Office Support Services Manager in Florida Career Overview

As an Office Support Services Manager, you play a vital role in the efficiency and functionality of an organization. Your responsibilities typically encompass overseeing administrative support operations to ensure that office procedures run smoothly and effectively. Here are key aspects of the job role:

  • Operational Management: You manage day-to-day administrative activities, which may include scheduling, correspondence, and office maintenance. Your leadership helps maintain an organized and productive work environment.

  • Team Leadership: You supervise and coordinate the work of administrative staff, providing guidance and support to enhance their performance and efficiency. Your ability to foster teamwork is essential for collective success.

  • Process Improvement: Regular evaluation of office procedures is a fundamental part of your role. You identify areas for improvement, implement new technologies or processes, and promote best practices that enhance productivity.

  • Communication Hub: Acting as a communication bridge within the organization, you facilitate information flow between departments. Clear and effective communication is crucial for collaboration and achieving organizational goals.

  • Resource Allocation: You oversee the allocation of office resources and supplies, ensuring that the necessary tools are available for staff to perform their tasks effectively. This includes managing budgets and negotiating with vendors.

  • Compliance and Policy Adherence: You ensure that the office operates in compliance with company policies and regulations. Maintaining high standards for office operations minimizes risks and enhances workplace integrity.

In this role, you contribute significantly to the overall effectiveness of an organization. Your efforts help create an environment that supports employees in achieving their objectives, ultimately driving the success of the business.

Office Support Services Manager Salary in Florida

Annual Median: $94,870
Hourly Median: $45.61

Data sourced from Career One Stop, provided by the BLS Occupational Employment and Wage Statistics wage estimates.

Required Education To Become an Office Support Services Manager in Florida

To become an Office Support Services Manager in Florida, you typically need to have specific educational qualifications and training. Here are the relevant degree programs:

  • Business Administration and Management: A degree in this field provides a strong foundation in organizational operations, management principles, and business practices. This education helps you understand the overall business environment in which office support services operate.

  • Office Management and Supervision: This specialized program focuses on the skills necessary for managing office environments. It includes training in office procedures, information management, and team supervision, which are critical for effective office management.

  • Business Operations Support and Secretarial Services: This degree emphasizes the administrative functions that support business operations. It covers essential protocols for managing correspondence, scheduling, and administrative tasks that are vital for an Office Support Services Manager.

  • Executive Assistant and Secretary: These programs are designed to equip you with the skills needed for high-level administrative support. You will learn advanced office management techniques, communication strategies, and organizational skills essential for success in this role.

Consider enrolling in one of these degree programs to build the educational foundation necessary for a career as an Office Support Services Manager.

Best Schools to become a Office Support Services Manager in Florida 2024

University of Phoenix-Arizona

Phoenix, AZ

In-State Tuition:$9,552
Out-of-State Tuition:$9,552
Admission Rate:N/A
Graduation Rate:18%
Total Enrollment:88,891

Southern New Hampshire University

Manchester, NH

In-State Tuition:$15,000
Out-of-State Tuition:$15,000
Admission Rate:96%
Graduation Rate:41%
Total Enrollment:164,091

Western Governors University

Salt Lake City, UT

In-State Tuition:$7,404
Out-of-State Tuition:$7,404
Admission Rate:N/A
Graduation Rate:49%
Total Enrollment:156,935

Colorado Technical University-Colorado Springs

Colorado Springs, CO

In-State Tuition:$12,036
Out-of-State Tuition:$12,036
Admission Rate:N/A
Graduation Rate:20%
Total Enrollment:24,808

Grand Canyon University

Phoenix, AZ

In-State Tuition:$16,407
Out-of-State Tuition:$16,407
Admission Rate:78%
Graduation Rate:45%
Total Enrollment:101,816

Liberty University

Lynchburg, VA

In-State Tuition:$15,467
Out-of-State Tuition:$15,467
Admission Rate:99%
Graduation Rate:66%
Total Enrollment:96,709
Office Support Services Manager Job Description:
  • Plan, direct, or coordinate one or more administrative services of an organization, such as records and information management, mail distribution, and other office support services.

Office Support Services Manager Required Skills and Competencies in Florida

  • Organizational Skills: You must be adept at managing multiple tasks and priorities simultaneously, ensuring that office operations run smoothly and efficiently.

  • Communication Skills: Strong verbal and written communication skills are essential for interacting with team members, executives, and clients. You need to convey information clearly and effectively.

