Explore IT Operations Coordinator Schools (2024)

Looking to start your journey as an IT Operations Coordinator? Finding the right education is key. Here's a curated list of schools offering quality IT Operations Coordinator programs:

  • We've identified top institutions known for excellent IT Operations Coordinator education.
  • Options include both local schools and nationally recognized programs.
  • Each listing highlights relevant degree programs for aspiring IT Operations Coordinator professionals.
  • You'll also find information on related career paths in the field.

Browse through these options to find a program that aligns with your career goals in the IT Operations Coordinator industry.

Top IT Operations Coordinator Schools (2024)

View our ranking methodology here
#1Fulton County

Georgia Institute of Technology-Main Campus

Atlanta, GA

In-State Tuition:$10,258
Out-of-State Tuition:$31,370
Admission Rate:17%
Graduation Rate:93%
Total Enrollment:45,296
#2Salt Lake County

Western Governors University

Salt Lake City, UT

In-State Tuition:$7,404
Out-of-State Tuition:$7,404
Admission Rate:N/A
Graduation Rate:49%
Total Enrollment:156,935
#3DuPage County

DeVry University-Illinois

Naperville, IL

In-State Tuition:$14,392
Out-of-State Tuition:$14,392
Admission Rate:43%
Graduation Rate:43%
Total Enrollment:26,384
#4Maricopa County

University of Phoenix-Arizona

Phoenix, AZ

In-State Tuition:$9,552
Out-of-State Tuition:$9,552
Admission Rate:N/A
Graduation Rate:18%
Total Enrollment:88,891
#5Whitley County

University of the Cumberlands

Williamsburg, KY

In-State Tuition:$9,875
Out-of-State Tuition:$9,875
Admission Rate:83%
Graduation Rate:44%
Total Enrollment:18,053
#6Prince George's County

University of Maryland Global Campus

Adelphi, MD

In-State Tuition:$7,488
Out-of-State Tuition:$11,976
Admission Rate:N/A
Graduation Rate:19%
Total Enrollment:55,838

IT Operations Coordinator Required Education (2024)

As you consider a career as an IT Operations Coordinator, you will find that educational qualifications can significantly influence your opportunities and advancement in this field. Here are the minimum and advanced education options you may pursue:

  • Minimum Education Requirements:

    • Associate Degree:
      • An associate degree in information technology, computer science, or a related field provides foundational knowledge and skills in IT operations. This typically takes about two years to complete and can prepare you for entry-level positions.
    • Bachelor’s Degree:
      • A bachelor's degree in information technology, computer science, information systems, or business administration is often preferred by employers. This four-year degree offers a more comprehensive understanding of IT systems, project management, and organizational behavior.

  • Advanced Education Options:

    • Bachelor’s Degree in a Specialized Area:
      • Pursuing a bachelor's degree with a concentration in fields like network administration, database management, or cybersecurity can further enhance your expertise and job prospects.
    • Master’s Degree:
      • A master’s degree in information technology, business administration (MBA), or a related field can be advantageous for those looking to move into management positions. This degree usually requires an additional two years of study and focuses on strategic planning, organizational leadership, and advanced IT concepts.
    • Graduate Certificates:
      • Earning a graduate certificate in areas such as project management, IT service management, or operations management can also supplement your education and provide specialized knowledge relevant to IT operations coordinating.

Investing in the appropriate educational pathway can enhance your qualifications and set you up for success in the dynamic field of IT operations.

IT Operations Coordinator Professional Certifications & Licenses (2024)

To enhance your qualifications and stand out in the competitive field of IT operations coordination, consider obtaining the following certifications and licenses:

  • CompTIA IT Fundamentals (ITF+)

    • Ideal for beginners, this certification covers basic IT concepts and is an excellent starting point for understanding the IT environment.

  • CompTIA A+

    • Recognized globally, this certification focuses on IT operational roles and technical support skills, covering topics such as hardware, operating systems, and troubleshooting.

  • CompTIA Network+

    • This certification validates your knowledge in networking concepts and includes network troubleshooting, configuring, and managing networks, which is essential for IT operations.

  • CompTIA Security+

    • A foundational certification that covers the fundamentals of cybersecurity, it is vital for ensuring that IT operations are secure and compliant.

  • Microsoft Certified: Azure Fundamentals

    • This certification introduces you to cloud services and how those services are provided with Microsoft Azure, which is crucial for many IT operations roles today.

