Shipping and Receiving Agent in Pennsylvania Career Overview
As a Shipping and Receiving Agent, you play a vital role in the supply chain management process. Your primary responsibility involves overseeing the efficient movement of goods into and out of warehouses or distribution centers. This role is fundamental in ensuring that products are accurately processed, tracked, and delivered to their intended destinations.
Key aspects of your job include:
Inventory Management: You help maintain accurate inventory records by accepting deliveries, inspecting items for quality assurance, and ensuring that shipments are correctly labeled and stored.
Coordination: You work closely with various departments, including logistics, warehouse operations, and customer service, to facilitate smooth shipping and receiving processes.
Documentation: Your meticulous attention to detail is essential in managing shipping documents, tracking bills of lading, and ensuring compliance with regulatory requirements.
Customer Relations: You may interact with suppliers, vendors, and customers to address any issues related to shipments or deliveries, thus improving service quality and maintaining good business relationships.
Problem-Solving: Encountering discrepancies in shipments or receiving damaged goods requires you to quickly assess the situation and determine the necessary steps for resolution.
In the broader context of the industry, your role is essential in maintaining a seamless flow of goods which directly impacts customer satisfaction and operational efficiency. You contribute to the overall effectiveness of logistics operations, which ultimately drives the success of the business.
Shipping and Receiving Agent Salary in Pennsylvania
Data sourced from Career One Stop, provided by the BLS Occupational Employment and Wage Statistics wage estimates.
Required Education To Become a Shipping and Receiving Agent in Pennsylvania
To become a Shipping and Receiving Agent in Pennsylvania, you typically need a combination of educational qualifications and training that align with the industry's operational requirements. Here are the specific college degree programs that can enhance your knowledge and prepare you for this career:
Purchasing, Procurement, Acquisitions, and Contracts Management
A degree in this field focuses on the strategies involved in purchasing goods and services, managing supplier relationships, and ensuring contract compliance.Logistics
This program covers the planning, execution, and management of the flow of goods from point of origin to consumer, which is essential for managing shipping and receiving processes.Customer Service Management
A degree in this area emphasizes effective communication and service delivery, which is important when liaising with customers and vendors during shipping and receiving operations.Parts and Warehousing Operations and Maintenance Technology
This program addresses the technical aspects of warehouse operations, including the handling of parts and inventory management, vital for a Shipping and Receiving Agent.Retailing and Retail Operations
This degree program focuses on the retail sector, providing insights into supply chain management and inventory control, relevant to shipping and receiving tasks.
In addition to formal education, gaining practical experience through internships or entry-level positions in related fields can also be beneficial in your career as a Shipping and Receiving Agent.
Best Schools to become a Shipping and Receiving Agent in Pennsylvania 2024
American Public University System
Michigan State University
The University of Tennessee-Knoxville
Rutgers University-Newark
University of Houston
Rutgers University-New Brunswick
- Expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals and shipping docks.
- Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform.
- Prepare and examine bills of lading to determine shipping charges and tariffs.
Shipping and Receiving Agent Required Skills and Competencies in Pennsylvania
Attention to Detail: You must have the ability to accurately assess and record the condition of goods and shipments, ensuring that all details align with shipping documentation.
Organizational Skills: Keeping track of multiple shipments and maintaining an organized workspace are essential. You should be able to efficiently sort and categorize incoming and outgoing products.
Communication Skills: Effectively communicating with team members, suppliers, and customers is vital. You will need to share information clearly and resolve issues when they arise.
Problem-Solving Skills: You should be adept at identifying potential issues with shipments, such as delays or discrepancies, and developing effective solutions quickly.
Basic Computer Skills: Familiarity with inventory management software and basic data entry is necessary. Proficiency in using spreadsheets and other digital tools will streamline your work processes.
Physical Stamina and Strength: The role often requires lifting heavy packages and standing for extended periods. You need to maintain good physical fitness to perform your duties effectively.
Time Management: Being able to prioritize tasks and work efficiently under tight deadlines is important. Using your time effectively ensures prompt shipping and receiving processes.
Knowledge of Safety Procedures: Understanding and adhering to safety regulations related to handling goods and operating equipment is critical to prevent accidents and injuries.
Teamwork: You will frequently collaborate with other staff members. Being able to work harmoniously within a team environment enhances overall productivity.
Basic Mathematics Skills: A good understanding of basic math is required for inventory counting, measurements, and ensuring accurate shipments.
Adaptability: The shipping and receiving environment can be fast-paced and subject to change. You need to be flexible and able to quickly adjust to new procedures or unexpected challenges.
Job Duties for Shipping and Receiving Agents
Determine method of shipment and prepare bills of lading, invoices, and other shipping documents.
Negotiate and arrange transport of goods with shipping or freight companies.
Track delivery progress of shipments.
Electronic mail software
- Email software
- Microsoft Outlook
Mobile location based services software
- Transportation management system TMS software
- Web-based dispatch software
Word processing software
- Microsoft OneNote
- Microsoft Word
Basic Skills
- Listening to others, not interrupting, and asking good questions
- Talking to others
Problem Solving
- Noticing a problem and figuring out the best way to solve it
Job Market and Opportunities for Shipping and Receiving Agent in Pennsylvania
The job market for Shipping and Receiving Agents in Pennsylvania exhibits a strong demand driven by the state's active logistics, manufacturing, and retail sectors. Here are some key insights regarding the current landscape:
Demand: The increasing reliance on e-commerce and the movement of goods continues to fuel a robust demand for shipping and receiving agents. As companies seek to streamline operations and improve supply chain efficiency, your role in managing shipments will be vital.
