keeping track of patient information, treatment plans, and insurance details.

  • Analytical Skills: You will need the ability to analyze complex medical and financial information to assess the appropriateness of care. This includes interpreting data and identifying trends that may affect patient outcomes or cost-effectiveness.

  • Problem-Solving Skills: You are often required to address and resolve issues that arise in patient care or insurance reimbursement. This involves critical thinking and the ability to find effective solutions in a timely manner.

  • Knowledge of Healthcare Regulations: A solid understanding of healthcare laws, regulations, and compliance standards is important. This ensures that care coordination adheres to all relevant legal and ethical guidelines.

  • Interpersonal Skills: Building rapport with patients, families, and healthcare professionals matters. You need to be approachable and empathetic, fostering trust and collaboration among all parties involved in care management.

  • Attention to Detail: Precision is vital in this role. You must ensure that all documentation is accurate and complies with healthcare standards, as errors can lead to significant issues in patient care and billing.

  • Technological Proficiency: Familiarity with healthcare management software, electronic health records (EHR), and communication tools is necessary for coordinating care and maintaining accurate patient information.

  • Time Management: You are expected to prioritize tasks effectively to ensure that patient needs are met without delays. This includes managing your time efficiently across various responsibilities.

  • Team Collaboration: Working well with a multidisciplinary team is essential. You need to cooperate with doctors, nurses, social workers, and other professionals to provide comprehensive patient care.

  • Cultural Competence: Understanding and respecting diverse backgrounds and beliefs is important in order to provide patient-centered care. This competency helps in addressing specific needs based on cultural contexts.

  • Patient Advocacy: You should possess a strong commitment to representing patient interests, ensuring they receive the care and resources necessary for their health and well-being.

Job Duties for Managed Care Coordinators

  • Develop and maintain computerized record management systems to store and process data, such as personnel activities and information, and to produce reports.

  • Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.

  • Plan, implement, and administer programs and services in a health care or medical facility, including personnel administration, training, and coordination of medical, nursing and physical plant staff.

Technologies and Skills Used by Managed Care Coordinators

Analytical or scientific software

  • IBM SPSS Statistics
  • SAS

Data base user interface and query software

  • Blackboard software
  • Yardi software

Medical software

  • Epic Systems
  • eClinicalWorks EHR software

Basic Skills

  • Talking to others
  • Thinking about the pros and cons of different ways to solve a problem

Problem Solving

  • Noticing a problem and figuring out the best way to solve it

Social

  • Bringing people together to solve differences
  • Understanding people's reactions

Job Market and Opportunities for Managed Care Coordinator in Connecticut

The job market for Managed Care Coordinators in Connecticut is characterized by steady demand and growth potential, reflecting the evolving landscape of healthcare services. Here are the key elements shaping this market:

  • Growing Demand: With an increasing emphasis on cost-effective healthcare solutions, Managed Care Coordinators play a vital role in optimizing patient care and managing healthcare resources. As hospitals, insurance companies, and healthcare networks seek to enhance care coordination and improve patient outcomes, the demand for professionals in this field remains strong.

  • Industry Growth: The healthcare sector in Connecticut is experiencing growth due to an aging population, regulatory changes, and the shift towards value-based care. This growth fosters a favorable environment for Managed Care Coordinators, whose responsibilities include overseeing patient care plans, liaising between providers and patients, and ensuring compliance with healthcare regulations.

  • Geographical Hotspots: Certain areas in Connecticut are emerging as hotspots for job opportunities in managed care coordination:

    • Hartford: As the state capital and home to many major health insurance companies, Hartford presents numerous opportunities for Managed Care Coordinators within both private insurers and public health entities.
    • New Haven: Known for its academic medical centers and hospitals, New Haven offers a rich landscape for those involved in managed care. The presence of Yale School of Medicine contributes to innovative health programs, necessitating skilled care coordinators.
    • Stamford: This city has a growing concentration of healthcare services and private healthcare firms, increasing the demand for managed care specialists.
    • Bridgeport: The state's largest city is focusing on expanding its healthcare infrastructure, creating additional roles for Managed Care Coordinators.
  • Networking Opportunities: Engaging with local professional organizations and attending industry conferences can enhance your visibility in the job market. Organizations like the Connecticut Association of Healthcare Executives and the Connecticut chapter of the Healthcare Financial Management Association are valuable resources for networking.

  • Diverse Work Settings: Managed Care Coordinators can find employment in various settings, including hospitals, integrated healthcare systems, insurance companies, and physician practices. This diversity can lead to a variety of career pathways and growth opportunities within the field.

In summary, the job market for Managed Care Coordinators in Connecticut is robust, presenting numerous opportunities for advancement in this essential healthcare role.

