Emergency Services Coordinator in Minnesota Career Overview

As an Emergency Services Coordinator, you play a vital role in the management and coordination of emergency response programs. Your responsibilities encompass organizing and directing emergency preparedness activities to ensure public safety during crises. This position is essential within the emergency management system, facilitating a structured and effective response to disasters and emergencies.

Key aspects of the role include:

  • Planning and Implementation: You develop and execute emergency response plans, ensuring all stakeholders understand their responsibilities and the procedures to follow during various types of emergencies.

  • Collaboration: Working with local, state, and federal agencies, you coordinate efforts to foster a unified response to emergencies. Establishing and maintaining relationships with various service organizations, volunteer groups, and community stakeholders is a significant part of your responsibilities.

  • Training and Education: You organize training sessions, drills, and simulations for first responders and the community to enhance preparedness and ensure everyone is equipped to act effectively during emergencies.

  • Resource Management: You oversee the allocation and utilization of resources essential for emergency response operations, ensuring that necessary equipment, personnel, and funding are available when needed.

  • Assessment and Improvement: Continuously evaluating emergency response efforts and identifying areas for improvement, you play a crucial role in enhancing future response strategies.

  • Public Communication: Your role involves disseminating vital information to the public before, during, and after emergencies, ensuring clarity and guidance in chaotic situations.

In summary, your work as an Emergency Services Coordinator is central to maintaining community safety and resilience in the face of various hazards and emergencies. Your ability to effectively manage resources, engage with diverse stakeholders, and lead training initiatives directly impacts the success of emergency responses and preparedness efforts in Minnesota.

Emergency Services Coordinator Salary in Minnesota

Annual Median: $64,740
Hourly Median: $31.13

Data sourced from Career One Stop, provided by the BLS Occupational Employment and Wage Statistics wage estimates.

Required Education To Become an Emergency Services Coordinator in Minnesota

To become an Emergency Services Coordinator in Minnesota, you will need to achieve specific educational qualifications and training. The following college degree programs are particularly relevant:

  • Crisis and Emergency Management
    A degree in Crisis and Emergency Management provides you with the foundational knowledge and skills needed to effectively respond to various emergency situations. This program typically covers topics such as risk assessment, incident management, and disaster response planning.

  • Health and Medical Administrative Services
    A degree in Health and Medical Administrative Services equips you with the administrative skills necessary within emergency services, particularly in healthcare settings. This program encompasses health policy, healthcare management, and emergency medical services operations.

  • Homeland Security
    Pursuing a degree in Homeland Security will prepare you for the complexities of managing national security and emergency response systems. Coursework may include emergency preparedness, threat analysis, and counter-terrorism strategies.

  • Operations Management and Supervision
    A degree in Operations Management and Supervision focuses on the management aspect of emergency services. You will learn about logistics, resource allocation, and operational efficiency, all of which are crucial for coordinating effective emergency responses.

In addition to acquiring a relevant degree, completing internships and obtaining certifications in emergency management or related fields can enhance your qualifications and prepare you for the role of Emergency Services Coordinator.

Best Schools to become a Emergency Services Coordinator in Minnesota 2024

#1Jefferson County

American Public University System

Charles Town, WV

In-State Tuition:$6,840
Out-of-State Tuition:$6,840
Admission Rate:N/A
Graduation Rate:55%
Total Enrollment:48,668
#2Maricopa County

Grand Canyon University

Phoenix, AZ

In-State Tuition:$16,407
Out-of-State Tuition:$16,407
Admission Rate:78%
Graduation Rate:45%
Total Enrollment:101,816
#3Maricopa County

Arizona State University Digital Immersion

Scottsdale, AZ

In-State Tuition:$10,978
Out-of-State Tuition:$13,248
Admission Rate:64%
Graduation Rate:52%
Total Enrollment:62,551
#4Suffolk County

Northeastern University

Boston, MA

In-State Tuition:$59,100
Out-of-State Tuition:$59,100
Admission Rate:7%
Graduation Rate:91%
Total Enrollment:30,013
#5Baldwin County

Columbia Southern University

Orange Beach, AL

In-State Tuition:$5,880
Out-of-State Tuition:$5,880
Admission Rate:N/A
Graduation Rate:33%
Total Enrollment:15,948
#6Hinds County

Hinds Community College

Raymond, MS

In-State Tuition:$3,500
Out-of-State Tuition:$6,550
Admission Rate:N/A
Graduation Rate:32%
Total Enrollment:9,407
Emergency Services Coordinator Job Description:
  • Operate telephone, radio, or other communication systems to receive and communicate requests for emergency assistance at 9-1-1 public safety answering points and emergency operations centers.
  • Take information from the public and other sources regarding crimes, threats, disturbances, acts of terrorism, fires, medical emergencies, and other public safety matters.
  • May coordinate and provide information to law enforcement and emergency response personnel.
  • May access sensitive databases and other information sources as needed.
  • May provide additional instructions to callers based on knowledge of and certification in law enforcement, fire, or emergency medical procedures.