  • ITIL Foundation

    • Focused on IT service management, this certification provides a thorough understanding of the ITIL framework and its best practices, helping you manage and improve IT services.

  • Certified ScrumMaster (CSM)

    • If you work in an Agile environment, obtaining this certification can help you understand Scrum principles and improve project management skills.

  • Cisco Certified Network Associate (CCNA)

    • This certification is beneficial for those focusing on networking in their IT operations role, validating skills in network fundamentals, security, and automation.

  • Project Management Professional (PMP)

    • For those aiming to coordinate projects within IT operations, this certification showcases your ability to manage and lead projects effectively.

  • Amazon Web Services (AWS) Certified Solutions Architect – Associate

    • This certification focuses on the design and deployment of applications on AWS and is increasingly relevant for IT operations in cloud environments.

Acquiring any of these certifications not only deepens your technical expertise but also enhances your marketability and credibility in the IT operations field.

Job Duties for IT Operations Coordinators

  • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.

  • Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.

  • Perform data backups and disaster recovery operations.

Technologies and Skills Used by IT Operations Coordinators

Data base user interface and query software

  • Blackboard software
  • Transact-SQL

Network monitoring software

  • Remote monitoring software
  • Wireshark

Web platform development software

  • Django
  • Microsoft ASP.NET

Basic Skills

  • Reading work related information
  • Thinking about the pros and cons of different ways to solve a problem

People and Technology Systems

  • Figuring out how a system should work and how changes in the future will affect it
  • Thinking about the pros and cons of different options and picking the best one

Problem Solving

  • Noticing a problem and figuring out the best way to solve it

IT Operations Coordinator Internships, Apprenticeships & Practical Training

As you seek to establish a career as an IT Operations Coordinator, engaging in internships, apprenticeships, or practical training can provide you with vital hands-on experience. These opportunities not only allow you to apply theoretical knowledge but also help in building valuable professional connections. Here are several paths you can consider:

Internships

  • Corporate IT Internship Programs

    • Many large corporations offer structured internship programs for students and recent graduates. These internships often involve working alongside IT professionals, where you can assist in network management, system implementations, and support operations. Companies like IBM, Microsoft, and Google frequently host internships that focus on IT operations.

  • Non-Profit Organizations

    • Non-profits frequently need IT assistance but may have limited resources. Interning with a non-profit can provide you hands-on experience in maintaining IT systems, troubleshooting software issues, and managing user requests, all while contributing positively to the community.

  • Startups

    • Working in a startup often allows you to wear multiple hats and take on various responsibilities. Interning at a tech startup can enhance your exposure to different facets of IT operations, including project management, customer support, and infrastructure setup.

Apprenticeships

  • Tech Apprenticeship Programs

    • Programs like Apprenti and TechHire offer apprenticeships designed specifically for the tech industry. These programs provide the chance to gain practical experience while receiving mentorship from seasoned professionals. You will learn about IT project coordination, resource allocation, and performance monitoring.

  • Community College Partnerships

    • Some community colleges have established partnerships with local businesses to provide apprenticeship opportunities in IT operations. These programs often blend classroom instruction with on-the-job training, focusing on real-world applications of IT skills.

Practical Training

  • Work-Study Programs

    • If you are enrolled in a college or university, consider participating in work-study programs. These initiatives often allow you to work in your institution's IT department, gaining experience in system support, user training, and software management while earning academic credit.

  • Volunteer Positions

    • Many organizations, including schools and libraries, seek volunteers for IT support roles. These positions can provide you with a platform to improve your technical skills and understand the operations side of IT in a hands-on environment.

  • Internship Exchanges and Co-op Programs

    • Engaging in internship exchanges or cooperative education (co-op) programs can also provide you with the opportunity to gain practical experience in IT operations while still pursuing your academic studies. These programs typically allow you to alternate between classroom instruction and full-time work in an IT department.

By pursuing these pathways, you can develop the skills and experience necessary for a successful career as an IT Operations Coordinator, ultimately positioning yourself as a competitive candidate in the job market.

