Cargo Services Manager in Washington Career Overview

As a Cargo Services Manager, you play a significant role in the logistics and transportation industry. Your position involves overseeing and coordinating the movement of goods, ensuring that cargo operations are efficient and compliant with regulations. The responsibilities associated with your role encompass a variety of tasks that contribute to the smooth operation of supply chain processes.

Key responsibilities include:

  • Managing Freight Operations: You oversee the transport of goods via different modes, ensuring timely delivery and adherence to schedules.
  • Coordinating with Stakeholders: Collaboration with suppliers, shipping companies, and customs authorities is essential for maintaining effective communication and resolving any issues that may arise.
  • Ensuring Compliance: You ensure that all operations adhere to industry regulations and company policies, minimizing the risk of delays and penalties.
  • Optimizing Processes: You assess and implement strategies to improve cargo handling, storage, and transportation to increase operational efficiency.
  • Budget Oversight: Responsibility for managing budgets related to shipping and handling can also fall within your purview, requiring analytical skills to track expenses and identify cost-saving measures.
  • Training and Supervising Staff: You may be involved in training and managing a team of logistics professionals, ensuring they understand best practices and safety guidelines.

Your role is vital to maintaining the integrity of the supply chain, as efficient cargo services directly impact customer satisfaction and operational success. The complexities of modern logistics make your expertise essential for navigating challenges and enhancing service delivery in this fast-paced industry.

Cargo Services Manager Salary in Washington

Annual Median: $51,920
Hourly Median: $24.96

Data sourced from Career One Stop, provided by the BLS Occupational Employment and Wage Statistics wage estimates.

Required Education To Become a Cargo Services Manager in Washington

To become a Cargo Services Manager, you typically need a combination of formal education and relevant training. Here are the recommended educational qualifications:

  • Aviation and Airway Management and Operations
    This degree program provides knowledge of air traffic control, aviation safety, and operational procedures. It enhances your understanding of the complexities involved in managing air transport operations, which is essential for overseeing cargo services.

  • Airline Commercial Professional Pilot and Flight Crew
    A background in this program equips you with insights into flight operations and regulations. While not mandatory, this education can be beneficial as it offers a comprehensive understanding of airline operations, which is directly related to cargo handling.

  • Air Transportation
    Pursuing a degree in air transportation focuses on the logistics and operational aspects of air travel, including cargo management. This specialized education prepares you for the specific challenges related to air cargo services.

  • Logistics
    A degree in logistics provides foundational knowledge in supply chain management, transportation, and warehousing. This education is vital as it covers various elements of managing cargo efficiently, which is crucial for a Cargo Services Manager.

  • Transportation and Infrastructure Planning
    This program offers insights into the planning and management of transportation systems. Understanding the infrastructure involved in cargo services is key to optimizing operations and ensuring efficient movement of goods.

In addition to these degree programs, it is advisable to obtain relevant training through internships or entry-level positions in the cargo or logistics field. Continuing education and professional certifications related to supply chain management or aviation can also enhance your qualifications.

Best Schools to become a Cargo Services Manager in Washington 2024

American Public University System

Charles Town, WV

In-State Tuition:$6,840
Out-of-State Tuition:$6,840
Admission Rate:N/A
Graduation Rate:55%
Total Enrollment:48,668

Utah Valley University

Orem, UT

In-State Tuition:$5,614
Out-of-State Tuition:$17,174
Admission Rate:N/A
Graduation Rate:39%
Total Enrollment:43,099

Michigan State University

East Lansing, MI

In-State Tuition:$16,437
Out-of-State Tuition:$42,427
Admission Rate:88%
Graduation Rate:82%
Total Enrollment:50,023

The University of Tennessee-Knoxville

Knoxville, TN

In-State Tuition:$11,332
Out-of-State Tuition:$29,522
Admission Rate:68%
Graduation Rate:73%
Total Enrollment:33,805

Rutgers University-Newark

Newark, NJ

In-State Tuition:$12,900
Out-of-State Tuition:$30,600
Admission Rate:74%
Graduation Rate:66%
Total Enrollment:11,017

Broward College

Fort Lauderdale, FL

In-State Tuition:$1,968
Out-of-State Tuition:$7,402
Admission Rate:N/A
Graduation Rate:35%
Total Enrollment:30,057
Cargo Services Manager Job Description:
  • Research rates, routings, or modes of transport for shipment of products.
  • Maintain awareness of regulations affecting the international movement of cargo.
  • Make arrangements for additional services, such as storage or inland transportation.