Emergency Services Coordinator Required Skills and Competencies in Minnesota

  • Communication Skills: You must effectively convey information to diverse groups, including team members, local authorities, and the public. Strong verbal and written communication abilities are essential for drafting reports and coordinating responses during emergencies.

  • Analytical Skills: Your role requires assessing complex situations quickly, identifying potential hazards, and making informed decisions. An analytical mindset supports the ability to think critically under pressure.

  • Leadership and Team Management: Effective leadership ensures your team operates cohesively during emergencies. You should motivate and guide team members, fostering an environment of collaboration and trust.

  • Crisis Management: You need a strong capacity to manage crises, including developing and implementing emergency plans, assessing risks, and coordinating responses to minimize harm to people and property.

  • Problem-Solving Skills: Your ability to identify solutions in high-stress situations is vital. You should develop innovative strategies to address unforeseen challenges effectively.

  • Knowledge of Emergency Response Protocols: Familiarity with local, state, and federal emergency management regulations, as well as an understanding of the incident command system, is important for coordinating proper responses.

  • Interpersonal Skills: Building and maintaining professional relationships with various stakeholders, including government agencies, non-profits, and community organizations, is necessary for effective collaboration.

  • Organization and Planning: You must be skilled in organizing resources, managing multiple projects, and planning logistics for emergency response operations.

  • Adaptability: Flexibility is crucial as emergency situations can evolve rapidly. You should be prepared to adjust plans and strategies as new information emerges.

  • Attention to Detail: You must possess a keen eye for detail to ensure that all aspects of emergency plans are thoroughly considered, and to accurately report on incidents.

  • Technical Proficiency: Familiarity with emergency management software, communication tools, and data analysis programs can enhance your ability to coordinate services and response efforts effectively.

Job Duties for Emergency Services Coordinators

  • Determine response requirements and relative priorities of situations, and dispatch units in accordance with established procedures.

  • Provide emergency medical instructions to callers.

  • Question callers to determine their locations and the nature of their problems to determine type of response needed.

Technologies and Skills Used by Emergency Services Coordinators

Data base user interface and query software

  • Microsoft Access
  • National Crime Information Center (NCIC) database

Helpdesk or call center software

  • Computer aided dispatch software
  • Spillman Technologies Spillman Computer-Aided Dispatch

Presentation software

  • Microsoft PowerPoint

Basic Skills

  • Listening to others, not interrupting, and asking good questions
  • Talking to others

Problem Solving

  • Noticing a problem and figuring out the best way to solve it

Social

  • Changing what is done based on other people's actions
  • Understanding people's reactions

Job Market and Opportunities for Emergency Services Coordinator in Minnesota

The job market for Emergency Services Coordinators in Minnesota is robust and exhibits promising growth potential due to several factors:

  • High Demand: With an increasing focus on public safety and emergency preparedness, the demand for Emergency Services Coordinators is on the rise. Agencies recognize the need to have qualified professionals who can coordinate response efforts and manage emergency resources.

  • Growth Potential: As communities continue to face natural disasters, public health emergencies, and other crises, the role of Emergency Services Coordinator is becoming increasingly vital. This trend suggests a steady growth in job opportunities, particularly as local, state, and federal agencies expand their emergency management frameworks.

  • Geographic Hotspots:

    • Twin Cities Metro Area: Minneapolis and St. Paul offer numerous opportunities within numerous municipalities, state government, and non-profit organizations focused on emergency management.
    • Duluth: This city is another significant hub with a focus on emergency preparedness due to its strategic location for natural disasters and large events.
    • Rochester: Known for its healthcare institutions, Rochester also seeks professionals to manage emergency services, particularly related to public health crises.
    • Greater Minnesota: Smaller communities are also investing in emergency management, requiring coordinators to enhance local preparedness, especially in rural areas vulnerable to unique risks such as severe weather.

Maintaining a pulse on local government initiatives and expanding advocacy for emergency preparedness will further enhance your opportunities in this expanding field.

