IT Operations Coordinator in Virginia Career Overview

As an IT Operations Coordinator, you play a vital role in ensuring the seamless functioning of an organization's IT infrastructure. Your responsibilities encompass a wide range of tasks that are essential for maintaining technology systems and services that support business operations.

Key aspects of the IT Operations Coordinator role include:

  • Coordination and Communication: You act as a liaison between different IT teams, ensuring effective communication to facilitate project completion and the resolution of technical issues.

  • Process Management: You assist in streamlining IT processes, identifying areas for improvement, and implementing procedures that enhance operational efficiency.

  • Monitoring Systems: Your oversight involves monitoring IT systems and networks to ensure they operate smoothly, promptly addressing any disruptions or inefficiencies.

  • Support and Maintenance: You play a critical part in the support and maintenance of IT services, ensuring that end-users have access to the tools and systems they need to perform their jobs effectively.

  • Project Involvement: Your role may involve participating in various IT projects, contributing to planning, execution, and evaluation phases to meet organizational goals.

  • Documentation and Reporting: You maintain accurate documentation of IT processes, changes, and project outcomes, which is essential for accountability and future reference.

Your contributions as an IT Operations Coordinator are integral to an organization's ability to leverage technology for business success, minimizing downtime, and fostering a productive work environment. As technology continues to evolve, your role will be key in navigating the complexities of IT operations.

IT Operations Coordinator Salary in Virginia

Annual Median: $103,030
Hourly Median: $49.53

Data sourced from Career One Stop, provided by the BLS Occupational Employment and Wage Statistics wage estimates.

Required Education To Become an IT Operations Coordinator in Virginia

To pursue a career as an IT Operations Coordinator, specific educational qualifications and training are typically required. Consider the following degree programs:

  • Computer and Information Sciences

    • This program covers a broad range of topics, including programming, systems analysis, network administration, and database management, all of which are essential for IT operations.
  • Computer and Information Systems Security and Information Assurance

    • A focus on security methodologies, risk management, and data protection principles equips you with the necessary knowledge to safeguard organizational information, a key aspect of IT operations.
  • Computer Science

    • This degree provides a solid foundation in algorithm development, software engineering, and computational theory, critical for analyzing and improving IT processes.
  • Information Technology

    • Programs in this field often emphasize practical skills in managing hardware, software, networks, and databases, directly applicable to IT operations coordination.
  • Systems Science and Theory

    • This area of study focuses on the design and management of complex systems, preparing you to handle various IT operations and ensure efficient integration across technologies.

In addition to these degree programs, pursuing relevant certifications or additional training specific to IT operations can enhance your qualifications.

Best Schools to become a IT Operations Coordinator in Virginia 2024

Georgia Institute of Technology-Main Campus

Atlanta, GA

In-State Tuition:$10,258
Out-of-State Tuition:$31,370
Admission Rate:17%
Graduation Rate:93%
Total Enrollment:45,296

Western Governors University

Salt Lake City, UT

In-State Tuition:$7,404
Out-of-State Tuition:$7,404
Admission Rate:N/A
Graduation Rate:49%
Total Enrollment:156,935

DeVry University-Illinois

Naperville, IL

In-State Tuition:$14,392
Out-of-State Tuition:$14,392
Admission Rate:43%
Graduation Rate:43%
Total Enrollment:26,384

University of Phoenix-Arizona

Phoenix, AZ

In-State Tuition:$9,552
Out-of-State Tuition:$9,552
Admission Rate:N/A
Graduation Rate:18%
Total Enrollment:88,891

University of the Cumberlands

Williamsburg, KY

In-State Tuition:$9,875
Out-of-State Tuition:$9,875
Admission Rate:83%
Graduation Rate:44%
Total Enrollment:18,053

University of Maryland Global Campus

Adelphi, MD

In-State Tuition:$7,488
Out-of-State Tuition:$11,976
Admission Rate:N/A
Graduation Rate:19%
Total Enrollment:55,838
IT Operations Coordinator Job Description:
  • Install, configure, and maintain an organization's local area network (LAN), wide area network (WAN), data communications network, operating systems, and physical and virtual servers.
  • Perform system monitoring and verify the integrity and availability of hardware, network, and server resources and systems.
  • Review system and application logs and verify completion of scheduled jobs, including system backups.
  • Analyze network and server resource consumption and control user access.
  • Install and upgrade software and maintain software licenses.
  • May assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software.

