Onboard Services Specialist Overview

Required Education and Training To Become an Onboard Services Specialist

Best Schools to become a Onboard Services Specialist in U.S. 2024

Florida International University

Miami, FL

In-State Tuition:$4,721
Out-of-State Tuition:$16,529
Admission Rate:64%
Graduation Rate:69%
Total Enrollment:55,609

University of Central Florida

Orlando, FL

In-State Tuition:$4,478
Out-of-State Tuition:$19,810
Admission Rate:41%
Graduation Rate:76%
Total Enrollment:68,346

University of Nevada-Las Vegas

Las Vegas, NV

In-State Tuition:$8,159
Out-of-State Tuition:$24,701
Admission Rate:85%
Graduation Rate:47%
Total Enrollment:30,660

Utah Valley University

Orem, UT

In-State Tuition:$5,614
Out-of-State Tuition:$17,174
Admission Rate:N/A
Graduation Rate:39%
Total Enrollment:43,099

California State Polytechnic University-Pomona

Pomona, CA

In-State Tuition:$5,742
Out-of-State Tuition:$17,622
Admission Rate:55%
Graduation Rate:66%
Total Enrollment:27,503

Washington State University

Pullman, WA

In-State Tuition:$10,708
Out-of-State Tuition:$26,392
Admission Rate:83%
Graduation Rate:62%
Total Enrollment:27,539
Onboard Services Specialist Job Description:
  • Monitor safety of the aircraft cabin.
  • Provide services to airline passengers, explain safety information, serve food and beverages, and respond to emergency incidents.

Required Skills and Competencies To Become an Onboard Services Specialist

Job Duties for Onboard Services Specialists

  • Announce and demonstrate safety and emergency procedures, such as the use of oxygen masks, seat belts, and life jackets.

  • Monitor passenger behavior to identify threats to the safety of the crew and other passengers.

  • Verify that first aid kits and other emergency equipment, including fire extinguishers and oxygen bottles, are in working order.

Technologies and Skills Used by Onboard Services Specialists

Calendar and scheduling software

  • SBS International Maestro Suite
  • ValtamTech Flight Crew Log

Presentation software

  • Microsoft PowerPoint

Spreadsheet software

  • Microsoft Excel

Basic Skills

  • Keeping track of how well people and/or groups are doing in order to make improvements
  • Talking to others

Social

  • Looking for ways to help people
  • Understanding people's reactions

Current Job Market and Opportunites for an Onboard Services Specialist

Additional Resources To Help You Become an Onboard Services Specialist

FAQs About Becoming an Onboard Services Specialist