Facility Operations Manager in New York Career Overview

As a Facility Operations Manager, you hold a vital role in ensuring that the operational aspects of a facility run smoothly and efficiently. This position encompasses a broad range of responsibilities that are fundamental to maintaining the integrity and functionality of various facilities, whether they are corporate offices, manufacturing plants, or healthcare institutions.

  • You will oversee daily operations, focusing on the maintenance of buildings, grounds, and service systems. This includes managing staff and coordinating maintenance schedules, ensuring that all facilities meet health and safety regulations.

  • Your role entails resource management, where you are responsible for budgeting and procurement of supplies, equipment, and services essential for the effective functioning of the facility.

  • You play a key part in strategic planning, helping to develop and implement policies that enhance efficiency, reduce costs, and improve the overall customer experience within the facility.

  • Collaboration is a critical aspect of your job, as you will work with various stakeholders, including contractors, vendors, and staff across different departments, to ensure alignment with organizational goals.

  • The importance of sustainability practices in facility management must also be acknowledged. You may be involved in initiating eco-friendly initiatives that contribute to resource conservation and cost savings while promoting a green building environment.

The role of a Facility Operations Manager is essential not only for the operational success of a facility but also for the overall satisfaction of its occupants, making your contributions indispensable in the industry.

Facility Operations Manager Salary in New York

Annual Median: $125,720
Hourly Median: $60.44

Data sourced from Career One Stop, provided by the BLS Occupational Employment and Wage Statistics wage estimates.

Required Education To Become a Facility Operations Manager in New York

To become a Facility Operations Manager in New York, individuals are typically expected to have a combination of relevant educational qualifications and training. Consider pursuing one of the following college degree programs:

  • Facilities Planning and Management: This program focuses on managing facilities efficiently, encompassing topics such as space planning, maintenance, and sustainability.

  • Construction Management: A degree in this field equips you with the knowledge of construction processes, project management, and the legal aspects of construction projects.

  • Business Administration and Management: This broad degree prepares you with essential business principles, including finance, marketing, and organizational management, which are vital in overseeing facility operations.

  • Construction Project Management: This specialized program teaches the skills needed to effectively manage construction projects, from inception to completion, with a focus on budgetary oversight and scheduling.

  • Operations Management and Supervision: This coursework covers the principles of managing operations within an organization, emphasizing efficiency, productivity, and systems management.

In addition to formal education, gaining practical experience through internships or entry-level positions in facility management or related fields can enhance your qualifications and understanding of the industry.

Best Schools to become a Facility Operations Manager in New York 2024

University of Phoenix-Arizona

Phoenix, AZ

In-State Tuition:$9,552
Out-of-State Tuition:$9,552
Admission Rate:N/A
Graduation Rate:18%
Total Enrollment:88,891

Southern New Hampshire University

Manchester, NH

In-State Tuition:$15,000
Out-of-State Tuition:$15,000
Admission Rate:96%
Graduation Rate:41%
Total Enrollment:164,091

Western Governors University

Salt Lake City, UT

In-State Tuition:$7,404
Out-of-State Tuition:$7,404
Admission Rate:N/A
Graduation Rate:49%
Total Enrollment:156,935

Colorado Technical University-Colorado Springs

Colorado Springs, CO

In-State Tuition:$12,036
Out-of-State Tuition:$12,036
Admission Rate:N/A
Graduation Rate:20%
Total Enrollment:24,808

Grand Canyon University

Phoenix, AZ

In-State Tuition:$16,407
Out-of-State Tuition:$16,407
Admission Rate:78%
Graduation Rate:45%
Total Enrollment:101,816

Liberty University

Lynchburg, VA

In-State Tuition:$15,467
Out-of-State Tuition:$15,467
Admission Rate:99%
Graduation Rate:66%
Total Enrollment:96,709
Facility Operations Manager Job Description:
  • Plan, direct, or coordinate operations and functionalities of facilities and buildings.
  • May include surrounding grounds or multiple facilities of an organization's campus.

Facility Operations Manager Required Skills and Competencies in New York

  • Leadership and Team Management: You need to exhibit strong leadership qualities, capable of managing diverse teams effectively. This includes inspiring staff, providing direction, and fostering a collaborative working environment.

