Shipping and Receiving Agent in Illinois Career Overview

As a Shipping and Receiving Agent, your role is integral to the logistics and supply chain industry. You are responsible for managing the flow of goods in and out of a warehouse or distribution center, ensuring that products are accurately tracked, properly handled, and efficiently moved to their destinations.

Key responsibilities typically include:

  • Receiving Shipments: You inspect incoming goods for quantity and condition, confirming that they meet purchase order specifications.
  • Documentation Management: Maintaining accurate records of inventory and shipments is essential. You manage shipping labels, invoices, and other critical paperwork.
  • Inventory Control: Monitoring stock levels and conducting regular audits helps ensure that inventory accuracy is maintained.
  • Outbound Shipping: You coordinate the packing and shipping of outgoing products, ensuring that items are prepared correctly and dispatched in a timely manner.
  • Collaboration: Working closely with other departments, such as purchasing and sales, is important for ensuring efficiency and addressing any issues that arise during the shipping and receiving process.

The role of a Shipping and Receiving Agent is vital in maintaining supply chain integrity. Your attention to detail helps prevent delays and discrepancies, which can significantly impact customer satisfaction and overall business operations. By supporting the accurate movement of products, you contribute to the organization's ability to meet demand and manage costs effectively.

Shipping and Receiving Agent Salary in Illinois

Annual Median: $46,330
Hourly Median: $22.27

Data sourced from Career One Stop, provided by the BLS Occupational Employment and Wage Statistics wage estimates.

Required Education To Become a Shipping and Receiving Agent in Illinois

To become a Shipping and Receiving Agent in Illinois, you typically need at least a high school diploma or equivalent. However, pursuing additional education can enhance your job prospects and provide you with a solid foundation in relevant fields. Consider the following college degree programs:

  • Purchasing, Procurement, Acquisitions, and Contracts Management: This program focuses on the strategic procurement of goods and services, covering topics such as contract negotiation and supplier management.

  • Logistics: A degree in logistics equips you with knowledge about the movement and storage of goods, including transportation management and supply chain processes.

  • Customer Service Management: This program emphasizes the importance of customer satisfaction and effective communication, which can be beneficial in coordinating shipping and receiving activities.

  • Parts and Warehousing Operations and Maintenance Technology: This specialized program covers the management of warehouse systems and practices, including inventory control and equipment management.

  • Retailing and Retail Operations: A degree in retail operations provides insights into inventory management, merchandising, and the overall operations of retail environments, which is valuable in shipping and receiving roles.

While formal education can significantly advantage your career as a Shipping and Receiving Agent, on-the-job training and relevant certifications are also beneficial for practical experience and professional growth.

Best Schools to become a Shipping and Receiving Agent in Illinois 2024

American Public University System

Charles Town, WV

In-State Tuition:$6,840
Out-of-State Tuition:$6,840
Admission Rate:N/A
Graduation Rate:55%
Total Enrollment:48,668

Michigan State University

East Lansing, MI

In-State Tuition:$16,437
Out-of-State Tuition:$42,427
Admission Rate:88%
Graduation Rate:82%
Total Enrollment:50,023

The University of Tennessee-Knoxville

Knoxville, TN

In-State Tuition:$11,332
Out-of-State Tuition:$29,522
Admission Rate:68%
Graduation Rate:73%
Total Enrollment:33,805

Rutgers University-Newark

Newark, NJ

In-State Tuition:$12,900
Out-of-State Tuition:$30,600
Admission Rate:74%
Graduation Rate:66%
Total Enrollment:11,017

University of Houston

Houston, TX

In-State Tuition:$8,685
Out-of-State Tuition:$20,877
Admission Rate:66%
Graduation Rate:63%
Total Enrollment:46,700

Rutgers University-New Brunswick

New Brunswick, NJ

In-State Tuition:$12,900
Out-of-State Tuition:$30,600
Admission Rate:66%
Graduation Rate:84%
Total Enrollment:50,637
Shipping and Receiving Agent Job Description:
  • Expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals and shipping docks.
  • Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform.
  • Prepare and examine bills of lading to determine shipping charges and tariffs.

