Facility Operations Manager in North Carolina Career Overview

As a Facility Operations Manager, you play a vital role in ensuring that the physical workspace of an organization operates smoothly and efficiently. Your responsibilities encompass a wide range of tasks that contribute to the overall functionality and safety of facilities, making your role integral to the success of operations across various industries.

  • You oversee the maintenance, security, and functionality of buildings and grounds, ensuring compliance with safety regulations and standards.
  • In your role, you coordinate with different departments to streamline operations, manage budgets for facility expenditures, and implement cost-effective solutions.
  • Your position requires you to develop and enforce policies and procedures that govern facility operations, ensuring a safe and productive environment for employees and visitors alike.
  • Effective communication is essential, as you liaise with vendors, contractors, and staff to address any issues that arise and to improve facility services.
  • You analyze and report on facility performance metrics, utilizing this data to make informed decisions regarding resource allocation and improvements that enhance operational efficiency.
  • Your leadership is key in fostering a culture of safety and compliance, actively promoting best practices within the organization.

In summary, the role of a Facility Operations Manager is multifaceted and significant, as it directly impacts the operational effectiveness and environmental quality of any organization. Your contributions not only ensure the operational continuity but also enhance the overall experience for employees and visitors.

Facility Operations Manager Salary in North Carolina

Annual Median: $98,110
Hourly Median: $47.17

Data sourced from Career One Stop, provided by the BLS Occupational Employment and Wage Statistics wage estimates.

Required Education To Become a Facility Operations Manager in North Carolina

To become a Facility Operations Manager in North Carolina, you should consider pursuing relevant educational qualifications. The following college degree programs are beneficial in preparing you for a career in this field:

  • Facilities Planning and Management: This program focuses on the principles of facility management, including space planning, maintenance, and overall facility operations.

  • Construction Management: A degree in construction management provides essential knowledge about managing construction projects, budgeting, scheduling, and resource allocation, which are valuable in facility operations.

  • Business Administration and Management: This broad degree equips you with essential business skills, including finance, marketing, management, and strategic planning, which are vital for effective facility operations.

  • Construction Project Management: This specialized program focuses on managing construction projects, emphasizing skills in project planning, execution, and management, relevant for overseeing facility projects.

  • Operations Management and Supervision: A degree in operations management helps you understand the operational processes of a business, including logistics, process optimization, and supervisory skills, crucial for managing facilities efficiently.

In addition to formal education, obtaining relevant certifications and training can enhance your qualifications and understanding of industry standards and practices within facility operations.

Best Schools to become a Facility Operations Manager in North Carolina 2024

University of Phoenix-Arizona

Phoenix, AZ

In-State Tuition:$9,552
Out-of-State Tuition:$9,552
Admission Rate:N/A
Graduation Rate:18%
Total Enrollment:88,891

Southern New Hampshire University

Manchester, NH

In-State Tuition:$15,000
Out-of-State Tuition:$15,000
Admission Rate:96%
Graduation Rate:41%
Total Enrollment:164,091

Western Governors University

Salt Lake City, UT

In-State Tuition:$7,404
Out-of-State Tuition:$7,404
Admission Rate:N/A
Graduation Rate:49%
Total Enrollment:156,935

Colorado Technical University-Colorado Springs

Colorado Springs, CO

In-State Tuition:$12,036
Out-of-State Tuition:$12,036
Admission Rate:N/A
Graduation Rate:20%
Total Enrollment:24,808

Grand Canyon University

Phoenix, AZ

In-State Tuition:$16,407
Out-of-State Tuition:$16,407
Admission Rate:78%
Graduation Rate:45%
Total Enrollment:101,816

Liberty University

Lynchburg, VA

In-State Tuition:$15,467
Out-of-State Tuition:$15,467
Admission Rate:99%
Graduation Rate:66%
Total Enrollment:96,709
Facility Operations Manager Job Description:
  • Plan, direct, or coordinate operations and functionalities of facilities and buildings.
  • May include surrounding grounds or multiple facilities of an organization's campus.

Facility Operations Manager Required Skills and Competencies in North Carolina

  • Operational Knowledge: You should possess a strong understanding of facility management principles, including maintenance, safety regulations, and efficient operational practices. Familiarity with building systems such as HVAC, plumbing, and electrical systems is vital for effective oversight.

