IT Operations Coordinator in Alaska Career Overview

As an IT Operations Coordinator, you are positioned at the heart of technological efficiency and operational success within an organization. Your role primarily revolves around ensuring that IT services and operations align smoothly with company objectives and protocols. You serve as the bridge between technical teams and management, facilitating communication and collaboration to enhance productivity.

Key responsibilities in this role include:

  • Overseeing IT Infrastructure: You monitor and maintain the organization's IT systems, ensuring they run optimally and securely.
  • Coordinating Technical Support: You manage support requests, ensuring timely and effective resolutions to maintain high service availability.
  • Implementing Processes: You develop and enforce operational processes and policies that promote efficiency and minimize downtime.
  • Project Management: You help manage IT projects, ensuring they are delivered on time and meet established requirements.
  • Reporting and Analysis: You analyze system performance and operational metrics to identify areas for improvement and make informed decisions.

In the broader context of the industry, your contributions are vital for safeguarding organizational assets, enhancing user satisfaction, and driving the overall effectiveness of technology initiatives. A well-coordinated IT operation can significantly influence productivity, risk management, and the strategic direction of the business, making your role both essential and impactful.

IT Operations Coordinator Salary in Alaska

Annual Median: $89,400
Hourly Median: $42.98

Data sourced from Career One Stop, provided by the BLS Occupational Employment and Wage Statistics wage estimates.

Required Education To Become an IT Operations Coordinator in Alaska

To pursue a career as an IT Operations Coordinator, you should consider obtaining a relevant degree. The following college degree programs are recognized as beneficial for this role:

  • Computer and Information Sciences: This program provides a broad understanding of computer systems, programming, and data management. Coursework typically covers software development, networking, and system integration.

  • Computer and Information Systems Security and Information Assurance: This degree focuses on cybersecurity principles and practices. You will learn about securing systems, protecting data integrity, and managing risks associated with information technology.

  • Computer Science: A degree in computer science equips you with foundational knowledge of algorithms, data structures, software development, and computer architecture. This education is essential for troubleshooting and improving IT operations.

  • Information Technology: This program emphasizes practical IT skills and knowledge, including systems administration, database management, and network administration. You'll gain experience with various technologies that are vital for IT operations.

  • Systems Science and Theory: This degree combines technical and theoretical aspects of systems management. The curriculum often includes systems analysis, operational research, and organizational theory, which are important for managing IT operations effectively.

Completing any of these degree programs can provide you with a solid educational foundation for a successful career as an IT Operations Coordinator.

Best Schools to become a IT Operations Coordinator in Alaska 2024

#1Fulton County

Georgia Institute of Technology-Main Campus

Atlanta, GA

In-State Tuition:$10,258
Out-of-State Tuition:$31,370
Admission Rate:17%
Graduation Rate:93%
Total Enrollment:45,296
#2Salt Lake County

Western Governors University

Salt Lake City, UT

In-State Tuition:$7,404
Out-of-State Tuition:$7,404
Admission Rate:N/A
Graduation Rate:49%
Total Enrollment:156,935
#3DuPage County

DeVry University-Illinois

Naperville, IL

In-State Tuition:$14,392
Out-of-State Tuition:$14,392
Admission Rate:43%
Graduation Rate:43%
Total Enrollment:26,384
#4Maricopa County

University of Phoenix-Arizona

Phoenix, AZ

In-State Tuition:$9,552
Out-of-State Tuition:$9,552
Admission Rate:N/A
Graduation Rate:18%
Total Enrollment:88,891
#5Whitley County

University of the Cumberlands

Williamsburg, KY

In-State Tuition:$9,875
Out-of-State Tuition:$9,875
Admission Rate:83%
Graduation Rate:44%
Total Enrollment:18,053
#6Prince George's County

University of Maryland Global Campus

Adelphi, MD

In-State Tuition:$7,488
Out-of-State Tuition:$11,976
Admission Rate:N/A
Graduation Rate:19%
Total Enrollment:55,838
IT Operations Coordinator Job Description:
  • Install, configure, and maintain an organization's local area network (LAN), wide area network (WAN), data communications network, operating systems, and physical and virtual servers.
  • Perform system monitoring and verify the integrity and availability of hardware, network, and server resources and systems.
  • Review system and application logs and verify completion of scheduled jobs, including system backups.
  • Analyze network and server resource consumption and control user access.
  • Install and upgrade software and maintain software licenses.
  • May assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software.

IT Operations Coordinator Required Skills and Competencies in Alaska

  • Technical Proficiency: You should possess a strong understanding of IT systems, networks, and software applications. Familiarity with operating systems, database management, and cloud services is essential.