Shipping and Receiving Agent Required Skills and Competencies in Illinois

  • Attention to Detail: You must accurately process shipping documents, item counts, and quality checks to prevent errors in orders and inventory.

  • Organizational Skills: Effectively managing multiple shipments, keeping track of inventory, and maintaining orderly workspaces are key to ensuring efficiency in your role.

  • Physical Stamina: The job often requires lifting and sorting packages and materials, necessitating a good level of physical fitness and endurance.

  • Communication Skills: You need to clearly convey information regarding shipping processes, collaborate with team members, and interact with vendors and customers.

  • Problem-Solving Skills: When discrepancies or issues arise, your ability to quickly identify problems and implement solutions is essential for maintaining workflow.

  • Customer Service Orientation: You should possess a strong focus on helping customers and addressing their concerns effectively, which enhances overall satisfaction.

  • Time Management: Efficiently prioritizing tasks and managing deadlines are crucial to keeping operations running smoothly in a fast-paced environment.

  • Technical Proficiency: Familiarity with warehouse management systems, shipping software, and basic computer skills help streamline processes and improve accuracy.

  • Stock Management Knowledge: Understanding inventory control principles, including receiving, storing, and tracking goods, enables you to maintain an organized warehouse.

  • Safety Awareness: Adhering to safety regulations and protocols is vital to prevent accidents and ensure a safe working environment for yourself and your coworkers.

  • Teamwork: Collaborating effectively with colleagues is important for coordinated efforts in handling shipments and achieving common goals.

Job Duties for Shipping and Receiving Agents

  • Determine method of shipment and prepare bills of lading, invoices, and other shipping documents.

  • Negotiate and arrange transport of goods with shipping or freight companies.

  • Track delivery progress of shipments.

Technologies and Skills Used by Shipping and Receiving Agents

Electronic mail software

  • Email software
  • Microsoft Outlook

Mobile location based services software

  • Transportation management system TMS software
  • Web-based dispatch software

Word processing software

  • Microsoft OneNote
  • Microsoft Word

Basic Skills

  • Listening to others, not interrupting, and asking good questions
  • Talking to others

Problem Solving

  • Noticing a problem and figuring out the best way to solve it

Job Market and Opportunities for Shipping and Receiving Agent in Illinois

The job market for Shipping and Receiving Agents in Illinois has shown resilience and adaptability, reflecting broader trends in logistics and supply chain management. Here are key insights into the current landscape:

  • Increased Demand: The growth of e-commerce has significantly increased the demand for Shipping and Receiving Agents. As more businesses focus on distribution efficiency and customer satisfaction, the need for skilled professionals in this area rises.

  • Growth Potential: The Bureau of Labor Statistics indicates a steady growth rate for positions in logistics and transportation. Employment opportunities in this field are expected to expand as industries rely more heavily on effective shipment processes to meet consumer expectations.

  • Geographical Hotspots:

    • Chicago: As one of the largest transportation hubs in the U.S., Chicago boasts numerous warehouses, distribution centers, and logistics companies, all of which contribute to a robust job market for Shipping and Receiving Agents.
    • Rockford: This city is an emerging center for logistic operations, particularly due to its strategic location and business-friendly environment, offering several opportunities in shipping and receiving roles.
    • Peoria: The presence of manufacturing and distribution facilities in Peoria creates additional job openings, making it a significant region for shipping and receiving professionals.
    • Aurora and Joliet: These cities are pivotal locations, given their proximity to major highways and rail lines, leading to increased logistics activity.
  • Industry Variations: Opportunities exist across various sectors, including retail, manufacturing, and warehousing. Companies are increasingly seeking Shipping and Receiving Agents to help manage the flow of goods efficiently.

By keeping an eye on these elements, you can better navigate the job market as a Shipping and Receiving Agent in Illinois.

