Office Support Services Manager in South Dakota Career Overview

As an Office Support Services Manager, you play a vital role in ensuring the smooth operation of an organization’s administrative functions. Your responsibilities encompass overseeing various office support services, which can include tasks such as:

  • Coordinating office activities and procedures
  • Managing office supplies and inventory
  • Assisting in the implementation of office policies and procedures
  • Supporting administrative staff in daily operations
  • Organizing files and maintaining documentation systems

You act as a liaison between different departments, ensuring effective communication and collaboration. Your position is critical as it directly influences the organization’s productivity and efficiency. By streamlining processes and ensuring that administrative tasks are handled promptly, you help create a productive work environment that supports the overall goals of the organization.

In the context of South Dakota, this role is particularly significant given the diverse range of industries present in the state, from agriculture to healthcare. Organizations rely on well-managed office support services to maintain operational effectiveness and adapt to evolving needs. Your expertise helps to foster a well-organized workplace, which can contribute to employee satisfaction and retention as well as enhance service delivery to clients and customers.

Office Support Services Manager Salary in South Dakota

Annual Median: $99,720
Hourly Median: $47.94

Data sourced from Career One Stop, provided by the BLS Occupational Employment and Wage Statistics wage estimates.

Required Education To Become an Office Support Services Manager in South Dakota

To become an Office Support Services Manager in South Dakota, you will typically need the following educational qualifications:

  • Business Administration and Management: A degree in this field provides a strong foundation in organizational structure, operations, and management principles, which are essential for overseeing office support services.

  • Office Management and Supervision: This degree program is focused specifically on the skills needed to manage office environments effectively, covering topics such as staff supervision, office procedures, and resource management.

  • Business Operations Support and Secretarial Services: This program emphasizes the administrative and operational aspects of running an office, equipping you with the skills needed for support roles that lead to management opportunities.

  • Executive Assistant and Secretary: Pursuing this program can provide highly specialized training in executive-level support and administrative tasks, laying the groundwork for a managerial role in office support services.

Formal education in one of these degree programs can significantly enhance your qualifications and position you for a career as an Office Support Services Manager.

Best Schools to become a Office Support Services Manager in South Dakota 2024

University of Phoenix-Arizona

Phoenix, AZ

In-State Tuition:$9,552
Out-of-State Tuition:$9,552
Admission Rate:N/A
Graduation Rate:18%
Total Enrollment:88,891

Southern New Hampshire University

Manchester, NH

In-State Tuition:$15,000
Out-of-State Tuition:$15,000
Admission Rate:96%
Graduation Rate:41%
Total Enrollment:164,091

Western Governors University

Salt Lake City, UT

In-State Tuition:$7,404
Out-of-State Tuition:$7,404
Admission Rate:N/A
Graduation Rate:49%
Total Enrollment:156,935

Colorado Technical University-Colorado Springs

Colorado Springs, CO

In-State Tuition:$12,036
Out-of-State Tuition:$12,036
Admission Rate:N/A
Graduation Rate:20%
Total Enrollment:24,808

Grand Canyon University

Phoenix, AZ

In-State Tuition:$16,407
Out-of-State Tuition:$16,407
Admission Rate:78%
Graduation Rate:45%
Total Enrollment:101,816

Liberty University

Lynchburg, VA

In-State Tuition:$15,467
Out-of-State Tuition:$15,467
Admission Rate:99%
Graduation Rate:66%
Total Enrollment:96,709
Office Support Services Manager Job Description:
  • Plan, direct, or coordinate one or more administrative services of an organization, such as records and information management, mail distribution, and other office support services.

Office Support Services Manager Required Skills and Competencies in South Dakota

  • Organizational Skills: You need to effectively manage multiple tasks and priorities, ensuring that office operations run smoothly and efficiently.

  • Communication Skills: Strong verbal and written communication skills are essential for conveying information clearly to staff, clients, and vendors.