  • Project Management: Demonstrating the ability to plan, execute, and oversee projects effectively is vital. You must be capable of coordinating resources, timelines, and budgets while managing stakeholder expectations.

  • Problem-Solving Skills: You need to excel at troubleshooting and resolving technical issues promptly. An analytical mindset helps in identifying root causes and implementing lasting solutions.

  • Communication Skills: Clear and effective communication, both verbal and written, is necessary. You must be able to convey technical information to non-technical stakeholders and collaborate with team members across departments.

  • Organizational Skills: Strong organizational abilities are important for managing multiple tasks and projects simultaneously. You should be adept at prioritizing and maintaining detailed documentation.

  • Attention to Detail: A keen eye for detail ensures that you can spot inconsistencies and errors in systems and processes, promoting a higher quality of work and fewer disruptions.

  • Team Collaboration: Working well within a team environment is essential. You should be able to collaborate with others and contribute to a team-oriented atmosphere.

  • Adaptability: The IT field is ever-evolving; thus, you must be flexible and willing to learn new technologies and methodologies as they emerge.

  • Customer Service Orientation: A strong focus on customer service will enhance your ability to address user concerns effectively and foster positive relationships with both internal users and clients.

  • Risk Management: Understanding risk assessment and management processes will help you identify potential threats to IT operations and develop strategies to mitigate them.

  • Analytical Thinking: Your capacity to analyze data and patterns will support decision-making and improve operational efficiencies.

  • Vendor Management: You should possess skills in managing vendor relationships, ensuring that services and products provided meet organizational needs and standards.

  • Time Management: Effective time management skills are necessary for meeting deadlines and ensuring projects are completed within specified time frames.

Job Duties for IT Operations Coordinators

  • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.

  • Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.

  • Perform data backups and disaster recovery operations.

Technologies and Skills Used by IT Operations Coordinators

Data base user interface and query software

  • Blackboard software
  • Transact-SQL

Network monitoring software

  • Remote monitoring software
  • Wireshark

Web platform development software

  • Django
  • Microsoft ASP.NET

Basic Skills

  • Reading work related information
  • Thinking about the pros and cons of different ways to solve a problem

People and Technology Systems

  • Figuring out how a system should work and how changes in the future will affect it
  • Thinking about the pros and cons of different options and picking the best one

Problem Solving

  • Noticing a problem and figuring out the best way to solve it

Job Market and Opportunities for IT Operations Coordinator in Alaska

The job market for IT Operations Coordinators in Alaska is characterized by a steady demand due to the increasing reliance on technology across various sectors. As businesses and organizations invest in digital infrastructure to enhance operational efficiency, the need for skilled professionals to oversee day-to-day IT processes is growing. Here are some key points regarding the current landscape and opportunities:

  • Demand for IT Roles: Organizations across industries are expanding their IT departments. Companies need IT Operations Coordinators to manage technical projects, ensure system reliability, and support their teams effectively.

  • Growth Potential: The growth of technology-driven initiatives, particularly in sectors like healthcare, education, and government services, indicates strong potential. Integrating new technologies and adapting to trends such as remote work and cloud computing necessitates skilled coordinators to manage these transitions.

  • Geographical Hotspots:

    • Anchorage: As the largest city in Alaska, Anchorage hosts numerous businesses and governmental organizations, creating a robust job market for IT professionals.
    • Fairbanks: This city also showcases a growing tech scene, particularly with local educational institutions and research facilities that require operational support.
    • Juneau: The state capital houses many government agencies that rely heavily on IT operations, providing a wealth of opportunities for coordinators.

  • Emerging Industries: The rise of technology startups and remote work arrangements presents new opportunities. Many companies are willing to hire IT Operations Coordinators who can navigate both local and virtual environments.

  • Networking and Professional Organizations: Engaging with local tech communities, attending meetups, or participating in professional organizations can enhance career opportunities. The tech scene in Alaska is small but growing, allowing for valuable connections and collaborations.

Staying informed about advancements in technology and emerging trends will be beneficial in leveraging these opportunities effectively in the Alaskan job market.

