Service Operations Dispatcher Overview
Required Education and Training To Become a Service Operations Dispatcher
Best Schools to become a Service Operations Dispatcher in U.S. 2024
Tulsa Technology Center
In-State Tuition:$N/A
Out-of-State Tuition:$N/A
Admission Rate:N/A
Graduation Rate:73%
Total Enrollment:3,953
Mt San Antonio College
In-State Tuition:$1,288
Out-of-State Tuition:$10,032
Admission Rate:N/A
Graduation Rate:40%
Total Enrollment:26,256
Embry-Riddle Aeronautical University-Daytona Beach
In-State Tuition:$38,976
Out-of-State Tuition:$38,976
Admission Rate:65%
Graduation Rate:63%
Total Enrollment:10,301
Florida Institute of Technology
In-State Tuition:$42,770
Out-of-State Tuition:$42,770
Admission Rate:64%
Graduation Rate:67%
Total Enrollment:8,315
Community College of Beaver County
In-State Tuition:$10,500
Out-of-State Tuition:$15,750
Admission Rate:N/A
Graduation Rate:21%
Total Enrollment:1,720
University of North Dakota
In-State Tuition:$9,237
Out-of-State Tuition:$13,856
Admission Rate:83%
Graduation Rate:63%
Total Enrollment:13,876
Service Operations Dispatcher Job Description:
- Schedule and dispatch workers, work crews, equipment, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business.
- Duties may include using radio, telephone, or computer to transmit assignments and compiling statistics and reports on work progress.
Required Skills and Competencies To Become a Service Operations Dispatcher
Job Duties for Service Operations Dispatchers
Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment.
Prepare daily work and run schedules.
Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.
Technologies and Skills Used by Service Operations Dispatchers
Enterprise resource planning ERP software
- Microsoft Dynamics
- SAP software
Mobile location based services software
- Global positioning system GPS software
- Situation resource tracking software
Presentation software
- Microsoft PowerPoint
Basic Skills
- Listening to others, not interrupting, and asking good questions
- Talking to others
Problem Solving
- Noticing a problem and figuring out the best way to solve it
Social
- Changing what is done based on other people's actions
- Looking for ways to help people