Additional Resources To Help You Become a Managed Care Coordinator in Connecticut

  • National Association of Managed Care Physicians (NAMCP)
    Website: namcp.com
    This organization aims to improve health care quality through collaboration and shared knowledge among managed care professionals.

  • American Association of Managed Care Nurses (AAMCN)
    Website: aamcn.org
    AAMCN focuses on providing resources and education for nursing professionals in managed care settings, offering certifications and networking opportunities.

  • Centers for Medicare & Medicaid Services (CMS)
    Website: cms.gov
    CMS offers extensive resources related to managed care policies, regulations, and updates relevant to the Medicare and Medicaid programs.

  • The National Committee for Quality Assurance (NCQA)
    Website: ncqa.org
    NCQA provides accreditation, quality rating systems, and other resources that are essential for managed care coordinators focused on improving healthcare outcomes.

  • Connecticut Department of Social Services
    Website: portal.ct.gov/dss
    This state department offers information on Medicaid and managed care programs specific to Connecticut, helping you understand state policies and available services.

  • Healthcare Financial Management Association (HFMA)
    Website: hfma.org
    HFMA provides resources related to healthcare finance, value-based care, and financial management in the managed care industry, which is crucial for coordinators.

  • The Academy of Managed Care Pharmacy (AMCP)
    Website: amcp.org
    This organization offers educational opportunities and guidelines for pharmacy benefit management within the context of managed care.

  • Managed Care Institute
    Website: managedcareinstitute.org
    A platform that offers various training and educational materials focused on best practices in managed care, enabling professional development and skill enhancement.

  • LinkedIn Groups for Managed Care Professionals
    Explore groups such as "Managed Care Professionals" and "Healthcare Management Group" to connect with peers, share knowledge, and stay up-to-date on industry trends.

  • Local Networking Opportunities
    Join state-specific organizations like the Connecticut Association of Healthcare Executives (CAHE) to meet professionals in the field and participate in events focusing on managed care initiatives.

Utilize these resources to enhance your understanding of managed care coordination, stay informed about industry changes, and develop your professional skills in Connecticut's health care landscape.

Frequently Asked Questions (FAQs) About Managed Care Coordinator in Connecticut

  • What is a Managed Care Coordinator?
    A Managed Care Coordinator is responsible for overseeing the administration of healthcare services within managed care systems. This role involves coordinating patient care, ensuring compliance with insurance regulations, and collaborating with healthcare providers to enhance patient outcomes.

  • What qualifications do I need to become a Managed Care Coordinator in Connecticut?
    Typically, a bachelor’s degree in health administration, nursing, social work, or a related field is required. Many employers also prefer candidates with experience in healthcare settings and knowledge of managed care principles. Additional certifications, such as Certified Managed Care Nurse (CMCN) or Certified Documentation Improvement Practitioner (CDIP), can be beneficial.

  • What skills are important for a Managed Care Coordinator?
    Key skills include strong communication and interpersonal skills, problem-solving abilities, analytical thinking, attention to detail, and proficiency in healthcare software systems. Being knowledgeable about healthcare regulations and payer policies is also important.

  • What are the typical job duties of a Managed Care Coordinator?
    Common responsibilities include:

    • Developing and implementing care plans for patients
    • Coordinating services among healthcare providers
    • Assessing patients’ needs and eligibility for services
    • Monitoring patient progress and adjusting care plans as needed
    • Ensuring compliance with health plan requirements and regulations
  • Where can I find job opportunities for Managed Care Coordinators in Connecticut?
    Job opportunities can be found on various job boards, healthcare organization websites, and Connecticut-specific resources such as the Connecticut Department of Labor's job portal. Networking within local healthcare communities can also provide leads on job openings.

  • What is the job outlook for Managed Care Coordinators in Connecticut?
    The job outlook for Managed Care Coordinators is generally positive due to the increasing emphasis on cost-effective healthcare delivery and the growth of managed care systems. As healthcare continues to evolve, the demand for skilled coordinators is expected to rise.

  • What is the typical salary for a Managed Care Coordinator in Connecticut?
    The salary for Managed Care Coordinators in Connecticut can vary based on experience, education, and the specific employer. As of 2023, the average salary typically ranges from $60,000 to $80,000 annually.

  • Are there opportunities for advancement in this career?
    Yes, there are opportunities for advancement within the field. With experience, you may progress to positions such as Managed Care Manager, Director of Care Coordination, or other leadership roles in healthcare administration.

  • What continuing education options should I consider?
    Continuing education is important for staying updated on healthcare laws, technologies, and best practices. Consider pursuing advanced degrees (like a Master’s in Healthcare Administration), attending workshops, and obtaining certifications related to healthcare management and compliance.

  • Is certification necessary for Managed Care Coordinators?
    Certification is not always required but can enhance your resume and demonstrate your expertise to employers. Various certifications specific to managed care and healthcare administration are available and can provide a competitive edge.