IT Operations Coordinator Continuing Education & Professional Development (2024)

As an IT Operations Coordinator, pursuing continuing education and professional development is essential for staying relevant in this rapidly evolving field. Here are several opportunities that can contribute to your growth:

  • Certifications: Obtaining industry-recognized certifications can enhance your skills and credibility. Consider the following certifications:

    • ITIL® (Information Technology Infrastructure Library): Focuses on IT service management and helps improve process efficiency.
    • CompTIA Project+: Offers project management skills tailored for IT environments.
    • Cisco Certified Network Associate (CCNA): Validates your ability to manage and support networking technologies.
    • Microsoft Certified: Azure Administrator Associate: Enhances your knowledge in managing cloud services.

  • Workshops and Seminars: Attend workshops and seminars that focus on IT operations, project management, and emerging technologies. These platforms provide practical knowledge and networking opportunities with industry professionals.

  • Online Courses: Leverage online learning platforms like Coursera, Udemy, or LinkedIn Learning. Look for courses related to:

    • IT service management
    • Agile project management
    • Cloud computing
    • Data analysis tools

  • Professional Associations: Join organizations such as the Information Technology Management Association (ITMA) or the Society for Information Management (SIM). Membership often provides access to resources, networking events, mentorship programs, and special interest groups.

  • Conferences: Participate in industry conferences like the IT Operations Summit or the DevOps World Conference. These events can expose you to the latest trends, tools, and best practices in IT operations.

  • Networking: Establish connections with other professionals in the field through local meetups or online communities. Networking can lead to opportunities for collaboration, knowledge exchange, and career advancement.

  • Mentorship: Seek mentorship from senior IT professionals. Learning from their experiences can provide practical insights and help you navigate your career path effectively.

  • Advanced Degrees: Consider pursuing an advanced degree such as a Master’s in Information Technology or an MBA with a focus on Information Systems. This can significantly enhance your strategic and managerial skills.

  • Skill Development: Stay current on emerging technologies such as artificial intelligence, machine learning, and cloud services. Regularly update your skill set to keep pace with industry demands.

These educational and professional development opportunities are vital for enhancing your knowledge, expanding your skill set, and advancing your career as an IT Operations Coordinator.

What To Look For When Deciding On Campus vs Online Degree Programs for IT Operations Coordinators (2024)

When considering your educational path toward becoming an IT Operations Coordinator, you have the option to pursue either online or campus-based programs. Each format has its distinct advantages and considerations.

Online Programs

  • Flexibility: Online programs typically offer greater flexibility in terms of scheduling. You can manage your coursework around work and personal commitments, which is beneficial if you are already in the workforce.

  • Accessibility: You can access your classes from anywhere with an internet connection. This opens opportunities to enroll in institutions that may not be geographically convenient.

  • Self-Paced Learning: Many online programs allow you to work at your own pace. This might be advantageous for those who prefer to take their time to master concepts or for those who can accelerate through material.

  • Diverse Curriculum Options: Online education often provides a wider range of programs and specializations. You may discover niche topics or programs tailored to specific IT practices that might not be available locally.

  • Technology Skills: Engaging in an online learning environment enhances your digital literacy skills, which are critical in the IT field. You'll become adept at using various online platforms and tools.

  • Networking Opportunities: While online classes may seem isolating, many programs incorporate forums, discussion groups, and virtual events, which can facilitate networking with peers and instructors.

Campus-Based Programs

  • Structured Environment: Campus-based programs provide a traditional classroom setting, which may help some students thrive due to structured schedules and a more focused environment.

  • Immediate Access to Resources: On-campus students can take advantage of on-site resources such as libraries, labs, and technical support, which can enhance the learning experience.

  • Face-to-Face Interaction: You benefit from direct interaction with instructors and peers, which can enrich your learning through immediate feedback and collaborative projects.

  • Networking: Attending classes in person allows you to build relationships and network more easily with peers and faculty, which can be valuable for future job opportunities.

  • Extracurricular Activities: Campus life often offers additional opportunities for extracurricular involvement and student organizations, which can enhance your overall educational experience.

  • Hands-On Learning Opportunities: Many programs provide hands-on training and labs that are difficult to replicate in online formats. This practical experience is vital in IT operations roles.

In weighing your options, consider your learning style, work commitments, and career goals. The choice between online and campus-based education will ultimately shape your path toward becoming an effective IT Operations Coordinator.

IT Operations Coordinator Typical Career Path (2024)

As you explore the career trajectory of an IT Operations Coordinator, you will notice a clear progression from entry-level roles to more advanced positions. Here’s what you can typically expect:

Entry-Level Positions

  • IT Support Specialist: In this role, you provide initial support for IT issues. Responsibilities may include troubleshooting hardware and software problems, assisting users with technical issues, and maintaining efficient responses to help desk tickets.

