Office Support Services Manager in New Jersey Career Overview

As an Office Support Services Manager, you will find yourself in a pivotal administrative role that ensures the seamless operation of office functions and support services. Your responsibilities encompass a variety of critical tasks that contribute to the efficiency and productivity of an organization.

  • You oversee daily administrative activities and manage staff responsible for office support functions. This includes roles in reception, clerical tasks, document management, and customer service.

  • Your strategic input aids in the development and implementation of office procedures, thereby enhancing workflow and fostering a productive atmosphere within the team.

  • You play a significant part in resource allocation, ensuring that materials and services are available when needed. This involves liaising with vendors and suppliers to secure necessary office resources.

  • By maintaining a well-organized office environment, you support your colleagues and enhance their ability to perform their tasks effectively. Your attention to detail helps prevent disruptions and maintains high morale among staff.

  • In this role, you are often tasked with evaluating office support processes for improvement opportunities. Your insights can lead to greater efficiency and reduced operational costs.

  • The importance of your role extends beyond the internal workings of the company; you act as a liaison between departments and management, facilitating communication and coordination that align with organizational goals.

  • An effective Office Support Services Manager is key to creating a conducive work environment that promotes productivity, teamwork, and success for the organization as a whole.

Office Support Services Manager Salary in New Jersey

Annual Median: $131,860
Hourly Median: $63.39

Data sourced from Career One Stop, provided by the BLS Occupational Employment and Wage Statistics wage estimates.

Required Education To Become an Office Support Services Manager in New Jersey

To become an Office Support Services Manager in New Jersey, you will typically need to pursue specific educational qualifications and training programs. The following degree programs can provide you with the foundational knowledge and skills necessary for this role:

  • Business Administration and Management
    A degree in Business Administration and Management often covers essential topics such as organizational behavior, project management, and strategic planning. This program equips you with the skills to manage office resources effectively and to understand the broader business context in which office support services operate.

  • Office Management and Supervision
    This program focuses specifically on the skills required to manage office operations and supervise staff. With courses in office procedures, resource management, and team dynamics, it prepares you for the day-to-day challenges of overseeing office environments.

  • Business Operations Support and Secretarial Services
    A degree in this area emphasizes the administrative and operational support functions within a business. It encompasses topics such as document preparation, data management, and communication skills, all of which are vital for coordinating office functions.

  • Executive Assistant and Secretary
    This program focuses on developing advanced administrative skills tailored for high-level executive support. Training often includes project management, communication proficiency, and confidentiality practices, which are essential for managing office support services effectively.

In addition to completing one of these degree programs, consider seeking internships or practical experience related to office management to further enhance your qualifications.

Best Schools to become a Office Support Services Manager in New Jersey 2024

University of Phoenix-Arizona

Phoenix, AZ

In-State Tuition:$9,552
Out-of-State Tuition:$9,552
Admission Rate:N/A
Graduation Rate:18%
Total Enrollment:88,891

Southern New Hampshire University

Manchester, NH

In-State Tuition:$15,000
Out-of-State Tuition:$15,000
Admission Rate:96%
Graduation Rate:41%
Total Enrollment:164,091

Western Governors University

Salt Lake City, UT

In-State Tuition:$7,404
Out-of-State Tuition:$7,404
Admission Rate:N/A
Graduation Rate:49%
Total Enrollment:156,935

Colorado Technical University-Colorado Springs

Colorado Springs, CO

In-State Tuition:$12,036
Out-of-State Tuition:$12,036
Admission Rate:N/A
Graduation Rate:20%
Total Enrollment:24,808

Grand Canyon University

Phoenix, AZ

In-State Tuition:$16,407
Out-of-State Tuition:$16,407
Admission Rate:78%
Graduation Rate:45%
Total Enrollment:101,816

Liberty University

Lynchburg, VA

In-State Tuition:$15,467
Out-of-State Tuition:$15,467
Admission Rate:99%
Graduation Rate:66%
Total Enrollment:96,709
Office Support Services Manager Job Description:
  • Plan, direct, or coordinate one or more administrative services of an organization, such as records and information management, mail distribution, and other office support services.