  • Team Leadership: Your ability to lead and motivate a team is critical. You should foster a collaborative environment, guiding staff to achieve departmental goals.

  • Problem-Solving Abilities: You will often face challenges that require immediate attention. Being resourceful and able to devise practical solutions is imperative in this role.

  • Proficient in Technology: Familiarity with office management software, project management tools, and standard productivity applications is necessary to streamline operations and enhance efficiency.

  • Attention to Detail: Precision is key in office administration. You should be able to spot inconsistencies and ensure that all tasks are executed accurately.

  • Time Management: Balancing various responsibilities while meeting deadlines is essential. Effective prioritization helps you manage your workday efficiently.

  • Financial Acumen: Understanding budget management, expense tracking, and basic accounting principles is important for overseeing office finances and resource allocation.

  • Interpersonal Skills: You should maintain positive relationships with a diverse range of individuals. Building rapport helps in fostering teamwork and collaboration.

  • Adaptability: The ability to adjust to changing priorities and new challenges is vital. You should embrace flexibility in your approach to office management.

  • Conflict Resolution: Being equipped to handle conflicts or disagreements within your team ensures a harmonious work environment and helps maintain productivity.

  • Customer Service Orientation: A keen focus on providing excellent service to both internal and external stakeholders enhances the overall functioning of the office.

  • Project Management Skills: Experience in planning, executing, and closing projects is beneficial. You should be capable of overseeing project workflows and ensuring timely completion.

  • Knowledge of Compliance Regulations: Familiarity with relevant laws and regulations governing office administration ensures that your practices align with legal standards.

Job Duties for Office Support Services Managers

  • Acquire, distribute and store supplies.

  • Prepare and review operational reports and schedules to ensure accuracy and efficiency.

  • Set goals and deadlines for the department.

Technologies and Skills Used by Office Support Services Managers

Data base user interface and query software

  • Microsoft Access
  • Yardi software

Enterprise resource planning ERP software

  • Microsoft Dynamics
  • Oracle PeopleSoft

Word processing software

  • Google Docs
  • Microsoft Word

Basic Skills

  • Listening to others, not interrupting, and asking good questions
  • Reading work related information

Resource Management

  • Managing your time and the time of other people
  • Selecting and managing the best workers for a job

Social

  • Bringing people together to solve differences
  • Changing what is done based on other people's actions

Job Market and Opportunities for Office Support Services Manager in Florida

The current job market for Office Support Services Managers in Florida exhibits a positive outlook, characterized by a steady demand and opportunities across various sectors. Here are some key insights:

  • Growth Potential: The role of Office Support Services Manager is expected to see continued growth, driven by the increasing need for efficient office management amidst evolving business environments. This growth is fueled by a shift towards more organized workflows and the integration of technology in administrative processes.

  • Increased Demand: Businesses across different industries are recognizing the importance of effective office support. As a result, there is heightened demand for managers who can oversee administrative staff, streamline operations, and enhance workplace productivity. Sectors such as healthcare, finance, and technology are particularly in need of skilled office managers.

  • Geographical Hotspots:

    • Miami-Dade County: As a major metropolitan area, Miami is home to a diverse array of industries that require skilled office management. The hospitality, finance, and tech sectors are particularly strong, creating numerous opportunities.
    • Orlando: Known for its tourism and entertainment industries, Orlando offers positions in hotels, attractions, and corporate offices. The ongoing expansion of these sectors contributes to high demand for office support services.
    • Tampa Bay Area: This region benefits from a growing economy, attracting businesses in finance, healthcare, and information technology. The Tampa Bay Area is becoming a hotspot for office management professionals due to its diverse business landscape.
    • Jacksonville: As a key economic center in Northeast Florida, Jacksonville has a booming job market in logistics, healthcare, and financial services, all of which require efficient office management and support services.
  • Industry Trends: There is an increasing emphasis on remote and hybrid work environments, prompting businesses to prioritize flexible office arrangements. This trend encourages the need for adept managers who can coordinate office operations both in traditional settings and from remote locations.

By keeping an eye on these factors, you can better position yourself in the evolving job market for Office Support Services Managers in Florida.