  • Leadership Skills: As a manager, you must demonstrate the ability to lead and inspire your team, fostering a positive work environment and encouraging professional development.

  • Problem-Solving Skills: You should be adept at identifying issues as they arise and developing practical solutions to resolve them quickly and effectively.

  • Time Management Skills: Prioritizing tasks and managing your time effectively will help you meet deadlines and maintain productivity within the office.

  • Customer Service Orientation: You must be attentive to the needs of internal and external clients, ensuring their issues are addressed promptly and satisfactorily.

  • Attention to Detail: A keen eye for detail is necessary to ensure accuracy in documentation, reporting, and office management processes.

  • Technical Proficiency: Familiarity with office software, such as word processors, spreadsheets, and project management tools, is vital for efficiency in completing tasks.

  • Financial Acumen: Understanding budgeting, invoicing, and basic accounting principles contributes to effective financial management of office resources.

  • Adaptability: Flexibility to adjust to changing environments, processes, or technologies is important for maintaining productivity and effectiveness in your role.

  • Team Collaboration: You should be skilled in working collaboratively with others, understanding group dynamics, and promoting teamwork to achieve common goals.

  • Project Management Skills: The ability to plan, execute, and oversee projects, ensuring they are completed on time and within budget, is essential.

  • Conflict Resolution Skills: You need to effectively manage and resolve conflicts among team members or with clients, maintaining a harmonious workplace.

  • Strategic Thinking: You must possess the capability to think long-term and plan for the future direction of the office support services, aligning them with organizational goals.

Job Duties for Office Support Services Managers

  • Acquire, distribute and store supplies.

  • Prepare and review operational reports and schedules to ensure accuracy and efficiency.

  • Set goals and deadlines for the department.

Technologies and Skills Used by Office Support Services Managers

Data base user interface and query software

  • Microsoft Access
  • Yardi software

Enterprise resource planning ERP software

  • Microsoft Dynamics
  • Oracle PeopleSoft

Word processing software

  • Google Docs
  • Microsoft Word

Basic Skills

  • Listening to others, not interrupting, and asking good questions
  • Reading work related information

Resource Management

  • Managing your time and the time of other people
  • Selecting and managing the best workers for a job

Social

  • Bringing people together to solve differences
  • Changing what is done based on other people's actions

Job Market and Opportunities for Office Support Services Manager in South Dakota

The job market for Office Support Services Managers in South Dakota is characterized by a steady demand and a positive growth outlook. As businesses continue to recognize the importance of effective office management in enhancing operational efficiency and customer satisfaction, opportunities in this field are expanding.

  • Demand: Many sectors, including healthcare, education, financial services, and retail, require skilled Office Support Services Managers to maintain and improve administrative operations. You will find opportunities across various industries, as effective office management is critical in facilitating seamless workflows and supporting team productivity.

  • Growth Potential: The growth potential for Office Support Services Managers remains strong due to ongoing workforce expansion and the increasing complexity of administrative tasks. With businesses adopting new technologies and operational practices, the need for managers who can oversee these changes and ensure staff are equipped to handle evolving responsibilities is essential. Furthermore, professionals in this role may find pathways for advancement into senior management levels, where expertise in office operations and leadership is highly valued.

  • Geographical Hotspots:

    • Sioux Falls: As the largest city in the state, Sioux Falls is a major hub for business and commerce, creating numerous opportunities for Office Support Services Managers. Numerous companies based in the area are in need of efficient office management.

    • Rapid City: Another significant urban area, Rapid City, offers various administrative roles in sectors such as tourism, healthcare, and government, making it a viable location for aspiring managers.

    • Aberdeen and Brookings: These cities also present growth potential for office support roles, particularly due to their educational institutions and healthcare facilities that require adept management of support services.

  • Remote Work Trends: The rise of remote and hybrid work models has diversified the job market, allowing you to explore opportunities beyond traditional office settings. Many organizations are now open to hybrid models where some management functions can be executed remotely, broadening your job search reach across the state and the country.