Top Related Careers to IT Operations Coordinator 2024

Network Security Administrator
IT Infrastructure Engineer
Systems and Network Specialist
Enterprise Network Manager

Additional Resources To Help You Become an IT Operations Coordinator in Alaska

  • U.S. Bureau of Labor Statistics (BLS)
    The BLS provides detailed information on job outlook, salary, and employment statistics for IT-related occupations.
    Visit the BLS

  • Information Technology Information Library (ITIL)
    ITIL is a framework that focuses on aligning IT services with the needs of the business. Familiarizing yourself with ITIL can enhance your skills as an IT Operations Coordinator.
    Explore ITIL

  • Project Management Institute (PMI)
    PMI offers resources for project management, which is critical for IT Operations Coordinators overseeing projects within IT departments.
    Visit PMI

  • CompTIA
    CompTIA provides certifications relevant to IT operations, including the CompTIA IT Fundamentals and CompTIA Project+. Their resources can help you gain essential skills and credentials.
    Check out CompTIA

  • IT Operations Management Resources
    Websites like ITProPortal and TechRepublic offer articles, news, and tutorials focused on effective IT operations management strategies.
    Visit ITProPortal
    Visit TechRepublic

  • LinkedIn Learning
    This platform offers a variety of courses related to IT operations, project management, and team leadership, which can be invaluable for skill enhancement.
    Explore LinkedIn Learning

  • Association for Computing Machinery (ACM)
    ACM provides resources including publications, conferences, and networking opportunities for IT professionals.
    Visit ACM

  • Alaska Department of Labor and Workforce Development
    This state department provides labor market information, industry updates, and resources for job seekers in Alaska.
    Visit Alaska DOLWD

  • National Association of State CIOs (NASCIO)
    An informative resource on state government IT leadership and initiatives that can impact operations in an IT role within state governments, including Alaska.
    Check out NASCIO

  • Meetup Groups and Local Networking Events
    Look for local IT operations or technology meetup groups in Alaska. Participating in these can provide networking opportunities and knowledge-sharing.
    Find Meetup Groups

By utilizing these resources, you can enhance your knowledge and skills as you pursue a career as an IT Operations Coordinator in Alaska.

Frequently Asked Questions (FAQs) About IT Operations Coordinator in Alaska

  • What are the primary responsibilities of an IT Operations Coordinator?
    Your main responsibilities typically include overseeing IT operations, managing IT systems and infrastructure, coordinating IT projects, ensuring proper team collaboration, and maintaining IT compliance and security standards. You may also handle budgeting and resource allocation.

  • What skills are essential for an IT Operations Coordinator?
    Important skills include strong project management capabilities, excellent communication skills, problem-solving abilities, knowledge of IT systems and software, familiarity with network and cybersecurity protocols, and the ability to work collaboratively with diverse teams.

  • What qualifications do I need to become an IT Operations Coordinator?
    Most employers prefer candidates with a bachelor’s degree in information technology, computer science, or a related field. Certifications such as ITIL, CompTIA, or PMP can enhance your qualifications and may be preferred by some employers.

  • What is the typical salary range for an IT Operations Coordinator in Alaska?
    Salaries can vary widely based on experience and location, but as of recent data, you can expect to earn between $60,000 to $95,000 per year. Geographic location, industry, and your individual qualifications will influence your specific earnings.

  • What industries commonly hire IT Operations Coordinators in Alaska?
    Key industries include government agencies, healthcare organizations, educational institutions, mining and oil companies, and technology firms. Additionally, the growing remote work trend has led to increased opportunities in various sectors.

  • What are the growth opportunities for an IT Operations Coordinator?
    With experience, you can advance to roles such as IT Manager, IT Director, or Chief Information Officer (CIO). Gaining additional certifications and expanding your knowledge in emerging technologies can further enhance your career progression.

  • What tools and software should I be familiar with?
    Familiarize yourself with project management tools (like Jira or Trello), network monitoring software, IT service management systems (like ServiceNow), and productivity suites (such as Microsoft Office 365 or Google Workspace). Knowledge of cloud platforms and cybersecurity tools is also valuable.

  • How important is experience in IT for this role?
    Experience is generally important, as it helps you understand the technical aspects of IT operations. Many employers look for candidates with a blend of hands-on IT experience alongside operational management expertise to ensure effective oversight.

  • Is certification necessary for this career?
    While certification is not always mandatory, it can significantly enhance your job prospects and salary potential. Certifications in IT service management, project management, and specific technologies relevant to your industry can provide a competitive edge.

  • What is the job market like for IT Operations Coordinators in Alaska?
    The job market remains steady, with increasing demand due to the reliance on technology across various sectors. As organizations continue to invest in their IT infrastructure, opportunities are expected to grow.

  • Can I work remotely as an IT Operations Coordinator?
    Yes, many IT Operations Coordinator positions offer remote work options, particularly in organizations that embrace flexible work arrangements. However, the level of remote work may depend on the specific company policies and the complexity of IT operations being managed.