Additional Resources To Help You Become an Office Support Services Manager in Florida

  • U.S. Bureau of Labor Statistics (BLS)
    Visit the BLS website for official statistics and information on the employment outlook, salary expectations, and job duties for office support services managers.
    Bureau of Labor Statistics

  • International Association of Administrative Professionals (IAAP)
    This organization offers resources, educational opportunities, and networking events for administrative professionals. Membership can provide access to certification programs beneficial for career advancement.
    IAAP

  • American Society of Administrative Professionals (ASAP)
    ASAP provides learning resources and professional development opportunities specifically targeted at administrative professionals looking to excel in their careers.
    ASAP

  • National Association of Professional Organizers (NAPO)
    As an office support services manager, understanding organization principles can enhance your skills. NAPO offers resources and tools dedicated to professional organizers and office efficiency practitioners.
    NAPO

  • LinkedIn Learning
    Invest in your professional development through online courses focused on office management skills, leadership, and productivity improvement. Utilize the platform's extensive library of video tutorials and courses.
    LinkedIn Learning

  • Society for Human Resource Management (SHRM)
    For those interested in the HR aspects of office management, SHRM offers guidelines, tools, and professional certifications that may strengthen your qualifications in managing office staff.
    SHRM

  • American Management Association (AMA)
    The AMA provides training programs, webinars, and articles on various aspects of management, including best practices for office support services managers.
    AMA

  • Florida Department of Economic Opportunity (DEO)
    Access local labor market information and specific resources for job seekers and employers in Florida, which can be beneficial for networking and job searching.
    Florida DEO

  • Project Management Institute (PMI)
    For office managers involved in project management, PMI offers certifications and resources related to project management best practices that can enhance your effectiveness.
    PMI

  • Coursera
    Enroll in courses related to office management, organizational behavior, and effective communication to broaden your skills and knowledge base. Many courses are created or endorsed by top universities and industry leaders.
    Coursera

  • Books and E-books
    Consider reading industry-specific books such as "The Effective Executive" by Peter Drucker and "Office Management: A Modern Approach" by Robert A. S. Hall for deeper insights into management strategies. These titles can often be found on platforms like Amazon or at local libraries.

Utilize these resources to enhance your knowledge and network within the Office Support Services Manager profession.

Frequently Asked Questions (FAQs) About Office Support Services Manager in Florida

  • What does an Office Support Services Manager do?
    An Office Support Services Manager is responsible for overseeing administrative support functions within an organization. This role typically involves managing office staff, coordinating office operations, ensuring efficient workflows, maintaining budgets, and implementing policies that enhance productivity.

  • What qualifications are required to become an Office Support Services Manager?
    Generally, a bachelor's degree in business administration, management, or a related field is preferred. Relevant experience in office administration or management is also essential. Certifications in project management or office management can be advantageous.

  • What skills are important for an Office Support Services Manager?
    Key skills include strong organizational abilities, excellent communication, leadership and team management, problem-solving capabilities, proficiency in office software, and an understanding of financial management. Attention to detail and the ability to prioritize tasks are also critical.

  • What is the typical salary range for an Office Support Services Manager in Florida?
    Salaries vary based on location, industry, and experience, but as of 2023, the average salary for an Office Support Services Manager in Florida typically falls between $50,000 and $75,000 per year.

  • What career advancement opportunities exist for Office Support Services Managers?
    With experience, you may advance to higher management positions, such as Operations Manager or Director of Administration. Additionally, pursuing further education or certifications can open doors to specialized roles in corporate management or organizational development.

  • What are the job prospects for Office Support Services Managers in Florida?
    Job prospects are generally positive, as office support roles are critical to the operations of many businesses. The demand may vary depending on industry trends, but there is a consistent need for skilled managers to improve office efficiency and support services.

  • Where can I find job openings for Office Support Services Manager positions?
    Job openings can be found on various platforms, including online job boards like Indeed, LinkedIn, and Glassdoor. Networking within professional organizations, attending job fairs, and utilizing recruitment agencies can also help you discover opportunities.

  • What are some challenges faced by Office Support Services Managers?
    Common challenges include managing diverse teams, adapting to changes in technology, handling tight deadlines, navigating budget constraints, and ensuring effective communication among departments. Developing strong interpersonal skills can help mitigate these challenges.

  • Is work experience in other administrative roles helpful for becoming an Office Support Services Manager?
    Yes, experience in administrative roles such as administrative assistant, office coordinator, or executive assistant is beneficial. Such positions provide valuable insights into office operations and help develop the necessary skills for management roles.

  • Are there specific industries that hire Office Support Services Managers more frequently?
    Office Support Services Managers are needed across various industries, including healthcare, finance, education, legal, and technology sectors. Each industry may have specific requirements and expectations for the role.