Office Support Services Manager Required Skills and Competencies in New Jersey

  • Strong organizational abilities to manage multiple tasks, prioritize responsibilities, and maintain order in a fast-paced office environment.

  • Excellent communication skills, both verbal and written, to interact effectively with staff, management, and external stakeholders.

  • Proficient in various office software applications, including word processing, spreadsheets, and presentation software, as well as familiarity with office management systems.

  • Attention to detail to ensure accuracy in documentation, data entry, and financial reporting.

  • Leadership skills to motivate, guide, and support office staff, fostering a collaborative and productive work atmosphere.

  • Problem-solving abilities to address challenges or conflicts that may arise within the office, developing effective solutions quickly.

  • Time management skills to meet deadlines and manage workload efficiently, ensuring that office operations run smoothly.

  • Adaptability to change, allowing you to effectively respond to new technologies, processes, or changes in workplace dynamics.

  • Customer service orientation to assist colleagues and clients with professionalism and a positive attitude.

  • Financial acumen to oversee budget management, expense tracking, and resource allocation effectively.

  • Project management skills, enabling you to plan, execute, and oversee office projects to completion.

  • Knowledge of compliance and regulatory standards relevant to office practices, ensuring all operations adhere to legal and ethical guidelines.

Job Duties for Office Support Services Managers

  • Acquire, distribute and store supplies.

  • Prepare and review operational reports and schedules to ensure accuracy and efficiency.

  • Set goals and deadlines for the department.

Technologies and Skills Used by Office Support Services Managers

Data base user interface and query software

  • Microsoft Access
  • Yardi software

Enterprise resource planning ERP software

  • Microsoft Dynamics
  • Oracle PeopleSoft

Word processing software

  • Google Docs
  • Microsoft Word

Basic Skills

  • Listening to others, not interrupting, and asking good questions
  • Reading work related information

Resource Management

  • Managing your time and the time of other people
  • Selecting and managing the best workers for a job

Social

  • Bringing people together to solve differences
  • Changing what is done based on other people's actions

Job Market and Opportunities for Office Support Services Manager in New Jersey

The job market for Office Support Services Managers in New Jersey is experiencing a favorable trend that presents various opportunities. Here are some key points regarding the current landscape:

  • Demand: There is a consistent demand for Office Support Services Managers as organizations recognize the need for efficient administrative operations. Sectors such as healthcare, education, finance, and technology are particularly in need of skilled managers to oversee office functions and staff.

  • Growth Potential: The projected growth for this role is encouraging, as companies continue to streamline operations and enhance their support services. The rise in remote work has also adapted the traditional office environment, increasing the need for strong support managers who can handle virtual teams effectively.

  • Geographical Hotspots:

    • Northern New Jersey: Areas like Bergen County, Morris County, and Passaic County are among the top regions for job opportunities, owing to their concentration of corporate headquarters and midsize businesses.
    • Central New Jersey: Middlesex County and Somerset County are home to many organizations that require effective management of office support services, making them prime locations for job seekers.
    • Southern New Jersey: Camden County and Gloucester County are emerging markets with a mix of traditional and growing industries, enhancing job prospects in office management.
  • Networking Opportunities: Engaging with local business associations and professional networks such as the New Jersey Chamber of Commerce can provide valuable insights and connections that may lead to job openings in the region.

  • Industry Adaptation: As businesses in New Jersey adapt to technological advancements, those Office Support Services Managers who can leverage new tools and software for improved efficiency will find themselves in even higher demand.

By focusing on these areas, you can identify promising opportunities as you navigate the job market for Office Support Services Managers in New Jersey.

