Administrative Services Manager Overview
As an Administrative Services Manager, you play a vital role in ensuring the efficient operation of an organization. Your responsibilities revolve around overseeing various administrative functions that support the overall productivity of the business.
You are instrumental in:
- Coordinating office activities and operations to secure efficiency and compliance with company policies
- Managing budgets and expenditures for administrative services, helping to maximize resource utilization
- Ensuring that the work environment is conducive to productivity by overseeing the maintenance and management of facilities
- Collaborating with other departments to develop and implement effective administrative processes
- Supervising administrative staff and ensuring they are trained and equipped to meet organizational needs
The importance of your role extends beyond mere organizational tasks. You contribute significantly to the company's operational success by enhancing workflow, improving communication, and implementing strategies that foster a positive organizational culture. Your ability to streamline processes and improve coordination among various departments ensures that resources are used efficiently, ultimately supporting the strategic objectives of the business.
Administrative Services Manager Salary
Data sourced from Career One Stop, provided by the BLS Occupational Employment and Wage Statistics wage estimates.
Required Education and Training To Become an Administrative Services Manager
To become an Administrative Services Manager, focused educational qualifications and training are essential. Here are the key degree programs that can help you achieve this career goal:
Business Administration and Management: This program offers a broad understanding of business operations, strategic planning, and management principles. It prepares you for various administrative and managerial roles.
Business Administration: A degree in Business Administration provides comprehensive knowledge of business practices, finance, marketing, and organizational behavior, which are vital in an administrative services role.
Administrative Assistant and Secretarial Science: This program equips you with essential skills in office management, communication, and technology, laying a solid foundation for administrative roles.
Business Managerial Economics: This field combines economic theory with business practices, helping you analyze organizational performance and decision-making processes effectively.
Operations Management and Supervision: With a focus on managing production and operations, this degree emphasizes efficiency and effectiveness in an organizational context, essential for overseeing administrative functions.
In addition to these degree programs, pursuing internships or relevant training opportunities during your studies can provide practical experience and enhance your qualifications for the role of Administrative Services Manager.
Best Schools to become a Administrative Services Manager in U.S. 2024
University of Phoenix-Arizona
Southern New Hampshire University
Western Governors University
Colorado Technical University-Colorado Springs
Grand Canyon University
Liberty University
- Directly supervise and coordinate the activities of clerical and administrative support workers.
Required Skills and Competencies To Become an Administrative Services Manager
Organizational Skills: You must effectively manage multiple tasks and projects, ensuring that operations run smoothly. Strong organizational abilities help prioritize a variety of responsibilities, from scheduling meetings to managing office supplies.
Communication Skills: Clear and effective communication is essential for interacting with staff, management, and external stakeholders. You will need to convey information clearly, resolve conflicts, and foster a collaborative work environment.
Leadership Skills: As a manager, you will be responsible for guiding and motivating a team. Being able to inspire and encourage staff while promoting a positive work culture is essential.
Problem-Solving Skills: You should possess the ability to identify issues quickly and implement effective solutions. Analytical thinking helps you evaluate situations and make decisions that improve office efficiency.
Attention to Detail: Being meticulous in your work ensures that tasks are completed accurately. This skill is particularly important in managing budgets, overseeing administrative processes, and maintaining compliance with regulations.
Time Management: You will need to prioritize tasks effectively and manage deadlines, ensuring that all projects are completed on time. Excellent time management helps you allocate resources efficiently.
Technological Proficiency: Familiarity with office software, database management systems, and other technological tools is vital. You should be adaptable to new technologies and able to train others on their use.
Financial Acumen: Understanding budgeting, financial reporting, and resource allocation will enable you to manage an organization’s administrative costs effectively.
Customer Service Orientation: A focus on serving the needs of both internal and external customers will enhance your ability to create a positive working environment and build strong relationships.
Project Management Skills: You should be skilled in planning, executing, and overseeing projects from inception to completion, ensuring that objectives are met and resources are used efficiently.
Job Duties for Administrative Services Managers
Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
Resolve customer complaints or answer customers' questions regarding policies and procedures.
Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
Accounting software
- Intuit QuickBooks
- Sage 50 Accounting
Data base user interface and query software
- Blackboard software
- Yardi software
Enterprise resource planning ERP software
- Microsoft Dynamics
- Oracle PeopleSoft
Basic Skills
- Keeping track of how well people and/or groups are doing in order to make improvements
- Listening to others, not interrupting, and asking good questions
Problem Solving
- Noticing a problem and figuring out the best way to solve it
Social
- Changing what is done based on other people's actions
- Understanding people's reactions
Current Job Market and Opportunites for an Administrative Services Manager
The job market for Administrative Services Managers presents a positive outlook, driven by the ongoing need for efficiency and organization within various industries. Understanding the dynamics of this market will help you navigate your career path effectively.
Demand: Organizations across sectors, including healthcare, education, government, and corporate environments, increasingly recognize the importance of effective administrative management. As businesses grow and operational complexity rises, the need for skilled professionals who can oversee administrative functions and optimize processes continues to grow.
Growth Potential: The role of Administrative Services Manager is projected to see steady growth. According to the U.S. Bureau of Labor Statistics, employment of administrative services managers is expected to grow by approximately 6% from 2022 to 2032, which is about as fast as the average for all occupations. This growth is fueled by expansion in various industries that require dedicated personnel to handle administrative duties.
