Custodial Operations Coordinator in New York Career Overview

As a Custodial Operations Coordinator, you play a vital role in maintaining clean, safe, and welcoming environments across various facilities such as schools, hospitals, and corporate offices. Your responsibilities extend beyond basic cleaning; they encompass the overall management of custodial services.

Key aspects of your role include:

  • Team Management: You oversee a team of custodial staff, ensuring that cleaning tasks are carried out efficiently and to the highest standards. Your leadership is essential in fostering a collaborative work environment.

  • Scheduling and Operations: You coordinate work schedules, ensuring that all areas are covered and that operational needs are met. This involves strategic planning to manage staffing during peak times and addressing special cleaning requests.

  • Quality Control: Maintaining high cleanliness standards is a key priority. You conduct regular inspections and evaluations, implementing corrective measures when necessary to uphold the quality of work performed by your team.

  • Budget Management: You handle budgeting responsibilities, including procurement of cleaning supplies and equipment. Ensuring cost-effective solutions while maintaining quality is an important aspect of your role.

  • Health and Safety Compliance: You ensure that all custodial activities comply with health and safety regulations. This involves training staff on safe cleaning procedures and maintaining compliance with industry standards.

  • Communication: Acting as a liaison between custodial staff, management, and other departments is crucial. You facilitate effective communication to address any concerns regarding cleanliness and maintenance.

Your role as a Custodial Operations Coordinator is significant in establishing a productive and pleasant atmosphere for all facility users, reinforcing the importance of cleanliness and safety in everyday operations. Your contributions directly impact the operational efficiency of the organization and the well-being of its occupants.

Custodial Operations Coordinator Salary in New York

Annual Median: $56,060
Hourly Median: $26.95

Data sourced from Career One Stop, provided by the BLS Occupational Employment and Wage Statistics wage estimates.

Required Education To Become a Custodial Operations Coordinator in New York

To become a Custodial Operations Coordinator, you will typically need to obtain specific educational qualifications and undergo relevant training. The following degree programs can prepare you for this role:

  • Building Property Maintenance: This program covers the essentials of maintaining and managing building systems, including plumbing, electrical systems, and HVAC. You'll gain a comprehensive understanding of facility upkeep and best practices.

  • Facilities Planning and Management: This degree focuses on the strategic management and planning of facilities. It includes coursework on space utilization, planning, and optimizing facility operations to ensure efficiency and effectiveness in custodial services.

  • Occupational Safety and Health Technology: This program emphasizes the importance of safety protocols and regulations within custodial operations. You'll learn about safety management systems, compliance with safety standards, and hazard recognition.

  • Industrial Mechanics and Maintenance Technology: This degree trains you in the technical aspects of maintaining industrial machinery and systems. It equips you with knowledge on troubleshooting, repair, and maintenance processes that are essential for custodial operations.

  • Custodial Operations Coordinator: Some institutions offer specialized programs or certificates in Custodial Operations. These programs provide targeted training in cleaning techniques, team management, and operational oversight specific to custodial work.

In addition to formal education, you may also engage in on-the-job training or internships to gain practical experience and further enhance your qualifications for this role.

Best Schools to become a Custodial Operations Coordinator in New York 2024

Columbia Southern University

Orange Beach, AL

In-State Tuition:$5,880
Out-of-State Tuition:$5,880
Admission Rate:N/A
Graduation Rate:33%
Total Enrollment:15,948

Gadsden State Community College

Gadsden, AL

In-State Tuition:$4,000
Out-of-State Tuition:$8,000
Admission Rate:N/A
Graduation Rate:25%
Total Enrollment:4,352

Georgia Northwestern Technical College

Rome, GA

In-State Tuition:$2,400
Out-of-State Tuition:$4,800
Admission Rate:N/A
Graduation Rate:49%
Total Enrollment:6,141

Elizabethtown Community and Technical College

Elizabethtown, KY

In-State Tuition:$4,368
Out-of-State Tuition:$15,288
Admission Rate:N/A
Graduation Rate:42%
Total Enrollment:5,648

Bluegrass Community and Technical College

Lexington, KY

In-State Tuition:$4,368
Out-of-State Tuition:$15,288
Admission Rate:N/A
Graduation Rate:35%
Total Enrollment:10,318

Owensboro Community and Technical College

Owensboro, KY

In-State Tuition:$4,368
Out-of-State Tuition:$15,288
Admission Rate:N/A
Graduation Rate:47%
Total Enrollment:4,621
Custodial Operations Coordinator Job Description:
  • Directly supervise and coordinate work activities of cleaning personnel in hotels, hospitals, offices, and other establishments.

