IT Operations Coordinator in Mississippi Career Overview

As an IT Operations Coordinator, you play a vital role in maintaining the efficiency and effectiveness of an organization's IT functions. Your responsibilities typically include overseeing daily operations, ensuring the seamless integration of technology systems, and managing IT projects that support business objectives.

Your contributions are important for several reasons:

  • Operational Efficiency: You monitor and improve IT processes, ensuring they align with industry best practices and organizational goals, ultimately supporting productivity and performance across teams.

  • Support and Collaboration: You act as a bridge between technical teams and business units, facilitating communication and collaboration that lead to successful project implementations and resolutions to IT-related issues.

  • Resource Management: You help manage resources, such as hardware, software, and personnel, to maximize operational capabilities while adhering to budget constraints.

  • Compliance and Security: You ensure that operations comply with relevant regulations and standards, thereby protecting the organization from potential risks and vulnerabilities.

  • User Support and Training: You often coordinate training sessions and provide support to staff, increasing user competency with IT systems and applications.

In summary, the role of an IT Operations Coordinator is essential in driving the technology agenda of the organization, ensuring that all IT operations run smoothly and effectively contribute to the business's success.

IT Operations Coordinator Salary in Mississippi

Annual Median: $78,790
Hourly Median: $37.88

Data sourced from Career One Stop, provided by the BLS Occupational Employment and Wage Statistics wage estimates.

Required Education To Become an IT Operations Coordinator in Mississippi

To become an IT Operations Coordinator, you typically need a combination of education and training in relevant fields. Below are the recommended college degree programs:

  • Computer and Information Sciences: This degree provides a broad understanding of computer systems, programming, and data management, which are foundational for operational roles.

  • Computer and Information Systems Security and Information Assurance: This program focuses on protecting information systems from cyber threats, equipping you with necessary security management skills.

  • Computer Science: A degree in Computer Science offers a strong foundation in algorithms, data structures, and software development, essential for effective IT operations.

  • Information Technology: This degree emphasizes the practical application of technology in organizations, covering networking, systems administration, and database management.

  • Systems Science and Theory: This program explores the theoretical underpinnings of system behavior and optimization, beneficial for coordinating IT operations and processes.

Educational qualifications typically include a bachelor's degree in one of the fields mentioned above, although some positions may require additional certifications or relevant experience in IT operations.

Best Schools to become a IT Operations Coordinator in Mississippi 2024

Georgia Institute of Technology-Main Campus

Atlanta, GA

In-State Tuition:$10,258
Out-of-State Tuition:$31,370
Admission Rate:17%
Graduation Rate:93%
Total Enrollment:45,296

Western Governors University

Salt Lake City, UT

In-State Tuition:$7,404
Out-of-State Tuition:$7,404
Admission Rate:N/A
Graduation Rate:49%
Total Enrollment:156,935

DeVry University-Illinois

Naperville, IL

In-State Tuition:$14,392
Out-of-State Tuition:$14,392
Admission Rate:43%
Graduation Rate:43%
Total Enrollment:26,384

University of Phoenix-Arizona

Phoenix, AZ

In-State Tuition:$9,552
Out-of-State Tuition:$9,552
Admission Rate:N/A
Graduation Rate:18%
Total Enrollment:88,891

University of the Cumberlands

Williamsburg, KY

In-State Tuition:$9,875
Out-of-State Tuition:$9,875
Admission Rate:83%
Graduation Rate:44%
Total Enrollment:18,053

University of Maryland Global Campus

Adelphi, MD

In-State Tuition:$7,488
Out-of-State Tuition:$11,976
Admission Rate:N/A
Graduation Rate:19%
Total Enrollment:55,838
IT Operations Coordinator Job Description:
  • Install, configure, and maintain an organization's local area network (LAN), wide area network (WAN), data communications network, operating systems, and physical and virtual servers.
  • Perform system monitoring and verify the integrity and availability of hardware, network, and server resources and systems.
  • Review system and application logs and verify completion of scheduled jobs, including system backups.
  • Analyze network and server resource consumption and control user access.
  • Install and upgrade software and maintain software licenses.
  • May assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software.

IT Operations Coordinator Required Skills and Competencies in Mississippi

  • Technical Proficiency
    Possess a strong understanding of IT infrastructure, including networks, servers, and hardware. Familiarity with software applications, databases, and cloud services is essential.

  • Project Management
    Demonstrate expertise in planning, executing, and monitoring IT projects. Utilize project management tools and methodologies to ensure timely completion and alignment with organizational objectives.