Cargo Services Manager Required Skills and Competencies in Washington

  • Leadership and Team Management: You must be able to effectively lead, motivate, and manage diverse teams, ensuring that all personnel work collaboratively towards common goals.

  • Communication Skills: Strong verbal and written communication skills are essential. You need to convey information clearly to team members, stakeholders, and clients to ensure all parties are on the same page.

  • Problem-Solving: The ability to analyze complex situations and develop efficient solutions is key. You should be adept at troubleshooting and resolving issues that may arise during cargo operations.

  • Organizational Skills: Managing schedules, tracking shipments, and overseeing logistics requires excellent organizational abilities to prioritize tasks and manage time effectively.

  • Attention to Detail: You need to ensure accuracy in all aspects of cargo handling, from documentation to inventory management, to prevent costly errors and delays.

  • Technical Proficiency: Familiarity with cargo management systems and software is important. Understanding the technology used in logistics operations will help streamline processes.

  • Regulatory Knowledge: A strong understanding of industry regulations, safety standards, and customs laws is critical to ensure compliance and avoid legal issues.

  • Customer Service Orientation: You must be committed to meeting customer needs and expectations. Building strong relationships with clients contributes to repeat business and overall success.

  • Negotiation Skills: The ability to negotiate with vendors, suppliers, and service providers is important to secure favorable terms and manage costs effectively.

  • Analytical Skills: You should be able to interpret data related to shipping and logistics, making informed decisions based on metrics and performance indicators.

  • Cultural Awareness: Given the global nature of cargo services, you must be sensitive to various cultural practices and norms, fostering positive relationships with international partners.

  • Flexibility and Adaptability: The logistics environment can change rapidly. You need to be adaptable to shifting priorities and able to manage unexpected challenges with ease.

Job Duties for Cargo Services Managers

  • Calculate weight, volume, or cost of goods to be moved.

  • Inform clients of factors such as shipping options, timelines, transfers, or regulations affecting shipments.

  • Prepare shipping documentation, such as bills of lading, packing lists, dock receipts, or certificates of origin.

Technologies and Skills Used by Cargo Services Managers

Enterprise resource planning ERP software

  • Oracle JD Edwards EnterpriseOne
  • SAP software

Materials requirements planning logistics and supply chain software

  • Arcline ArcFreight
  • TMW Enterprise Transportation Management Systems

Presentation software

  • Microsoft PowerPoint

Basic Skills

  • Keeping track of how well people and/or groups are doing in order to make improvements
  • Reading work related information

Problem Solving

  • Noticing a problem and figuring out the best way to solve it

Social

  • Changing what is done based on other people's actions
  • Looking for ways to help people

Job Market and Opportunities for Cargo Services Manager in Washington

The job market for Cargo Services Managers in Washington is shaped by several factors, including trade dynamics, transportation infrastructure, and the growth of e-commerce. Here’s what you should know about the current landscape:

  • Demand for Cargo Services Managers: With the state's strategic access to international ports, particularly the Port of Seattle and the Port of Tacoma, the demand for professionals in cargo services management is on the rise. These managers play an essential role in overseeing logistics, ensuring compliance, and streamlining operations in a robust trade environment.

  • Growth Potential: The cargo services sector is expected to experience steady growth, driven by increasing demand for efficient freight transportation. As businesses continue to expand their logistics operations and diversify their shipping methods, the need for skilled managers who can adapt to changing technologies and processes will also rise.

  • Geographical Hotspots:

    • Seattle-Tacoma Metropolitan Area: This region serves as the primary hub for cargo operations in Washington, benefiting from its proximity to major shipping routes and airports. The concentration of transportation companies and logistics firms here enhances opportunities for Cargo Services Managers.
    • Spokane: As a growing transportation nexus, Spokane is becoming an important center for cargo operations, particularly for businesses looking to serve the eastern parts of Washington and neighboring states.
    • Vancouver: Close to the Canadian border, Vancouver presents unique opportunities for Cargo Services Managers specializing in cross-border shipping and logistics.
  • Impact of E-commerce: The surge in online shopping has amplified the demand for swift and efficient logistics networks. Cargo Services Managers with experience in managing supply chains for e-commerce businesses will find a wealth of opportunities within Washington’s rapidly evolving market.

  • Industry Associations and Networking: Engaging with organizations such as the Washington Trucking Association or the Pacific Northwest International Trade Association can provide valuable insight into industry trends and facilitate networking with other professionals, enhancing job prospects.