  • Communication Skills: Clear and professional communication is essential for interacting with team members, stakeholders, and vendors. You must be able to articulate ideas and issues effectively, both verbally and in writing.

  • Problem-Solving Abilities: As a Facility Operations Manager, you will frequently encounter unexpected challenges. You should be adept at assessing situations, identifying solutions, and implementing corrective actions efficiently.

  • Project Management: Your role will involve overseeing a range of projects, from renovations to system upgrades. Proficiency in project management skills, including planning, executing, and monitoring, is necessary to ensure timely and within-budget delivery.

  • Technical Proficiency: Familiarity with building systems, maintenance protocols, and operational software is important. You should possess the ability to understand technical specifications and oversee maintenance staff effectively.

  • Financial Acumen: Understanding budgets, financial forecasting, and cost control is crucial. You need to manage operational expenses, negotiate contracts, and make financially sound decisions.

  • Safety and Risk Management: You should possess knowledge of safety regulations and standards to create a safe working environment. The ability to conduct risk assessments and implement emergency protocols is vital.

  • Attention to Detail: The management of facilities often hinges on small details. You must possess a keen eye for assessing conditions, evaluating performance, and ensuring compliance with operational standards.

  • Customer Service Orientation: Providing high-quality service to tenants, employees, and other stakeholders is integral to your role. You should be skilled at understanding needs, addressing concerns, and maintaining positive relationships.

  • Adaptability: The ability to adjust strategies and approaches in response to changing circumstances is essential. Your role may require quick thinking and flexibility to handle diverse operational challenges.

Job Duties for Facility Operations Managers

  • Acquire, distribute and store supplies.

  • Conduct classes to teach procedures to staff.

  • Dispose of, or oversee the disposal of, surplus or unclaimed property.

Technologies Used by Facility Operations Managers

Electronic mail software

  • Email software
  • Microsoft Outlook

Enterprise resource planning ERP software

  • Microsoft Dynamics
  • Oracle PeopleSoft

Word processing software

  • Google Docs
  • Microsoft Word

Job Market and Opportunities for Facility Operations Manager in New York

The job market for Facility Operations Managers in New York is experiencing notable demand as organizations seek to optimize their operational efficiency and maintain high standards in facility management. Here are the key aspects to consider:

  • Demand for Facility Operations Managers: Various industries, including healthcare, education, hospitality, and corporate offices, are increasingly recognizing the importance of effective facility management. Your expertise in overseeing building operations, maintenance, and safety compliance positions you as a vital asset in these sectors.

  • Growth Potential: The facility management field is projected to grow steadily, influenced by several factors:

    • Increased Emphasis on Sustainability: Organizations are shifting towards sustainable practices, requiring skilled managers who can implement energy-efficient solutions.
    • Technological Advancements: The rise of smart building technologies and integrated management systems creates a need for professionals who can navigate these innovations effectively.
    • Post-Pandemic Recovery: As workplaces adapt to new health and safety guidelines, the demand for facility operations managers has intensified to ensure safe environments.
  • Geographical Hotspots: Certain areas in New York are particularly promising for Facility Operations Managers:

    • New York City: The largest urban center hosts a vast number of corporate offices, commercial spaces, and cultural institutions, creating abundant opportunities.
    • Westchester County: As businesses expand outside of the city, this region is experiencing growth in corporate offices and residential facilities, increasing the demand for facility professionals.
    • Long Island: The ongoing development of technology and industrial parks offers various roles for facility operations managers in both emerging and established companies.
  • Industry Sectors: The job opportunities you can explore are diverse, with strong representation in sectors such as:

    • Healthcare: Hospitals and outpatient facilities require managers to oversee complex operations and ensure regulatory compliance.
    • Educational Institutions: Colleges and universities are consistently in need of facility operations managers to enhance campus environments.
    • Retail and Hospitality: The thriving retail and hospitality sectors in metropolitan areas necessitate skilled managers to maintain customer-focused environments.

As you navigate the job market, focus on aligning your skills with the specific demands of these industries and geographical hotspots to maximize your opportunities.