Geographical Hotspots: Certain regions are particularly favorable for Administrative Services Managers due to a concentration of businesses and organizations. Key geographical hotspots include:
- Metropolitan Areas: Large cities, such as New York City, Los Angeles, and Chicago, tend to have a high demand for administrative roles due to their dense population of businesses and institutional needs.
- Tech Hubs: Regions with a strong technology presence, such as Silicon Valley, Seattle, and Austin, are also emerging as hotspots. The rapid growth of startups and tech companies creates a demand for skilled administrative managers who can support organizational structure and efficiency.
- Government and Educational Institutions: Areas with significant government offices, universities, and colleges offer varied opportunities, especially for administrative managers who specialize in overseeing administrative functions within these entities.
Industries Hiring: A wide range of industries actively seeks Administrative Services Managers. Common sectors include:
- Healthcare, where the need for organized administrative support is crucial for operational efficiency.
- Education, particularly in colleges and universities managing complex administrative operations.
- Corporate sectors, especially in larger companies that require comprehensive management of administrative functions.
You can leverage this information to align your job search and career trajectory, identifying sectors and locations that are well-suited for your aspirations as an Administrative Services Manager.
Top Related Careers to Administrative Services Manager 2024
Additional Resources To Help You Become an Administrative Services Manager
International Association of Administrative Professionals (IAAP)
Website: www.iaap-hq.org
The IAAP provides resources for professional development, including networking opportunities, seminars, and certifications for administrative professionals.American Society of Administrative Professionals (ASAP)
Website: www.asaporg.com
This organization offers training programs, online courses, and certifications aimed at enhancing the skills of administrative professionals.National Association of Secretaries of State (NASS)
Website: www.nass.org
NASS supports administrative managers in public service sectors, offering resources on best practices, professional development, and industry trends.Office Dynamics International
Website: www.officedynamics.com
This organization specializes in training and resources for administrative professionals, including conferences, webinars, and workshops focused on leadership and management skills.Society for Human Resource Management (SHRM)
Website: www.shrm.org
SHRM provides resources related to human resource management, an essential aspect of administrative services management. Topics include employment law, workplace culture, and management practices.LinkedIn Learning
Website: www.linkedin.com/learning
Offers a wide range of online courses on office management, project management, and leadership skills, tailored for professionals looking to enhance their administrative capabilities.U.S. Bureau of Labor Statistics - Administrative Services Managers
Website: www.bls.gov/ooh/management/administrative-services-managers.htm
The BLS offers data on job outlook, salary statistics, and education requirements for administrative services managers.Project Management Institute (PMI)
Website: www.pmi.org
PMI provides resources, certifications, and training in project management, a vital skill for administrative services managers overseeing multiple projects.American Management Association (AMA)
Website: www.amanet.org
AMA offers training and professional development materials focused on enhancing management skills, strategic planning, and organizational effectiveness.Harvard Business Review
Website: www.hbr.org
A valuable resource for articles and insights on management practices, leadership strategies, and organizational behavior that can aid in career advancement for administrative services managers.
FAQs About Becoming an Administrative Services Manager
What are the primary responsibilities of an Administrative Services Manager?
Your primary responsibilities include overseeing administrative functions, managing office support services, developing policies and procedures, coordinating facility management, and ensuring effective communication across departments.What qualifications do I need to become an Administrative Services Manager?
Typically, you need a bachelor's degree in business administration, management, or a related field. Relevant work experience in administration is also essential, and many employers prefer candidates with a master's degree or specific certifications.What skills are essential for an Administrative Services Manager?
Key skills include strong organizational abilities, effective communication, problem-solving, leadership, time management, and proficiency in office software and technology.What is the typical salary for an Administrative Services Manager?
Salaries can vary widely based on location, organization size, and experience, but the average salary typically ranges from $60,000 to $100,000 per year.What is the job outlook for Administrative Services Managers?
The job outlook is favorable, with a projected growth rate of approximately 7% over the next decade, driven by the increasing complexity of business organizations and the need for efficient administrative services.Can I advance my career as an Administrative Services Manager?
Yes, there are numerous opportunities for advancement. With experience and proven leadership skills, you may move into senior management positions, such as Director of Administration or Chief Operations Officer.What industries hire Administrative Services Managers?
You can find opportunities across various industries, including healthcare, education, government, finance, and non-profits. Almost every organization requires effective administrative oversight.Do Administrative Services Managers typically work regular hours?
Most Administrative Services Managers work full-time during standard business hours. However, some positions may require overtime or flexible hours, especially during peak periods or project deadlines.What challenges do Administrative Services Managers face?
Common challenges include managing staff, handling budget constraints, navigating office politics, adapting to changing technology, and ensuring compliance with regulations.How important is technology in this role?
Technology is crucial for improving efficiency and productivity. Familiarity with enterprise software, communication tools, project management software, and data analysis tools is increasingly important in this role.What professional development opportunities should I pursue?
Consider pursuing certifications such as Certified Administrative Professional (CAP) or Project Management Professional (PMP). Additionally, attending workshops and conferences related to management and administration can enhance your skills and network.