Custodial Operations Coordinator Required Skills and Competencies in New York

  • Leadership Abilities: You should be able to inspire and guide your team, ensuring that everyone understands their roles and responsibilities while fostering a collaborative environment.

  • Organizational Skills: Prioritizing tasks effectively is essential for managing multiple projects and ensuring that all custodial operations run smoothly and efficiently.

  • Communication Skills: Strong verbal and written communication skills help you convey instructions clearly, provide feedback to staff, and interact with other departments and stakeholders effectively.

  • Problem-Solving Skills: You need to analyze situations quickly and develop effective solutions, particularly when dealing with custodial challenges or staffing issues.

  • Attention to Detail: Being detail-oriented allows you to maintain high cleaning standards, develop thorough reports, and ensure compliance with regulations and safety standards.

  • Technical Proficiency: Familiarity with custodial management software and maintenance equipment enhances your ability to streamline operations and increase productivity.

  • Customer Service Orientation: A focus on customer service ensures that you address the needs and concerns of building occupants, leading to improved satisfaction with custodial services.

  • Knowledge of Cleaning Procedures: Understanding various cleaning methods, chemicals, and equipment is vital for training staff and implementing best practices.

  • Safety Awareness: Being knowledgeable about safety policies and procedures helps you create a safe working environment for your team and minimize risks associated with custodial work.

  • Time Management: Efficiently allocating time and resources ensures that all tasks are completed on schedule, contributing to operational excellence.

Job Duties for Custodial Operations Coordinators

  • Advise managers, desk clerks, or admitting personnel of rooms ready for occupancy.

  • Select the most suitable cleaning materials for different types of linens, furniture, flooring, and surfaces.

  • Supervise in-house services, such as laundries, maintenance and repair, dry cleaning, or valet services.

Technologies and Skills Used by Custodial Operations Coordinators

Data base user interface and query software

  • Facility use software
  • Microsoft Access

Electronic mail software

  • Email software
  • Microsoft Outlook

Presentation software

  • Microsoft PowerPoint

Basic Skills

  • Keeping track of how well people and/or groups are doing in order to make improvements
  • Talking to others

Problem Solving

  • Noticing a problem and figuring out the best way to solve it

Social

  • Changing what is done based on other people's actions
  • Looking for ways to help people

Job Market and Opportunities for Custodial Operations Coordinator in New York

The job market for Custodial Operations Coordinators in New York is currently stable, with an ongoing demand driven by several factors. Understanding this dynamic can help you navigate potential opportunities effectively.

  • Demand for Custodial Operations Coordinators: With an increasing emphasis on maintaining cleanliness and hygiene standards in various environments, the demand for custodial management professionals is on the rise. Organizations across sectors—including education, healthcare, corporate offices, and public facilities—are prioritizing cleanliness, creating a substantial need for skilled custodial operations coordinators.

  • Growth Potential: The growth potential in this field is notable. As organizations adopt more rigorous cleaning protocols, particularly in light of heightened health concerns, there is a corresponding rise in leadership roles within custodial services. The continuous evolution of facility maintenance technologies and methodologies further enhances the prospects for career advancement and increased responsibility in custodial operations.

  • Geographical Hotspots: New York City serves as a major hub for custodial operations. Areas with high concentrations of commercial buildings, educational institutions, and healthcare facilities—such as Manhattan, Brooklyn, and Queens—exhibit significant demand for custodial operations coordinators. Additionally, suburban areas closer to the city, like Westchester and Long Island, are also seeing growth in custodial services, as businesses expand and facilities require more comprehensive maintenance management.

  • Industries Hiring: The sectors actively seeking custodial operations coordinators include:

    • Education (schools, universities)
    • Healthcare (hospitals, clinics, elder care facilities)
    • Corporate (offices, coworking spaces)
    • Hospitality (hotels, event venues)
    • Government (municipal buildings, public parks)
  • Networking Opportunities: Engaging with industry associations and attending local job fairs can enhance your visibility in the job market. Participating in professional organizations focused on facility management may open additional doors, connecting you with potential employers eager to find qualified custodial operations coordinators.

Staying informed about industry trends and developments will be beneficial as you explore opportunities in New York's competitive custodial operations market.