Additional Resources To Help You Become a Facility Operations Manager in New York

  • International Facility Management Association (IFMA)

    • Website: ifma.org
    • Description: IFMA provides valuable resources, including certification programs, educational opportunities, and industry research tailored for facility management professionals.
  • Building Owners and Managers Association (BOMA)

    • Website: boma.org
    • Description: BOMA offers resources for building management, including market reports, standards for facility operations, and training.
  • American Society of Heating, Refrigerating and Air-Conditioning Engineers (ASHRAE)

    • Website: ashrae.org
    • Description: ASHRAE provides standards and guidelines that are essential for facility operations managers focusing on HVAC systems and energy efficiency.
  • Occupational Safety and Health Administration (OSHA)

    • Website: osha.gov
    • Description: OSHA provides regulations, safety guidelines, and resources specifically relevant for maintaining safety in facility management.
  • Facility Management Journal (FMJ)

    • Website: ifma.org/fmj
    • Description: This publication features articles, case studies, and professional insights from industry experts in facility management.
  • National Institute of Building Sciences (NIBS)

    • Website: nibs.org
    • Description: NIBS focuses on building science and standards, providing resources that can help facility managers improve building performance.
  • Professional Facility Management Association (PFMA)

    • Website: pfma.org
    • Description: PFMA focuses on education, networking, and resources for facility management professionals.
  • LinkedIn Learning

    • Website: linkedin.com/learning
    • Description: This platform offers a variety of courses related to facility management, covering topics such as project management, safety, and maintenance strategies.
  • Books on Facility Management

    • Facility Management: A Tool for Managing Your Assets by Robert C. M. Ferris
    • The Facility Management Playbook by Michael J. O'Neil
  • Local Government Resources

    • City of New York’s Department of Citywide Administrative Services
      • Website: nyc.gov
      • Description: Provides information on local regulations and policies related to facility management and operations.
  • Certification Programs

These resources provide a robust foundation for anyone looking to advance their career as a Facility Operations Manager in New York.

Frequently Asked Questions (FAQs) About Facility Operations Manager in New York

  • What are the primary responsibilities of a Facility Operations Manager?
    As a Facility Operations Manager, you oversee the daily operations of a facility, ensuring it runs efficiently and meets safety standards. Key responsibilities include managing maintenance staff, coordinating facility-related projects, implementing safety protocols, and budgeting for facility expenditures.

  • What qualifications do I need to become a Facility Operations Manager?
    Generally, a bachelor's degree in facilities management, business administration, or a related field is preferred. Additionally, relevant certifications, such as Certified Facility Manager (CFM) or Facility Management Professional (FMP), can enhance your qualifications.

  • Is prior experience necessary for this role?
    Yes, prior experience in facilities management or a related field is important. Many employers look for candidates with several years of experience in operational roles, supervisory experience, or specific industry knowledge.

  • What skills are essential for a Facility Operations Manager?
    Key skills include strong leadership and communication abilities, problem-solving skills, financial acumen for budgeting, project management capabilities, and a solid understanding of building systems and maintenance processes.

  • What industries employ Facility Operations Managers?
    Facility Operations Managers are employed across various sectors, including commercial real estate, healthcare, education, government, and manufacturing. Essentially, any organization with physical buildings or spaces may require this role.

  • What is the salary range for Facility Operations Managers in New York?
    Salaries can vary based on experience, the specific sector, and the size of the facility. In New York, the average salary for Facility Operations Managers typically ranges from $80,000 to over $120,000 annually.

  • What are the career advancement opportunities for a Facility Operations Manager?
    There are various paths for advancement, including roles such as Senior Operations Manager, Director of Facilities, or even Chief Operating Officer (COO). Continued education and relevant certifications can facilitate these advancements.

  • What are the typical work hours for this position?
    While standard hours may be 9 am to 5 pm, Facility Operations Managers often work irregular hours, including evenings or weekends, especially during emergencies or facility projects.

  • Are there any specific certifications that can enhance my career in facilities management?
    Yes, certifications such as the Certified Facility Manager (CFM), Facility Management Professional (FMP), and Sustainability Facility Professional (SFP) can significantly enhance your credentials and job prospects.

  • How does technology impact the role of a Facility Operations Manager?
    Technology plays a vital role, from the use of building management systems for energy efficiency to software for managing maintenance requests and resources. Staying updated with technological advancements can improve operational efficiency and decision-making processes.