  • Help Desk Technician: Similar to an IT Support Specialist, this position focuses primarily on addressing user concerns via phone, chat, or in person. You’ll be responsible for guiding users through troubleshooting steps and escalating issues as necessary.

  • Systems Administrator (Junior): Here, you start to gain hands-on experience with servers and network systems. Duties may include basic maintenance, user account administration, and software updates.

Mid-Level Positions

  • IT Operations Coordinator: This role involves overseeing various IT functions which can include managing resources, coordinating with vendors, and ensuring processes run smoothly. You also may participate in project management related to IT initiatives.

  • IT Project Manager: Transition to managing specific IT projects where you define project scope, schedule, and budget. You’ll lead a team, monitor progress, and communicate with stakeholders, ensuring alignment with business goals.

  • Network Administrator: This position allows you to manage and maintain an organization’s network infrastructure, dealing with network configuration, monitoring network performance, and troubleshooting connectivity issues.

Advanced Roles

  • IT Operations Manager: In this role, you will oversee the IT operations team, manage departmental budgets, and set strategic goals to enhance overall performance. You’ll be responsible for aligning IT services with the needs of the business.

  • IT Director: This leadership position involves strategic planning for the entire IT department, including resource allocation, technology direction, and budget management. You'll have significant influence over technology policy and implementation.

  • Chief Information Officer (CIO): As a CIO, you govern the overall technology strategy for an organization. Your responsibilities include evaluating technology implementation, aligning it with business objectives, and ensuring the security of critical information systems.

Advancement in your career as an IT Operations Coordinator often depends not just on your technical skills, but also on your ability to manage projects, lead teams, and communicate effectively within the organization. Continuing education and certifications can further enhance your qualifications and position you favorably for these advanced roles.

Related Fields and Alternative Career Paths to IT Operations Coordinators (2024)

As an IT Operations Coordinator, you develop a variety of skills that are valuable in numerous related fields. Your knowledge in information technology, project management, and operational efficiency provides you with a solid foundation to pivot into other careers. Here are some related fields and alternative career paths you may consider:

  • IT Project Manager

    • Focuses on overseeing specific projects within the IT department.
    • Requires skills in project planning, budgeting, and resource management.
    • Leverages your operational coordination experience to keep projects on track.

  • Systems Administrator

    • Responsible for managing and maintaining IT systems and networks.
    • Utilizes a deep understanding of IT operations to troubleshoot and resolve system issues.
    • Your technical knowledge can easily transition into effective systems management.

  • Network Administrator

    • Manages and controls networking infrastructure, ensuring efficient connectivity and security.
    • Involves skills in network configuration, monitoring, and support.
    • Your operational experience aids in optimizing network performance and reliability.

  • Business Analyst

    • Analyzes business processes to recommend improvements and ensure IT alignment with strategic goals.
    • Involves strong communication and analytical skills.
    • Your coordination experience can provide insight into aligning IT initiatives with business objectives.

  • IT Support Specialist

    • Provides technical support and troubleshooting for end-users and systems.
    • Requires excellent problem-solving skills and customer service orientation.
    • Your operational background equips you with the ability to manage IT issues effectively and efficiently.

  • Compliance Analyst

    • Ensures that organizations adhere to policies, standards, and regulations related to IT processes.
    • Involves detailed knowledge of compliance requirements and risk management.
    • Your familiarity with operational procedures can aid in assessing compliance frameworks.

  • Change Management Specialist

    • Focuses on managing the transition and implementation of new technologies or processes.
    • Requires strong skills in communication, training, and adaptation.
    • Your experience in coordinating operations can help guide teams through change initiatives.

  • Information Security Analyst

    • Protects organization’s IT systems and data from security breaches and threats.
    • Requires knowledge of security technologies, protocols, and risk assessment.
    • Your understanding of operational processes can enhance security measures within an organization.

  • IT Operations Manager

    • Responsible for managing the entire IT operations department, including strategy and team leadership.
    • Involves strategic planning and resource allocation.
    • Your current role as an operations coordinator puts you in a great position to advance into management.

Education and experience as an IT Operations Coordinator equip you with transferable skills that can facilitate seamless movement into these alternative career paths. Emphasizing your project management skills, technical expertise, and operational understanding will accentuate your qualifications across these related fields.