  • Leadership: You must demonstrate strong leadership abilities to manage staff, coordinate maintenance teams, and foster a productive work environment. The capability to inspire and motivate personnel is important for achieving operational goals.

  • Project Management: Competency in project management is essential for overseeing renovations, maintenance tasks, and other facility-related projects. You should be able to create project plans, manage budgets, and ensure timely completion.

  • Problem-Solving: You need effective problem-solving skills to quickly address operational issues as they arise. This includes the ability to analyze situations, identify root causes, and implement appropriate solutions.

  • Communication Skills: Strong verbal and written communication skills are necessary for conveying information clearly to team members, stakeholders, and external vendors. You should be able to draft reports, prepare updates, and facilitate meetings effectively.

  • Financial Acumen: You should have a solid grasp of budgeting and financial management. Understanding how to forecast expenses, manage facility budgets, and analyze financial reports is important for maintaining operational efficiency.

  • Time Management: You need to exhibit excellent time management skills to prioritize tasks effectively. Being able to balance routine maintenance, unexpected repairs, and administrative duties is key to smooth operations.

  • Attention to Detail: You must demonstrate attention to detail to ensure compliance with safety standards, environmental regulations, and operational protocols. This skill is vital for maintaining facility integrity and safety.

  • Technical Proficiency: Familiarity with facility management software and other technology tools can enhance your efficiency in managing operations. You should be comfortable using various digital platforms for scheduling, reporting, and documentation.

  • Customer Service Orientation: Having a strong customer service mindset is important as you may interact directly with facility users. Being responsive to their needs and ensuring satisfaction contributes to a positive facility experience.

  • Adaptability: You need the ability to adapt to changing environments and priorities. Flexibility in approach and readiness to embrace new technologies or operational methods are essential in a dynamic facility management landscape.

Job Duties for Facility Operations Managers

  • Acquire, distribute and store supplies.

  • Conduct classes to teach procedures to staff.

  • Dispose of, or oversee the disposal of, surplus or unclaimed property.

Technologies Used by Facility Operations Managers

Electronic mail software

  • Email software
  • Microsoft Outlook

Enterprise resource planning ERP software

  • Microsoft Dynamics
  • Oracle PeopleSoft

Word processing software

  • Google Docs
  • Microsoft Word

Job Market and Opportunities for Facility Operations Manager in North Carolina

The job market for Facility Operations Managers in North Carolina is showing promising trends, with a variety of development opportunities across multiple industries.

  • Demand for Facility Operations Managers: As businesses increasingly recognize the importance of efficient operations and facility management, the demand for skilled Facility Operations Managers is on the rise. Factors such as the growth of corporate offices, healthcare facilities, educational institutions, and manufacturing plants lend to this increasing need.

  • Growth Potential: The facility management industry is projected for steady growth. With the expansion of sectors such as energy, technology, and healthcare in North Carolina, the role of Facility Operations Managers is becoming more integral to ensure operational efficiency and regulatory compliance. The state’s focus on infrastructure improvement and sustainable practices also contributes to the growth in this field.

  • Geographical Hotspots:

    • Charlotte: As one of the largest cities in the state and a major business hub, Charlotte offers numerous opportunities in corporate facility management, particularly in finance, healthcare, and manufacturing sectors.
    • Raleigh-Durham: The Research Triangle, comprising Raleigh, Durham, and Chapel Hill, is home to a blend of tech startups, established tech firms, and research institutions. This area is experiencing a surge in demand for Facility Operations Managers, especially in biotechnology and IT sectors.
    • Greensboro: Known for its diverse economy, Greensboro is seeing growth in logistics and distribution, resulting in further demand for facility management professionals to enhance operational efficiencies.
  • Industry Trends: The shift towards environmentally friendly practices and smart building technologies is altering the landscape for Facility Operations Managers. This trend is notable in North Carolina, where various organizations prioritize sustainability, creating new avenues for professionals in the field.

Overall, the job market for Facility Operations Managers in North Carolina is characterized by rising demand, significant growth potential, and opportunities concentrated in dynamic urban regions.

Additional Resources To Help You Become a Facility Operations Manager in North Carolina

  • International Facility Management Association (IFMA)
    Website: www.ifma.org
    Description: This professional association provides resources, certifications, and a community for facility management professionals.