You can expect a vibrant job market for Cargo Services Managers, characterized by expanding opportunities across various sectors, particularly in urban areas with strong transportation infrastructures.

Additional Resources To Help You Become a Cargo Services Manager in Washington

  • American Society of Transportation and Logistics (ASTL)

    • Website: www.astl.org
    • Offers certifications and professional development resources tailored for logistics and transportation professionals.
  • Council of Supply Chain Management Professionals (CSCMP)

    • Website: www.cscmp.org
    • Provides a wealth of industry research, networking opportunities, and career resources specific to supply chain management.
  • International Air Transport Association (IATA)

    • Website: www.iata.org
    • Contains resources on air transport regulations, industry standards, and guidelines that are crucial for cargo services.
  • Transportation and Logistics Management (TLM) Journal

    • Website: www.tlmsjournal.com
    • Access to scholarly articles, case studies, and industry reports on transportation and logistics management.
  • Logistics Management Magazine

    • Website: www.logisticsmgmt.com
    • Offers articles on the latest trends and practices in logistics, including cargo management.
  • FreightWaves

    • Website: www.freightwaves.com
    • Features news and analytics on freight and logistics, providing insights into market trends affecting cargo services.
  • Department of Transportation (DOT) - Washington State

    • Website: www.wsdot.wa.gov
    • A resource for state-specific regulations, transportation infrastructure information, and planning resources.
  • National Customs Brokers & Forwarders Association of America (NCBFAA)

    • Website: www.ncbfaa.org
    • Offers resources and advocacy for customs brokers and freight forwarders, essential for cargo service management.
  • The Logistics Institute

    • Website: www.logisticsinstitute.com
    • Provides courses and certifications that enhance skills relevant to logistics and cargo management.
  • LinkedIn Learning

    • Website: www.linkedin.com/learning
    • Access to online courses focusing on supply chain management, logistics, and cargo operations.

Make sure to explore these resources to deepen your understanding of the field and enhance your career as a Cargo Services Manager.

Frequently Asked Questions (FAQs) About Cargo Services Manager in Washington

  • What are the primary responsibilities of a Cargo Services Manager?
    As a Cargo Services Manager, you oversee the logistics and operations of cargo handling. Your responsibilities include managing staff, ensuring compliance with regulations, optimizing transportation methods, coordinating with shipping companies, and maintaining customer relationships.

  • What qualifications are required to become a Cargo Services Manager?
    Typically, a bachelor’s degree in logistics, supply chain management, or a related field is preferred. Additionally, experience in the shipping industry or logistics is highly beneficial. Professional certifications, such as those from the Institute for Supply Management (ISM) or the Council of Supply Chain Management Professionals (CSCMP), can enhance your credentials.

  • What skills are essential for success in this role?
    Key skills include strong organizational abilities, effective communication, problem-solving, and leadership skills. Familiarity with logistics software, analytical thinking, and the ability to manage multiple tasks simultaneously are also crucial for success.

  • What is the job outlook for Cargo Services Managers in Washington?
    The job outlook for Cargo Services Managers is positive, as the demand for efficient logistics and transportation services continues to grow. As the e-commerce industry expands, your skills will be increasingly sought after in various sectors.

  • What is the typical salary range for a Cargo Services Manager in Washington?
    Salaries can vary based on experience, location, and the specific employer. On average, you can expect a salary range from $75,000 to $110,000 per year, with opportunities for bonuses and additional compensation based on performance.

  • What are the common career advancement opportunities in this field?
    With experience, you can advance to roles such as Director of Logistics, Operations Manager, or Supply Chain Manager. Further education and certifications can also facilitate upward mobility in your career.

  • Is experience in the shipping industry necessary?
    While not always mandatory, experience in the shipping or logistics sectors can significantly improve your chances of being hired. It provides you with valuable insights into industry practices and a better understanding of cargo operations.

  • What are some industry trends affecting Cargo Services Managers?
    Emerging trends include increased automation in logistics, the growth of e-commerce, and a heightened focus on sustainability within the supply chain. Staying updated on these trends is essential for maintaining a competitive edge in your role.

  • What software tools are commonly used by Cargo Services Managers?
    Cargo Services Managers often use logistics management software, inventory tracking systems, and transportation management systems (TMS). Familiarity with tools such as SAP, Oracle Logistics, and various freight forwarding software will be advantageous.

  • Can I work in different sectors as a Cargo Services Manager?
    Yes, cargo services managers can work in various sectors, including transportation companies, import/export businesses, airlines, and warehousing. The skills you acquire are transferable across different industries involving cargo logistics.