Additional Resources To Help You Become a Custodial Operations Coordinator in New York

  • International Facility Management Association (IFMA)
    The IFMA offers extensive resources, training programs, and certifications related to facility management, including custodial operations.
    Website: www.ifma.org

  • Building Service Contractors Association International (BSCAI)
    BSCAI provides industry insights, educational resources, and a network of professionals in custodial and cleaning services.
    Website: www.bscai.org

  • Cleaning Association
    This association focuses on promoting best practices in the cleaning industry, offering training, resources, and industry news.
    Website: www.cleaningassociation.org

  • Occupational Safety and Health Administration (OSHA)
    OSHA provides guidelines and safety standards critical for custodial operations. Their resources can help ensure compliance with safety regulations.
    Website: www.osha.gov

  • National Institute for Occupational Safety and Health (NIOSH)
    NIOSH offers research and information on workplace safety, which is relevant for custodial operations, highlighting issues like chemical exposure and ergonomic practices.
    Website: www.cdc.gov/niosh

  • American Society for Quality (ASQ)
    ASQ provides resources on quality management and continuous improvement, vital for maintaining standards in custodial operations.
    Website: www.asq.org

  • Facility Management Journal
    This publication covers trends, research, and practices relevant to facility management that can enhance your knowledge as a Custodial Operations Coordinator.
    Website: www.ifma.org/knowledge/facility-management-journal

  • New York State Department of Health
    This state department offers information on health regulations and standards, which are important for custodial operations in public facilities.
    Website: www.health.ny.gov

  • Facility Cleaning Decisions
    This magazine focuses on the cleaning industry, providing articles, reviews, and best practices for facility management and custodial work.
    Website: www.facilitycleaningdecisions.com

  • Sanitation Training and Certification Programs
    Look for local community colleges or vocational schools in New York that offer courses on sanitation and environmental services. These programs can enhance your knowledge and skills in custodial operations. Doing a search for programs in your area may yield useful results.

  • LinkedIn Learning
    Offers online courses related to custodial operations, facility management, and related soft skills that can help you develop your professional capabilities.
    Website: www.linkedin.com/learning

These resources can equip you with essential knowledge and connections to enhance your career as a Custodial Operations Coordinator in New York.

Frequently Asked Questions (FAQs) About Custodial Operations Coordinator in New York

  • What are the primary responsibilities of a Custodial Operations Coordinator?
    As a Custodial Operations Coordinator, you are responsible for overseeing the cleaning and maintenance of facilities. This includes managing custodial staff, developing cleaning schedules, ensuring compliance with safety regulations, and monitoring the quality of cleaning services.

  • What qualifications do I need to become a Custodial Operations Coordinator?
    Typically, employers require a high school diploma or equivalent, with many preferring an associate's degree in a related field. Experience in custodial operations and management skills are also crucial. Certifications in cleaning and environmental management may enhance your qualifications.

  • Is prior experience in custodial work necessary?
    Yes, prior experience in custodial work is often necessary. Having hands-on experience provides you with practical knowledge and understanding of the challenges and best practices in the industry.

  • What skills are essential for this role?
    Key skills include strong leadership and management abilities, effective communication, problem-solving skills, attention to detail, and a solid understanding of cleaning chemicals and procedures. Organizational skills are also important for scheduling and workflow management.

  • What does a typical salary look like for a Custodial Operations Coordinator in New York?
    Salaries for Custodial Operations Coordinators in New York can vary based on experience, employer, and location. On average, you can expect to earn between $50,000 and $75,000 annually. Benefits may also be included, depending on the employer.

  • What are the career advancement opportunities available?
    You can advance to higher supervisory roles, such as Facilities Manager or Building Operations Manager. With further education or specialized training, you may also pursue positions in facility management or operations management.

  • What kind of work environment can I expect?
    You will typically work in a variety of settings, including schools, hospitals, office buildings, and other commercial facilities. The role may include both office work for planning and coordination, as well as on-site management of custodial staff.

  • Are there any specific certifications that can enhance my qualifications?
    Yes, certifications such as the Certified Custodial Supervisor (CCS) or certifications from organizations like the International Sanitary Supply Association (ISSA) can enhance your credentials and marketability in the field.

  • How important is knowledge of safety regulations in this field?
    Knowledge of safety regulations is very important. You must ensure that your custodial staff follows proper safety protocols when handling chemicals and operating equipment. This knowledge helps to maintain a safe work environment and reduce liability.

  • What are the challenges faced in this role?
    Common challenges include managing staff schedules, ensuring high cleaning standards are met, working with limited budgets, and addressing any issues that arise with custodial supplies or equipment. Adaptability and problem-solving are essential to overcoming these challenges.