Call Routing Specialist Salary in Nevada

Annual Median: $35,940
Hourly Median: $17.28

Data sourced from Career One Stop, provided by the BLS Occupational Employment and Wage Statistics wage estimates.

Annual and Hourly Call Routing Specialist Nevada Salary Table:

Data sourced from Career One Stop, provided by the BLS Occupational Employment and Wage Statistics wage estimates.
PercentileAnnual SalaryHourly Wage
10th$29,060$13.97
25th$33,280$16
Median$35,940$17.28
75th$38,750$18.63
90th$47,860$23.01

Best Schools to become a Call Routing Specialist near Nevada 2024

Northern Arizona University

Flagstaff, AZ

In-State Tuition:$10,644
Out-of-State Tuition:$17,352
Admission Rate:80%
Graduation Rate:59%
Total Enrollment:28,086

Rio Salado College

Tempe, AZ

In-State Tuition:$2,040
Out-of-State Tuition:$7,824
Admission Rate:N/A
Graduation Rate:10%
Total Enrollment:17,078

University of Minnesota-Twin Cities

Minneapolis, MN

In-State Tuition:$14,006
Out-of-State Tuition:$33,246
Admission Rate:75%
Graduation Rate:84%
Total Enrollment:54,955

Ivy Tech Community College

Indianapolis, IN

In-State Tuition:$4,487
Out-of-State Tuition:$8,777
Admission Rate:N/A
Graduation Rate:31%
Total Enrollment:89,705

Miami University-Oxford

Oxford, OH

In-State Tuition:$13,678
Out-of-State Tuition:$34,171
Admission Rate:88%
Graduation Rate:81%
Total Enrollment:19,107

University of Kentucky

Lexington, KY

In-State Tuition:$11,496
Out-of-State Tuition:$30,913
Admission Rate:95%
Graduation Rate:69%
Total Enrollment:31,547

Call Routing Specialist Salary in Nevada FAQs

  • What factors influence the salary of a Call Routing Specialist in Nevada?
    Several factors can affect your salary as a Call Routing Specialist in Nevada. These include your level of experience, educational background, certifications, and the type of industry you are working in. Companies may offer different compensation packages based on their size, profitability, and the demand for skilled professionals in the area. Additionally, the geographical location within Nevada can also influence salary levels, as urban areas tend to offer higher wages compared to rural locations.

  • Are there opportunities for salary advancement in this career?
    Yes, there are opportunities for salary advancement as a Call Routing Specialist. With experience and demonstrated capabilities in optimizing call routing systems, you may qualify for higher-level positions, such as Lead Specialist or Call Center Management roles, which typically come with increased salaries. Pursuing additional certifications or specialized training in technology or data analysis related to call routing can also enhance your qualifications and potential pay.

  • How does experience impact salary expectations for this role?
    Experience plays a significant role in salary expectations for a Call Routing Specialist. Generally, entry-level positions may offer lower salaries, while professionals with years of experience can command a higher salary. As you become more skilled in managing complex call systems and improving efficiency, you'll likely see an upward trajectory in your earnings while also gaining access to more senior roles.

  • What industries typically employ Call Routing Specialists in Nevada?
    Call Routing Specialists are employed in various industries across Nevada. Common sectors include telecommunications, customer service centers, healthcare, travel and hospitality, and finance. Each industry may have its own salary ranges and benefits based on the nature of the work and the specific demands of the role.

  • Are there certifications that could enhance salary potential?
    Yes, obtaining relevant certifications can enhance your salary potential. Industry-recognized certifications from organizations like the International Customer Management Institute (ICMI) or the Customer Service Institute can validate your expertise and may lead to more job opportunities and higher pay. Additionally, certifications in call center management or analytics can further increase your marketability.

  • Is it common for employers to offer bonuses or other incentives for Call Routing Specialists?
    Many employers in Nevada do offer bonuses or incentives as part of the compensation package for Call Routing Specialists. This may include performance bonuses, profit-sharing plans, or commission structures based on the efficiency of call routing processes. Benefits like health insurance, retirement plans, and paid time off are also commonly included as part of the overall compensation.

  • What additional skills may boost salary prospects in this profession?
    Developing additional skills can significantly boost your salary prospects. Proficiency in data analysis tools, familiarity with call center software, and strong problem-solving abilities are highly valued. Excellent communication skills, both verbal and written, can also lead to higher-paying positions. Being adaptable to new technologies and possessing teamwork and leadership capabilities are essential traits that can positively impact your earning potential.

  • How do part-time positions compare to full-time roles regarding salary?
    Typically, part-time positions will offer lower overall annual compensation compared to full-time roles due to fewer hours worked. However, per-hour rates for part-time Call Routing Specialists may be competitive. Make sure to weigh the benefits, job stability, and opportunities for advancement against salary alone when considering part-time opportunities.