  • Problem-Solving Skills
    Exhibit the capability to identify issues quickly and assess viable solutions. Analytical thinking is necessary for troubleshooting operational problems effectively.

  • Communication Skills
    Communicate effectively with technical and non-technical team members. Strong verbal and written communication is important for clear reporting and collaboration.

  • Attention to Detail
    Maintain a focus on details when managing IT operations and ensuring compliance with industry standards and organizational policies. Precision in tasks is vital to prevent errors.

  • Organizational Skills
    Manage multiple tasks and prioritize responsibilities efficiently. Strong organizational abilities help in maintaining order in operational processes.

  • Team Collaboration
    Work well in a team setting and foster positive relationships with colleagues. Collaboration with various departments is key to achieving IT goals.

  • Adaptability
    Show flexibility in responding to changing technologies and business needs. The ability to pivot and adjust strategies as necessary is important in a dynamic IT landscape.

  • Knowledge of ITIL Framework
    Understand the ITIL (Information Technology Infrastructure Library) principles to enhance service management and operational efficiency. Familiarity with best practices in IT service management is advantageous.

  • Vendor Management
    Manage relationships with vendors and service providers effectively. Skills in negotiation and contract management are beneficial for securing favorable agreements.

  • Risk Management
    Identify potential risks within IT operations and develop strategies to mitigate them. Understanding of compliance requirements and security protocols is fundamental.

  • Data Analysis Skills
    Analyze performance metrics to drive improvements in operational processes. Proficiency with data analysis tools will aid in informed decision-making.

  • Customer Service Orientation
    Approach IT operations with a service-minded attitude, ensuring end-user satisfaction. Understanding and addressing user needs should be a priority.

Job Duties for IT Operations Coordinators

  • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.

  • Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.

  • Perform data backups and disaster recovery operations.

Technologies and Skills Used by IT Operations Coordinators

Data base user interface and query software

  • Blackboard software
  • Transact-SQL

Network monitoring software

  • Remote monitoring software
  • Wireshark

Web platform development software

  • Django
  • Microsoft ASP.NET

Basic Skills

  • Reading work related information
  • Thinking about the pros and cons of different ways to solve a problem

People and Technology Systems

  • Figuring out how a system should work and how changes in the future will affect it
  • Thinking about the pros and cons of different options and picking the best one

Problem Solving

  • Noticing a problem and figuring out the best way to solve it

Job Market and Opportunities for IT Operations Coordinator in Mississippi

The current job market for IT Operations Coordinators in Mississippi reflects a growing demand for professionals who can effectively manage and streamline IT operations across various sectors. As businesses increasingly rely on technology to improve efficiency and drive success, the need for coordinators who can oversee the daily activities of IT departments continues to rise.

  • Demand: The demand for IT Operations Coordinators is fueled by a broad range of industries, including healthcare, education, finance, and manufacturing. Organizations are looking for individuals who can facilitate communication between technical teams and management, ensuring that IT initiatives align with business objectives.

  • Growth Potential: The field is witnessing a robust growth trajectory. As technology evolves and organizations adopt new systems and processes, the role of IT Operations Coordinator is becoming more integral. This trend suggests that opportunities for advancement and specialization within the field will increase over the coming years.

  • Geographical Hotspots:

    • Jackson: As the capital city, Jackson is home to a significant number of corporate offices and healthcare organizations that rely heavily on IT operations, creating numerous opportunities for coordinators.
    • Gulfport-Biloxi: This coastal region is experiencing growth in tourism and hospitality sectors, which are increasingly adopting technology solutions to enhance customer experience and operational efficiency.
    • Jackson County: The presence of defense and aerospace industries in this area supports the demand for proficient IT operational coordinators to manage complex technology needs.
    • DeSoto County: Near Memphis, this county has seen a rise in logistics and distribution centers that require streamlined IT operations for effective supply chain management.

By identifying these key trends and locations, you can better navigate the job market for IT Operations Coordinators in Mississippi, positioning yourself for potential opportunities in a blossoming field.

