Reception Desk Operator Overview
Required Education and Training To Become a Reception Desk Operator
Best Schools to become a Reception Desk Operator in U.S. 2024
Central Louisiana Technical Community College
In-State Tuition:$3,335
Out-of-State Tuition:$3,335
Admission Rate:N/A
Graduation Rate:70%
Total Enrollment:1,226
SOWELA Technical Community College
In-State Tuition:$3,335
Out-of-State Tuition:$3,335
Admission Rate:N/A
Graduation Rate:40%
Total Enrollment:3,268
Coastline Community College
In-State Tuition:$1,104
Out-of-State Tuition:$8,664
Admission Rate:N/A
Graduation Rate:23%
Total Enrollment:8,077
Valencia College
In-State Tuition:$1,984
Out-of-State Tuition:$7,933
Admission Rate:N/A
Graduation Rate:45%
Total Enrollment:43,370
Gateway Technical College
In-State Tuition:$4,304
Out-of-State Tuition:$6,455
Admission Rate:N/A
Graduation Rate:45%
Total Enrollment:9,881
Merced College
In-State Tuition:$1,104
Out-of-State Tuition:$7,800
Admission Rate:N/A
Graduation Rate:29%
Total Enrollment:10,214
Reception Desk Operator Job Description:
- Operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls.
- May supply information to callers and record messages.
Required Skills and Competencies To Become a Reception Desk Operator
Job Duties for Reception Desk Operators
Answer incoming calls, greeting callers, providing information, transferring calls or taking messages as necessary.
Greet visitors, log them in and out of the facility, assign them security badges, and contact employee escorts.
Operate communication systems, such as telephone, switchboard, intercom, two-way radio, or public address.
Technologies and Skills Used by Reception Desk Operators
Electronic mail software
- IBM Notes
- Microsoft Outlook
Presentation software
- Microsoft PowerPoint
Spreadsheet software
- Microsoft Excel
Basic Skills
- Listening to others, not interrupting, and asking good questions
- Talking to others
Social
- Looking for ways to help people
- Understanding people's reactions