In summary, the job market for Office Support Services Managers in South Dakota is promising, with robust demand driven by various industries, opportunities for career advancement, and geographical areas that are hubs for employment in office management roles.

Additional Resources To Help You Become an Office Support Services Manager in South Dakota

  • U.S. Bureau of Labor Statistics (BLS) - Office and Administrative Support Occupations
    Gain insights into industry trends, job outlook, salary information, and specific duties for various office support roles. Visit: www.bls.gov/ooh/office-and-administrative-support.htm

  • International Association of Administrative Professionals (IAAP)
    A professional organization that provides training, certification, and resources tailored to administrative support professionals. Explore membership benefits and access resources. Visit: www.iaap-hq.org

  • Office Dynamics International
    Offers training, strategies and updates on the evolving role of office professionals. They provide webinars, workshops, and articles focusing on skills advancement. Visit: www.officedynamics.com

  • National Association of Professional Women (NAPW)
    A networking community that offers professional development resources, networking opportunities, and webinars for women in various professional sectors, including office support. Visit: www.napw.com

  • LinkedIn Learning
    Provides on-demand courses covering skills relevant to office support management, including project management, leadership, and administrative skills. Visit: www.linkedin.com/learning

  • Administrative Support Essentials (Book by various authors)
    A resourceful guide encompassing crucial skills and best practices necessary for succeeding in an administrative role. Available on platforms like Amazon or your local library.

  • American Management Association (AMA)
    Offers workshops, seminars, and resources focused on management skills, which are essential for office support services management. Visit: www.amanet.org

  • State of South Dakota Department of Labor and Regulation
    Provides localized information about job resources, workforce statistics, and training programs relevant to South Dakota residents. Visit: dol.sd.gov

These resources will help you deepen your understanding of the office support services management career path and assist in professional development.

Frequently Asked Questions (FAQs) About Office Support Services Manager in South Dakota

  • What are the primary responsibilities of an Office Support Services Manager?
    An Office Support Services Manager oversees daily administrative operations, coordinates office activities, manages staff, ensures efficient workflow, and implements office policies and procedures. They may also handle budgeting, scheduling, and vendor relations.

  • What skills are essential for success in this role?
    Key skills include strong organizational capabilities, effective communication, leadership, problem-solving, and proficiency in office software. Being adaptable and detail-oriented is equally important for managing various tasks efficiently.

  • What qualifications are typically required for this position?
    Most employers prefer candidates with a bachelor’s degree in business administration, office management, or a related field. Relevant work experience in an administrative role can also be highly beneficial.

  • What is the job outlook for Office Support Services Managers in South Dakota?
    The demand for office support professionals tends to remain stable, with opportunities expected to grow slightly as businesses continue to evolve and require administrative oversight.

  • What industries commonly employ Office Support Services Managers?
    Office Support Services Managers can find employment in diverse sectors, including healthcare, education, finance, government, and private corporations, as nearly every industry requires administrative oversight.

  • Are there opportunities for advancement in this career?
    Yes, with experience, you may advance to higher managerial positions, such as Director of Administration or Operations Manager, depending on the organization and your career aspirations.

  • What is the typical salary range for Office Support Services Managers in South Dakota?
    Salaries can vary based on experience, industry, and location, but typically range from $45,000 to $75,000 per year.

  • What certifications can enhance my qualifications for this role?
    Certifications such as Certified Administrative Professional (CAP) or Project Management Professional (PMP) can enhance your qualifications and demonstrate your commitment to continuing education in the field.

  • What are common challenges faced by Office Support Services Managers?
    Typical challenges include managing competing priorities, adapting to changing technology, addressing staff conflicts, and ensuring compliance with regulations while maintaining office productivity.

  • How can I improve my candidacy for an Office Support Services Manager position?
    Gaining relevant experience, pursuing further education or certifications, developing strong leadership abilities, and networking within your industry can significantly improve your candidacy for this role.