IT Operations Coordinator Required Skills and Competencies in Virginia

  • Technical Proficiency: You must have a strong understanding of IT infrastructure, including hardware, software, networks, and systems administration. Familiarity with cloud services and virtualization technologies is also beneficial.

  • Project Management: Effective coordination of projects requires skills in planning, execution, and monitoring. You should be familiar with project management methodologies and tools to ensure timely delivery of IT initiatives.

  • Problem-Solving: The ability to quickly identify issues and devise effective solutions is essential. You should apply analytical thinking to troubleshoot system problems and optimize processes.

  • Communication Skills: Strong verbal and written communication skills are necessary for interacting with team members, stakeholders, and clients. You will need to convey technical information clearly to non-technical audiences.

  • Team Collaboration: Working well in a team environment is important. You should exhibit strong interpersonal skills to collaborate effectively with cross-functional teams and foster a positive work atmosphere.

  • Attention to Detail: Precision is critical in IT operations. You are required to maintain accurate documentation and to execute tasks with a high degree of accuracy to minimize errors and ensure compliance.

  • Time Management: You should be adept at prioritizing tasks and managing your time effectively. This includes handling multiple projects simultaneously while meeting deadlines.

  • Customer Service Orientation: Providing excellent support to IT users and stakeholders is key to ensuring satisfaction. You should be responsive and proactive in addressing their needs and concerns.

  • Adaptability: The IT landscape is rapidly changing. You should be open to learning new technologies and adapting to evolving industry trends to stay relevant in your role.

  • Knowledge of IT Policies and Procedures: Understanding organizational policies, procedures, and compliance requirements is essential. You should ensure that all IT operations align with regulatory and security standards.

Job Duties for IT Operations Coordinators

  • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.

  • Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.

  • Perform data backups and disaster recovery operations.

Technologies and Skills Used by IT Operations Coordinators

Data base user interface and query software

  • Blackboard software
  • Transact-SQL

Network monitoring software

  • Remote monitoring software
  • Wireshark

Web platform development software

  • Django
  • Microsoft ASP.NET

Basic Skills

  • Reading work related information
  • Thinking about the pros and cons of different ways to solve a problem

People and Technology Systems

  • Figuring out how a system should work and how changes in the future will affect it
  • Thinking about the pros and cons of different options and picking the best one

Problem Solving

  • Noticing a problem and figuring out the best way to solve it

Job Market and Opportunities for IT Operations Coordinator in Virginia

The job market for IT Operations Coordinators in Virginia is robust and reflects a growing demand for professionals in this field. Factors contributing to this demand include the rapid advancement of technology, increasing reliance on IT infrastructure, and the need for organizations to streamline operations for efficiency and effectiveness.

  • Demand: The surge in digital transformation initiatives across various industries has heightened the need for IT Operations Coordinators. Businesses seek individuals who can manage IT operations effectively while ensuring optimal support for technology teams and users.

  • Growth Potential: The IT sector in Virginia is expected to continue growing, particularly in areas such as cybersecurity, cloud computing, and data management. This trend bodes well for IT Operations Coordinators, as organizations increasingly prioritize tech-driven solutions, leading to more job openings and career advancement opportunities.

  • Geographical Hotspots:

    • Northern Virginia: Known for its proximity to Washington, D.C., this region hosts numerous government contractors, technology firms, and startups. The concentration of tech companies offers significant career opportunities for IT Operations Coordinators.
    • Richmond: The capital of Virginia has been growing as a tech hub with several established companies and a burgeoning startup scene, creating new roles in IT operations.
    • Hampton Roads: This area is expanding in technology sectors, partly due to its large military presence, leading to various positions in IT operations in defense and private sector firms.

Overall, the job market for IT Operations Coordinators in Virginia presents a favorable environment for both new entrants and seasoned professionals, with trends indicating continuous growth and opportunities across the state.

