Workplace Dispute Mediator Overview

Required Education and Training To Become a Workplace Dispute Mediator

Best Schools to become a Workplace Dispute Mediator in U.S. 2024

Pepperdine University

Malibu, CA

In-State Tuition:$62,390
Out-of-State Tuition:$62,390
Admission Rate:49%
Graduation Rate:84%
Total Enrollment:10,030

CUNY John Jay College of Criminal Justice

New York, NY

In-State Tuition:$6,930
Out-of-State Tuition:$14,880
Admission Rate:51%
Graduation Rate:54%
Total Enrollment:13,921

University of Southern California

Los Angeles, CA

In-State Tuition:$63,468
Out-of-State Tuition:$63,468
Admission Rate:12%
Graduation Rate:92%
Total Enrollment:48,945

Boise State University

Boise, ID

In-State Tuition:$5,532
Out-of-State Tuition:$22,869
Admission Rate:84%
Graduation Rate:60%
Total Enrollment:26,115

Syracuse University

Syracuse, NY

In-State Tuition:$58,440
Out-of-State Tuition:$58,440
Admission Rate:52%
Graduation Rate:83%
Total Enrollment:22,698

Nova Southeastern University

Fort Lauderdale, FL

In-State Tuition:$34,500
Out-of-State Tuition:$34,500
Admission Rate:76%
Graduation Rate:62%
Total Enrollment:20,948
Workplace Dispute Mediator Job Description:
  • Resolve disputes between workers and managers, negotiate collective bargaining agreements, or coordinate grievance procedures to handle employee complaints.

Required Skills and Competencies To Become a Workplace Dispute Mediator

Job Duties for Workplace Dispute Mediators

  • Investigate and evaluate union complaints or arguments to determine viability.

  • Negotiate collective bargaining agreements.

  • Propose resolutions for collective bargaining or other labor or contract negotiations.

Technologies and Skills Used by Workplace Dispute Mediators

Human resources software

  • Internet Grievance System IGS
  • Micropact entellitrak Labor Relations Edition

Presentation software

  • Microsoft PowerPoint

Spreadsheet software

  • Microsoft Excel

Basic Skills

  • Listening to others, not interrupting, and asking good questions
  • Talking to others

Problem Solving

  • Noticing a problem and figuring out the best way to solve it

Social

  • Bringing people together to solve differences
  • Talking people into changing their minds or their behavior

Current Job Market and Opportunites for a Workplace Dispute Mediator

Additional Resources To Help You Become a Workplace Dispute Mediator

FAQs About Becoming a Workplace Dispute Mediator