Growth Potential: The logistics industry is expected to grow steadily in the coming years. With advancements in technology, companies are continually seeking skilled professionals who can adapt to new systems and processes. This trend suggests that there are opportunities for advancement within the field, including roles in inventory management and logistics coordination.
Geographical Hotspots: Several areas in Pennsylvania are particularly notable for job opportunities in shipping and receiving. Some of the key locations include:
Philadelphia: As one of the largest cities in the U.S., Philadelphia boasts a variety of companies requiring shipping and receiving agents, especially within its manufacturing and distribution centers.
Pittsburgh: Known for its diverse economy, Pittsburgh has seen growth in the logistics sector, providing numerous opportunities for shipping and receiving professionals.
Allentown and the Lehigh Valley: This region has become a logistics hub, with many warehouses and distribution centers located here, resulting in a high demand for shipping and receiving agents.
Harrisburg: The state capital is well-positioned geographically and has a growing number of logistics firms, offering ample job prospects for agents.
Industry Demand: In addition to traditional manufacturing and retail, you can find opportunities in various industries such as food distribution, pharmaceuticals, and consumer goods. Companies in these sectors often require dedicated shipping and receiving support to help manage their supply chains effectively.
Understanding the current job market dynamics and opportunities available in Pennsylvania can help you navigate your career path as a Shipping and Receiving Agent.
Top Related Careers to Shipping and Receiving Agent 2024
Additional Resources To Help You Become a Shipping and Receiving Agent in Pennsylvania
U.S. Bureau of Labor Statistics (BLS)
- Provides detailed information on job outlook, responsibilities, and salaries for shipping and receiving agents.
- Website: www.bls.gov
National Association of Manufacturers (NAM)
- A resource for industry news, workforce development, and standards relevant to manufacturing and logistics.
- Website: www.nam.org
American Warehouse Association (AWA)
- Offers resources on warehouse operations, training, and best practices for shipping and receiving agents.
- Website: www.awa.org
Pennsylvania Department of Labor & Industry
- Information on employment opportunities, training programs, and industry statistics specific to Pennsylvania.
- Website: www.dli.pa.gov
Association for Supply Chain Management (ASCM)
- Provides certifications, resources, and networking opportunities for professionals in supply chain management, including shipping and receiving.
- Website: www.ascm.org
Logistics Management
- A publication featuring articles on current trends, best practices, and case studies in logistics and supply chain management.
- Website: www.logisticsmgmt.com
FreightWaves
- Offers news, analysis, and insights into freight and logistics, useful for understanding the broader shipping environment.
- Website: www.freightwaves.com
Online Training and Certification Platforms
- Courses on logistics and supply chain management can enhance your qualifications. Consider platforms like:
- Coursera: www.coursera.org
- edX: www.edx.org
- LinkedIn Learning: www.linkedin.com/learning
- Courses on logistics and supply chain management can enhance your qualifications. Consider platforms like:
These resources will assist you in staying informed and advancing your career as a shipping and receiving agent in Pennsylvania.
Frequently Asked Questions (FAQs) About Shipping and Receiving Agent in Pennsylvania
What are the primary responsibilities of a Shipping and Receiving Agent?
As a Shipping and Receiving Agent, your main responsibilities include managing incoming and outgoing shipments, inspecting goods for damage, maintaining records of inventory, and coordinating with transport services to ensure timely deliveries.What qualifications do I need to become a Shipping and Receiving Agent?
Most positions require a high school diploma or equivalent. Some employers may prefer candidates with experience in logistics, warehousing, or a related field. Familiarity with inventory software and basic math skills are also valuable.Is certification necessary for this career?
While certification is not always required, obtaining credentials such as those from the American Society of Transportation and Logistics (ASTL) can enhance your job prospects and may be preferred by some employers.What skills are most important in this role?
Key skills include attention to detail, organizational abilities, communication skills, and problem-solving capabilities. Proficiency in using warehouse management systems and basic computer applications is also beneficial.What is the work environment like for Shipping and Receiving Agents?
Most work in warehouses, distribution centers, or shipping departments in various industries. The job may involve physical activities such as lifting and moving packages and working in environments that may be noisy or subject to temperature variations.What is the typical salary range for Shipping and Receiving Agents in Pennsylvania?
As of October 2023, the salary range typically falls between $30,000 to $45,000 per year, depending on experience, location, and specific employer. Benefits may include health insurance, retirement plans, and paid time off.What are the career advancement opportunities?
With experience, you may advance to positions such as Shipping Supervisor, Warehouse Manager, or Logistics Coordinator. Additional education or certification can further improve advancement prospects.What kind of companies hire Shipping and Receiving Agents?
You can find job opportunities in various sectors, including retail, manufacturing, distribution, and logistics companies. E-commerce businesses have also increased demand for these roles.Are there any physical requirements for the job?
Yes, the position may require lifting heavy items, standing for long periods, and performing tasks that involve bending and climbing. It’s important to maintain physical fitness to handle these demands.Can I work part-time as a Shipping and Receiving Agent?
Yes, some companies offer part-time or flexible schedules, especially in retail or seasonal shipping environments. Availability can vary based on the employer's needs.What software will I need to be familiar with?
You may need to learn various inventory management systems, such as SAP, Oracle, or specialized warehouse management software. Familiarity with Microsoft Office can also be beneficial for administrative tasks.What is the job outlook for Shipping and Receiving Agents?
The job outlook for this role is generally positive due to the growth of e-commerce and the need for logistics professionals. Ongoing demand for efficient supply chain management is expected to sustain job opportunities.