Top Related Careers to Emergency Services Coordinator 2024

Emergency Communications Specialist
9-1-1 Emergency Dispatcher
Crisis Response Operator
Public Safety Communications Analyst

Additional Resources To Help You Become an Emergency Services Coordinator in Minnesota

  • Minnesota Department of Public Safety
    Access a wealth of information on emergency management, including resources on state-specific regulations, programs, and guides.
    Minnesota Department of Public Safety

  • Federal Emergency Management Agency (FEMA)
    Find extensive resources on emergency management principles, training, and disaster recovery. FEMA also provides information on certifications relevant to emergency services.
    FEMA

  • International Association of Emergency Managers (IAEM)
    This organization offers professional development, networking opportunities, and resources related to emergency management, including certification programs like the Certified Emergency Manager (CEM).
    IAEM

  • Minnesota Emergency Management Association (MEMA)
    MEMA focuses on emergency management practice within the state. They offer networking events, training, and educational resources for professionals.
    MEMA

  • National Emergency Management Agency (NEMA)
    Explore guidelines, best practices, and resources that can aid in emergency preparedness and response at the national level.
    NEMA

  • Ready.gov
    This site provides information on disaster preparedness for individuals and communities, critical for an Emergency Services Coordinator.
    Ready.gov

  • Emergency Management Institute (EMI)
    EMI offers training courses and resources to enhance your knowledge and skills relevant to all aspects of emergency management.
    Emergency Management Institute

  • The National Incident Management Assistance Team (IMAT)
    Learn about IMAT resources, methods of response, and coordination during disasters, which are essential for effective emergency management.
    IMAT

  • The World Health Organization (WHO) Emergency Preparedness
    Review global standards and practices in health emergency preparedness, useful for understanding the health aspect of emergency management.
    WHO Emergency Preparedness

  • Disaster Emergency Communications (DEC) Guide
    Access guidelines and resources related to communication strategies during emergencies and disasters.
    DEC Guide

Utilizing these resources will enhance your knowledge and skills as an Emergency Services Coordinator, providing you with the tools to excel in this vital field.

Frequently Asked Questions (FAQs) About Emergency Services Coordinator in Minnesota

  • What are the primary responsibilities of an Emergency Services Coordinator?
    As an Emergency Services Coordinator, you are responsible for planning, coordinating, and overseeing emergency response activities. This includes developing emergency response plans, training personnel, conducting drills, and collaborating with local agencies and organizations to enhance community preparedness.

  • What qualifications do I need to become an Emergency Services Coordinator in Minnesota?
    Typically, you need a bachelor’s degree in emergency management, public safety, or a related field. Experience in emergency services, law enforcement, or public administration can also be beneficial. Additionally, certifications such as the Emergency Manager Certification from the International Association of Emergency Managers (IAEM) can enhance your qualifications.

  • Is prior experience in emergency services necessary?
    While not always required, prior experience in emergency services, public safety, or related fields is highly advantageous. It provides practical knowledge and skills that are critical to the role.

  • What skills are essential for an Emergency Services Coordinator?
    Key skills include strong leadership, decision-making, communication, and problem-solving abilities. You should also be adept in project management, risk assessment, and understanding of local, state, and federal emergency response policies.

  • What is the typical work environment for an Emergency Services Coordinator?
    You can expect to work in an office setting for administrative tasks, as well as on-site during emergencies or events. The role may require you to be on call and respond to emergencies at any time, including evenings and weekends.

  • Are there job growth opportunities in this field in Minnesota?
    Yes, as communities continue to prioritize disaster preparedness and response, the demand for Emergency Services Coordinators is expected to grow. Opportunities may arise in various settings such as government agencies, non-profit organizations, and hospitals.

  • What is the average salary for an Emergency Services Coordinator in Minnesota?
    Salaries can vary based on experience, location, and specific employer. However, the average salary for this position in Minnesota generally ranges from $60,000 to $80,000 per year.

  • What additional training or certification can benefit my career?
    Beyond a degree, pursuing certifications such as the Certified Emergency Manager (CEM) or completing specialized training programs in areas like hazardous materials response, incident command, and crisis communication can improve your employability.

  • Can I work part-time as an Emergency Services Coordinator?
    Most positions in this field are full-time and may require on-call responsibilities. However, some organizations may offer part-time roles or consulting opportunities, mainly in educational or training capacities.

  • What are the challenges faced by Emergency Services Coordinators?
    Common challenges include managing limited resources, coordinating multiple agencies during emergencies, and maintaining community engagement for preparedness initiatives. Adapting to rapidly changing situations and public expectations can also be demanding.

  • How can I stay updated on best practices in emergency management?
    Joining professional organizations, attending workshops, and participating in networking opportunities are excellent ways to stay informed. Subscribing to relevant journals and following updates from organizations such as FEMA can also help you keep up with industry trends.