Additional Resources To Help You Become a Shipping and Receiving Agent in Illinois

  • U.S. Bureau of Labor Statistics (BLS)

    • Explore the job outlook, salary information, and working conditions for shipping and receiving agents.
    • Website: www.bls.gov
  • Illinois Department of Employment Security (IDES)

    • Provides local labor market information, job training resources, and unemployment benefits.
    • Website: www.ides.illinois.gov
  • National Association of Wholesaler-Distributors (NAWD)

    • Offers resources on industry trends, training programs, and networking opportunities.
    • Website: www.nawdistributors.org
  • American Society of Transportation and Logistics (ASTL)

    • Access professional development resources and certifications relevant to logistics and shipping.
    • Website: www.astl.org
  • Logistics Management Magazine

    • Stay updated on the latest trends, tools, and technology in logistics and supply chain management.
    • Website: www.logisticsmgmt.com
  • National Freight Transportation Association (NFTA)

    • Provides industry insights, regulations, and training opportunities for freight transportation professionals.
    • Website: www.nfta.org
  • World Trade Organization (WTO)

    • Offers resources on international trade regulations and best practices relevant to shipping and receiving.
    • Website: www.wto.org
  • OSHA (Occupational Safety and Health Administration)

    • Review workplace safety regulations and guidelines for warehouse and logistics operations.
    • Website: www.osha.gov
  • Professional Associations and Certification

    • Consider joining local chapters of logistics and supply chain management organizations to network and access further training:
  • Online Learning Platforms

Use these resources to further enhance your knowledge, skills, and network as a shipping and receiving agent in Illinois.

Frequently Asked Questions (FAQs) About Shipping and Receiving Agent in Illinois

  • What is a Shipping and Receiving Agent?
    A Shipping and Receiving Agent is responsible for overseeing the movement of goods in and out of a warehouse or distribution center. This role includes preparing shipments, tracking inventory, and ensuring compliance with safety and shipping regulations.

  • What qualifications do I need to become a Shipping and Receiving Agent?
    Typically, a high school diploma or equivalent is required. Some employers may prefer candidates with additional training or certification in logistics or supply chain management.

  • What skills are essential for success in this role?
    Key skills include attention to detail, organizational abilities, effective communication, and proficiency in using inventory management software. Familiarity with various shipping methods and packaging materials is also beneficial.

  • What are the typical responsibilities of a Shipping and Receiving Agent?
    Responsibilities generally include:

    • Inspecting incoming and outgoing shipments for accuracy and damage
    • Coordinating the logistics of shipping and receiving processes
    • Maintaining inventory records and updating databases
    • Assisting with loading and unloading freight
    • Communicating with suppliers and shipping companies regarding delivery status
  • What is the work environment like for Shipping and Receiving Agents?
    You can expect a fast-paced environment, often in a warehouse or distribution center. The role may require physical activity, such as lifting and moving materials, and working in varying temperatures depending on the nature of the goods.

  • Are there opportunities for advancement in this career?
    Yes, there are advancement opportunities available, such as moving into supervisory roles or positions related to inventory management, logistics coordination, or operations management.

  • What tools or technology do Shipping and Receiving Agents typically use?
    You will commonly use tools such as barcode scanners, inventory management software, shipping software, and various handling equipment like forklifts and pallet jacks.

  • What is the salary range for Shipping and Receiving Agents in Illinois?
    Salary can vary widely based on experience, location, and the size of the company. As of 2023, the average salary for Shipping and Receiving Agents in Illinois ranges from approximately $30,000 to $50,000 per year.

  • What industries employ Shipping and Receiving Agents?
    Shipping and Receiving Agents are employed across various industries, including retail, manufacturing, logistics, and distribution, as well as in warehousing operations.

  • Is previous experience necessary for this role?
    While previous experience in a similar role can be advantageous, many entry-level positions are available, which may provide on-the-job training for individuals new to the field.