IT Operations Coordinator Frequently Asked Questions (FAQs) (2024)

  • What education is required to become an IT Operations Coordinator?
    Most IT Operations Coordinator positions require a bachelor's degree in information technology, computer science, or a related field. Some employers may consider candidates with relevant experience and certifications in lieu of a degree.

  • Are certifications beneficial for an IT Operations Coordinator?
    Yes, certifications can enhance your qualifications and demonstrate your expertise. Common certifications include CompTIA A+, ITIL Foundation, and Cisco Certified Network Associate (CCNA). These can help you stand out in the job market.

  • Is any prior experience necessary for this role?
    While some entry-level positions may be available, having prior experience in IT support, project management, or operations can significantly improve your chances of securing a coordinator role. Internships or related work experience can also be advantageous.

  • What skills are essential for an IT Operations Coordinator?
    Key skills include strong organizational abilities, effective communication, problem-solving skills, and proficiency in various IT tools and software. Familiarity with project management methodologies can also be beneficial.

  • Do I need specialized training for specific software or platforms?
    While many IT Operations Coordinators learn on the job, being proficient in common IT management tools, such as JIRA, ServiceNow, or Microsoft Project, is beneficial. Some employers may offer training for specific software used within their organization.

  • Can I advance my career as an IT Operations Coordinator?
    Yes, there are several opportunities for advancement. With experience and further education, you can move into higher management positions, such as IT Operations Manager or Director of IT Operations.

  • What types of companies typically hire IT Operations Coordinators?
    IT Operations Coordinators can work in a wide range of industries, including technology firms, financial services, healthcare, and educational institutions. Almost any organization that relies on IT infrastructure may need such coordinators.

  • Is remote work common for IT Operations Coordinators?
    The possibility of remote work can vary by company. Many organizations offer hybrid or fully remote options, especially if the role primarily involves managing IT operations and coordination through digital platforms.

  • What is the average salary for an IT Operations Coordinator?
    Salaries can vary based on location, experience, and the size of the company, but as of October 2023, the average salary ranges from $60,000 to $85,000 per year in the United States.

  • How can I stay current on trends and technologies in IT operations?
    Joining professional organizations, attending industry conferences, engaging in online forums, and pursuing continuous education through certifications or courses can help you stay up to date with the latest trends and technologies in IT operations.

Additional Resources for IT Operations Coordinators (2024)

  • CompTIA

    • Website: CompTIA
    • Description: CompTIA offers various IT certifications that are valuable for IT operations coordinators, including A+, Network+, and Security+. Their resources include study guides, training courses, and practice tests.

  • Cisco Networking Academy

    • Website: Cisco Networking Academy
    • Description: A platform that provides online courses on networking and IT skills. Completing relevant courses can help you gain expertise essential for managing IT operations.

  • Project Management Institute (PMI)

    • Website: Project Management Institute
    • Description: PMI offers resources, certifications (like PMP), and professional development tools that can enhance your project management skills, crucial for coordinating IT operations.

  • ITIL Foundation

    • Website: AXELOS
    • Description: ITIL provides a framework for IT service management that includes best practices and guidance for IT operations. Certification can be beneficial for understanding service delivery.

  • LinkedIn Learning

    • Website: LinkedIn Learning
    • Description: An online learning platform offering courses across various IT disciplines. Look for courses on IT operations, project management, and communication skills.

  • Udemy

    • Website: Udemy
    • Description: Udemy hosts a range of courses on IT management tools, software, and coordination techniques aimed at enhancing your skills in IT operations.

  • Microsoft Learn

    • Website: Microsoft Learn
    • Description: This platform offers training resources for Microsoft products such as Azure and Microsoft 365, which are widely used in IT operation environments.

  • Society for Information Management (SIM)

    • Website: SIM
    • Description: A peer organization for IT professionals providing networking opportunities, industry insights, and educational resources that can aid your career development.

  • Association for Computing Machinery (ACM)

    • Website: ACM
    • Description: ACM provides access to a vast library of computing research and professional development resources, including webinars, conferences, and published papers in IT management.

  • O*NET Online

    • Website: O*NET Online
    • Description: A resource for detailed job descriptions and occupational requirements for IT Operations Coordinator and related roles, aiding in understanding the expectations and skill sets needed.

These resources will support your education and professional growth in the field of IT operations coordination. Use them to obtain certifications, enhance your knowledge, and stay current with industry practices.