Additional Resources To Help You Become an IT Operations Coordinator in Mississippi

  • CompTIA

    • Website: comptia.org
    • Overview: Offers certifications, resources, and training for IT professionals. Explore programs like CompTIA Project+ that can enhance your project management skills in IT operations.
  • ITIL® Foundation

    • Website: Axelos.com
    • Overview: The ITIL framework provides best practices for IT service management. The ITIL Foundation certification is beneficial for understanding the lifecycle of IT services.
  • Project Management Institute (PMI)

    • Website: pmi.org
    • Overview: Provides resources for project management professionals, including certifications like the Project Management Professional (PMP) that are valuable for IT Operations Coordinators.
  • LinkedIn Learning

    • Website: linkedin.com/learning
    • Overview: Offers a variety of online courses focused on IT operations, project management, and relevant software tools, allowing you to build skills at your own pace.
  • Association for Computing Machinery (ACM)

    • Website: acm.org
    • Overview: A professional association for computer scientists and IT professionals, providing access to a wealth of resources including publications, conferences, and online courses.
  • National Institute of Standards and Technology (NIST)

    • Website: nist.gov
    • Overview: NIST offers guidelines and standards that are critical for IT security and operations, which can be beneficial for IT Operations Coordinators to ensure compliance and best practices.
  • TechRepublic

    • Website: techrepublic.com
    • Overview: A resource for technology professionals that offers articles, tutorials, and best practices on a range of IT topics, useful for keeping up-to-date with industry trends.
  • Society for Information Management (SIM)

    • Website: simnet.org
    • Overview: A professional organization for IT leaders that provides networking opportunities, scholarships, and educational resources tailored for IT professionals.
  • Microsoft Tech Community

    • Website: techcommunity.microsoft.com
    • Overview: An online platform where IT professionals can connect, share experiences, and find solutions to various IT challenges, particularly those related to Microsoft products.
  • Stack Overflow

    • Website: stackoverflow.com
    • Overview: A community of developers where you can ask questions and find answers related to IT operations and development, including troubleshooting and best practices.
  • UC Berkeley Extension: IT Operations Management Certificate

    • Website: extension.berkeley.edu
    • Overview: A certificate program designed to provide foundational knowledge and skills in IT operations management, which is beneficial for your career advancement.

Utilize these resources to deepen your understanding, enhance your skills, and stay informed on the latest developments in IT operations.

Frequently Asked Questions (FAQs) About IT Operations Coordinator in Mississippi

  • What does an IT Operations Coordinator do? An IT Operations Coordinator manages and oversees the day-to-day operations of an organization's IT infrastructure. This includes coordinating IT projects, ensuring system reliability, managing IT support teams, and collaborating with other departments to optimize technology use.

  • What qualifications do I need to become an IT Operations Coordinator in Mississippi? Typically, a bachelor’s degree in information technology, computer science, or a related field is preferred. Relevant experience in IT support or operations is also essential. Certifications such as ITIL (Information Technology Infrastructure Library) or CompTIA can enhance your qualifications.

  • What skills are important for an IT Operations Coordinator? Key skills include strong problem-solving abilities, excellent communication, project management, technical proficiency in IT systems, and the ability to analyze data. Familiarity with network management and IT security practices is also beneficial.

  • What are the typical job responsibilities of an IT Operations Coordinator? Responsibilities often include:

    • Coordinating IT projects and resource allocation
    • Managing IT service requests and incidents
    • Collaborating with IT teams to streamline operations
    • Monitoring and reporting on system performance
    • Implementing and improving IT policies and procedures
  • Where can I find job opportunities for IT Operations Coordinators in Mississippi? Job openings can be found on various job boards such as Indeed, Glassdoor, and LinkedIn. Additionally, local companies’ career pages and Mississippi job fairs can provide potential leads.

  • What is the salary range for an IT Operations Coordinator in Mississippi? Salaries can vary based on experience, qualifications, and the specific company. On average, IT Operations Coordinators in Mississippi earn between $50,000 and $80,000 annually.

  • What career advancement opportunities are available for IT Operations Coordinators? With experience, you can move into higher managerial roles, such as IT Manager or Director of IT Operations. Further certifications and continued education can also facilitate your advancement within the IT field.

  • How does the job market for IT Operations Coordinators look in Mississippi? The job market for IT professionals, including IT Operations Coordinators, is steady in Mississippi, driven by a growing reliance on technology across various industries. Familiarity with emerging technologies can provide a competitive edge in this field.

  • Is remote work an option for IT Operations Coordinators? Many companies offer hybrid or remote positions for IT Operations Coordinators, especially following the recent shift towards remote work. However, the availability of such positions may vary by employer and specific job requirements.

  • What continuing education or professional development is recommended? Pursuing additional certifications in IT management, project management, or specific technologies relevant to your organization's infrastructure can enhance your skills. Attending workshops and industry conferences can also be beneficial for networking and staying updated on trends.