  • Building Owners and Managers Association (BOMA) International
    Website: www.boma.org
    Description: BOMA offers education, advocacy, and networking opportunities to professionals involved in property management and building operations.

  • Facility Management Journal
    Website: www.ifma.org/fmj
    Description: This publication features articles and research on the latest trends and best practices in facility management.

  • U.S. Green Building Council (USGBC)
    Website: www.usgbc.org
    Description: Learn about sustainable building practices and certification through LEED and other resources offered by USGBC.

  • American Society for Healthcare Engineering (ASHE)
    Website: www.ashe.org
    Description: For those in the healthcare sector, ASHE provides vital resources, certifications, and benchmarking tools for healthcare facility operations.

  • Occupational Safety and Health Administration (OSHA)
    Website: www.osha.gov
    Description: Access regulations, safety standards, and best practices to ensure workplace safety in facility operations.

  • National Institute of Standards and Technology (NIST)
    Website: www.nist.gov
    Description: NIST offers guidelines and standards relevant to facility operations, particularly regarding security and operational efficiency.

  • Facility Executive Magazine
    Website: www.facilityexecutive.com
    Description: This online publication provides articles, insights, and market research tailored for facility managers.

  • North Carolina Real Estate Commission
    Website: www.ncrec.gov
    Description: Access resources related to real estate laws and regulations in North Carolina, which are relevant for facility operations in the state.

  • LinkedIn Learning
    Website: www.linkedin.com/learning
    Description: Explore numerous online courses on facility management topics, leadership skills, and operational efficiency.

Utilizing these resources will enhance your knowledge and skills as a Facility Operations Manager in North Carolina.

Frequently Asked Questions (FAQs) About Facility Operations Manager in North Carolina

  • What are the primary responsibilities of a Facility Operations Manager?
    As a Facility Operations Manager, your responsibilities include overseeing the maintenance and operations of buildings and facilities, managing staff, ensuring compliance with safety regulations, developing budgets, and coordinating facility projects. You are also responsible for optimizing operational efficiency and enhancing the user experience within the facility.

  • What are the educational requirements to become a Facility Operations Manager in North Carolina?
    Most positions require at least a bachelor's degree in facility management, engineering, construction management, or a related field. Some employers may also accept candidates with relevant experience in lieu of a degree. Additionally, certifications from professional organizations can enhance your qualifications.

  • What skills are essential for a successful Facility Operations Manager?
    Important skills include strong leadership abilities, effective communication, problem-solving, project management, and knowledge of building systems and safety regulations. Familiarity with budgeting and financial management is also beneficial.

  • What is the average salary for a Facility Operations Manager in North Carolina?
    The average salary for a Facility Operations Manager in North Carolina can vary depending on experience, location, and the size of the organization. Generally, it ranges from $70,000 to $100,000 annually, with potential for higher earnings in larger companies or in metropolitan areas.

  • What types of industries hire Facility Operations Managers?
    Facility Operations Managers can find opportunities in various sectors, including corporate offices, healthcare facilities, educational institutions, manufacturing plants, and hospitality. Each industry may have specific requirements and focus areas related to facility management.

  • Is certification important for a Facility Operations Manager?
    While certification is not mandatory, it can significantly enhance your marketability and demonstrate your expertise. Certifications such as Certified Facility Manager (CFM) or Facilities Management Professional (FMP) are recognized in the industry and can help you stand out to employers.

  • What are the typical career advancement opportunities for Facility Operations Managers?
    As a Facility Operations Manager, you can advance to positions such as Director of Facilities, Vice President of Operations, or even Chief Operating Officer (COO) in larger organizations. Gaining further management experience and pursuing advanced degrees or certifications can facilitate career progression.

  • How can I gain experience in facility operations?
    You can gain experience through internships, entry-level positions in facilities management, or related fields such as maintenance or construction. Joining professional organizations and networking with industry professionals can also provide valuable insights and opportunities.

  • What are the current trends in facility management?
    Current trends include the increased use of technology for smart building management, sustainability initiatives, wellness-focused facility design, and enhanced safety measures. Staying updated on industry developments can help you adapt and thrive in your role.

  • How important is networking for a career in facility operations?
    Networking is crucial in facility operations as it can lead to job opportunities, mentorship, and industry insights. Engaging in professional organizations, attending conferences, and connecting with peers can significantly benefit your career growth.