Additional Resources To Help You Become an IT Operations Coordinator in Virginia

  • U.S. Bureau of Labor Statistics (BLS) - Computer and Information Technology Occupations

  • National Institute of Standards and Technology (NIST)

  • CompTIA (Computing Technology Industry Association)

    • Offers certification programs, resources for IT professionals, and guides on best practices in IT operations.
    • CompTIA Official Site
  • ITIL Foundation - Axelos

    • ITIL provides a framework for IT service management best practices to enhance IT service quality.
    • ITIL Information
  • Project Management Institute (PMI)

    • Offers resources, certifications, and standards in project management, which is essential for IT operations coordination.
    • PMI Official Site
  • American Management Association (AMA)

    • Provides education and resources in management techniques and leadership development relevant to IT coordinators.
    • AMA Official Site
  • LinkedIn Learning

    • Offers various online courses focusing on IT operations, project management, and related skills.
    • LinkedIn Learning
  • Coursera

    • Features courses and certifications from universities and organizations focused on IT operations and project management.
    • Coursera IT Courses
  • Skillsoft

    • Provides a vast library of online training resources and certifications relevant to IT and operations management.
    • Skillsoft Official Site
  • Virginia Information Technologies Agency (VITA)

    • Offers resources and support for IT professionals within Virginia, including news and updates on state IT projects.
    • VITA Official Site

Exploring these resources can enrich your understanding and preparation for a successful career as an IT Operations Coordinator in Virginia.

Frequently Asked Questions (FAQs) About IT Operations Coordinator in Virginia

  • What does an IT Operations Coordinator do?
    An IT Operations Coordinator oversees the daily operations of IT services and infrastructure. This role involves managing workflows, coordinating between teams, implementing processes, and ensuring system reliability and performance.

  • What skills are necessary to become an IT Operations Coordinator?
    Key skills include strong organizational abilities, excellent communication, problem-solving, project management, knowledge of IT infrastructure and systems, familiarity with service management frameworks (like ITIL), and proficiency in monitoring and reporting tools.

  • What educational background is required for this career?
    Typically, a bachelor’s degree in Information Technology, Computer Science, or a related field is required. Relevant certifications, such as ITIL, CompTIA, or Project Management Professional (PMP), can also enhance your qualifications.

  • Is previous experience required to become an IT Operations Coordinator?
    While some positions may require prior experience in IT support or IT operations, many employers value relevant internships or project experience. Starting in entry-level IT roles can provide a pathway into this position.

  • What are the typical career advancement opportunities for an IT Operations Coordinator?
    Career advancement can include roles such as IT Operations Manager, IT Director, or specialized positions within IT services. Continuous professional development and obtaining advanced certifications can facilitate progression.

  • What industries hire IT Operations Coordinators?
    IT Operations Coordinators can find opportunities across various industries, including technology, finance, healthcare, education, and government. Any organization with a significant IT infrastructure may require an IT Operations Coordinator.

  • What is the salary range for IT Operations Coordinators in Virginia?
    The salary for IT Operations Coordinators in Virginia can vary widely based on experience, location, and the organization. As of 2023, the average salary typically ranges from $60,000 to $90,000 annually.

  • What are typical working conditions for this role?
    IT Operations Coordinators often work in an office environment, though remote work opportunities may be available. The role may require occasional on-call duties outside of standard hours to address critical system issues.

  • What tools and technologies should I be familiar with?
    Familiarity with network monitoring tools, IT project management software, customer relationship management (CRM) tools, and IT service management (ITSM) platforms is beneficial. Experience with cloud services and cybersecurity measures is also valuable.

  • How important is teamwork in this role?
    Teamwork is essential. IT Operations Coordinators must collaborate with IT teams, management, and other departments to ensure effective communication, alignment of goals, and the smooth functioning of IT services.

  • Are there any professional organizations I should consider joining?
    Joining professional organizations such as the Project Management Institute (PMI), the Information Systems Security Association (ISSA), or local IT-focused groups can provide networking opportunities, access to resources, and professional development.