Additional Resources To Help You Become an Office Support Services Manager in New Jersey

  • American Society of Administrative Professionals (ASAP)

    • A professional organization that provides resources, education, and networking opportunities for administrative professionals.
    • Website
  • International Association of Administrative Professionals (IAAP)

    • Offers certification programs, training, and a community for individuals in office support roles.
    • Website
  • Society for Human Resource Management (SHRM)

    • Provides resources on workplace management and human resources, which are relevant for those overseeing office support services.
    • Website
  • New Jersey Chamber of Commerce

    • A valuable resource for networking and business development in New Jersey, helping you connect with industry professionals.
    • Website
  • New Jersey Division of Workforce Development

    • Offers information on workforce training programs, job openings, and labor market data that can assist in career advancement.
    • Website
  • Certification in Administrative Professional (CAP)

    • Offered by IAAP, this certification program enhances your qualifications and credibility in office management.
    • Website
  • Project Management Institute (PMI)

    • Provides resources and certification for project management, which can be beneficial for managing office support services.
    • Website
  • SHRM Essential Skills for Office Managers

    • A course designed for current and aspiring office managers, focusing on essential leadership and management competencies.
    • Website
  • LinkedIn Learning

    • Offers numerous courses ranging from office software to management skills, valuable for those pursuing a career in office support services.
    • Website
  • U.S. Bureau of Labor Statistics (BLS)

    • Provides data on job outlook, salary expectations, and educational requirements for office support roles.
    • Website
  • National Association of Professional Organizers (NAPO)

    • A resource for learning about organization strategies that can enhance office efficiency and productivity.
    • Website

By utilizing these resources, you can enhance your knowledge, skills, and professional network, effectively positioning yourself for success as an Office Support Services Manager in New Jersey.

Frequently Asked Questions (FAQs) About Office Support Services Manager in New Jersey

  • What are the primary responsibilities of an Office Support Services Manager?
    You will oversee the daily operations of office support services, manage administrative staff, ensure efficient workflow, maintain office supplies, coordinate schedules, and implement administrative procedures.

  • What qualifications do I need to become an Office Support Services Manager?
    Most positions require a bachelor’s degree in business administration, management, or a related field. Relevant experience in office management or administrative roles is also important.

  • Is certification necessary for this role?
    While certification is not always required, obtaining certifications such as the Certified Administrative Professional (CAP) or Project Management Professional (PMP) can enhance your qualifications and career prospects.

  • What skills are essential for success in this position?
    Key skills include strong organizational abilities, excellent communication skills, proficiency in office software, leadership qualities, problem-solving skills, and the ability to manage multiple tasks effectively.

  • What does a typical workday look like for an Office Support Services Manager?
    Your day may include managing staff assignments, overseeing administrative processes, participating in meetings, ensuring the office runs smoothly, and addressing staff or client inquiries.

  • What is the salary range for an Office Support Services Manager in New Jersey?
    Salaries can vary widely based on experience and location but typically range from $60,000 to $90,000 annually. Larger organizations or those in major urban areas may offer higher compensation.

  • Are there opportunities for advancement in this career?
    Yes, with experience, you can advance to higher management positions such as Operations Manager, Office Director, or even Executive Management roles, depending on your goals and the organization’s structure.

  • What industries employ Office Support Services Managers?
    Various industries, including healthcare, finance, education, and technology, employ Office Support Services Managers. Your skills are applicable in any organization that requires administrative oversight.

  • How can I gain relevant experience for this role?
    You can start by taking internships or entry-level positions in administrative or clerical roles. Volunteering for leadership tasks in community organizations may also provide relevant experience.

  • What are the challenges faced by Office Support Services Managers?
    Challenges include managing diverse teams, keeping up with rapid changes in technology, addressing budget constraints, and ensuring compliance with organizational policies.

  • Is remote work an option for this position?
    Some organizations offer flexible or hybrid work arrangements, particularly in industries where remote management of support services is feasible. It will depend on the company’s policies and the nature of the work involved.

  • What professional organizations can I join for networking and resources?
    Consider joining organizations like the International Association of Administrative Professionals (IAAP) or the American Society of Administrative Professionals (ASAP), which provide networking opportunities, resources, and career development events.