Transportation Dispatcher Overview

Required Education and Training To Become a Transportation Dispatcher

Best Schools to become a Transportation Dispatcher in U.S. 2024

Valencia College

Orlando, FL

In-State Tuition:$1,984
Out-of-State Tuition:$7,933
Admission Rate:N/A
Graduation Rate:45%
Total Enrollment:43,370

Fort Hays State University

Hays, KS

In-State Tuition:$4,140
Out-of-State Tuition:$14,580
Admission Rate:88%
Graduation Rate:51%
Total Enrollment:12,949

Southern New Hampshire University

Manchester, NH

In-State Tuition:$15,000
Out-of-State Tuition:$15,000
Admission Rate:96%
Graduation Rate:41%
Total Enrollment:164,091

University of Phoenix-Arizona

Phoenix, AZ

In-State Tuition:$9,552
Out-of-State Tuition:$9,552
Admission Rate:N/A
Graduation Rate:18%
Total Enrollment:88,891

Washington State University

Pullman, WA

In-State Tuition:$10,708
Out-of-State Tuition:$26,392
Admission Rate:83%
Graduation Rate:62%
Total Enrollment:27,539

Indiana Wesleyan University-National & Global

Marion, IN

In-State Tuition:$8,632
Out-of-State Tuition:$8,632
Admission Rate:N/A
Graduation Rate:40%
Total Enrollment:10,012
Transportation Dispatcher Job Description:
  • Schedule and dispatch workers, work crews, equipment, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business.
  • Duties may include using radio, telephone, or computer to transmit assignments and compiling statistics and reports on work progress.

Required Skills and Competencies To Become a Transportation Dispatcher

Job Duties for Transportation Dispatchers

  • Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment.

  • Prepare daily work and run schedules.

  • Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.

Technologies and Skills Used by Transportation Dispatchers

Enterprise resource planning ERP software

  • Microsoft Dynamics
  • SAP software

Mobile location based services software

  • Global positioning system GPS software
  • Situation resource tracking software

Presentation software

  • Microsoft PowerPoint

Basic Skills

  • Listening to others, not interrupting, and asking good questions
  • Talking to others

Problem Solving

  • Noticing a problem and figuring out the best way to solve it

Social

  • Changing what is done based on other people's actions
  • Looking for ways to help people

Current Job Market and Opportunites for a Transportation Dispatcher

Additional Resources To Help You Become a Transportation Dispatcher

FAQs About Becoming a Transportation Dispatcher