Engineering Account Manager in Massachusetts Career Overview

As an Engineering Account Manager, you play a vital role at the intersection of engineering services and client relations. Your primary responsibility is to manage and nurture relationships with clients, ensuring that their needs are met while aligning these with your organization's engineering capabilities.

  • You act as a liaison between clients and the engineering team, translating technical requirements into actionable project plans and deliverables.
  • Your job involves understanding client goals, identifying opportunities for additional services, and presenting solutions that enhance business outcomes.
  • You are responsible for coordinating project timelines and resources, ensuring that commitments to clients are fulfilled in a timely manner.
  • By effectively communicating with stakeholders at various levels, you contribute to the overall satisfaction of clients and can help in retaining and expanding business relationships.
  • Your understanding of both engineering principles and client management is crucial to providing tailored solutions that meet specific client situations.
  • In Massachusetts, where technology and engineering industries are prominent, your role can significantly impact the success of projects involving innovation and product development.

By maintaining a clear line of communication and being proactive in addressing client concerns, you help drive project success and foster long-term partnerships that benefit both clients and your employer.

Engineering Account Manager Salary in Massachusetts

Annual Median: $123,850
Hourly Median: $59.54

Data sourced from Career One Stop, provided by the BLS Occupational Employment and Wage Statistics wage estimates.

Required Education To Become an Engineering Account Manager in Massachusetts

To become an Engineering Account Manager, you will typically need a combination of educational qualifications and specialized training. Relevant degree programs include:

  • Business Administration and Management
    This program provides a strong foundation in business principles, including finance, marketing, and management strategies. A focus on courses that cover account management and customer relations can be beneficial.

  • Electrical and Electronics Engineering
    A degree in this field equips you with the necessary technical knowledge of electrical systems and electronics, which is essential for understanding the products and services you will be managing and promoting.

  • Engineering Management
    This program merges engineering capabilities with business management skills. Courses often focus on project management, financial analysis, and leadership, which are critical for effectively managing accounts and teams.

  • Engineering
    A general engineering degree, such as mechanical or civil engineering, provides the technical expertise needed in various engineering disciplines. This knowledge is important for understanding how engineering solutions meet client needs.

  • Finance
    A finance degree offers skills in financial analysis and economic principles, equipping you to understand pricing models and budget management in account management roles.

In addition to obtaining a relevant degree, you may benefit from internships or co-op experiences that offer practical exposure to engineering firms or account management positions.

Best Schools to become a Engineering Account Manager in Massachusetts 2024

#1Maricopa County

University of Phoenix-Arizona

Phoenix, AZ

In-State Tuition:$9,552
Out-of-State Tuition:$9,552
Admission Rate:N/A
Graduation Rate:18%
Total Enrollment:88,891
#2Merrimack County

Southern New Hampshire University

Manchester, NH

In-State Tuition:$15,000
Out-of-State Tuition:$15,000
Admission Rate:96%
Graduation Rate:41%
Total Enrollment:164,091
#3Salt Lake County

Western Governors University

Salt Lake City, UT

In-State Tuition:$7,404
Out-of-State Tuition:$7,404
Admission Rate:N/A
Graduation Rate:49%
Total Enrollment:156,935
#4El Paso County

Colorado Technical University-Colorado Springs

Colorado Springs, CO

In-State Tuition:$12,036
Out-of-State Tuition:$12,036
Admission Rate:N/A
Graduation Rate:20%
Total Enrollment:24,808
#5Maricopa County

Grand Canyon University

Phoenix, AZ

In-State Tuition:$16,407
Out-of-State Tuition:$16,407
Admission Rate:78%
Graduation Rate:45%
Total Enrollment:101,816
#6Lynchburg City

Liberty University

Lynchburg, VA

In-State Tuition:$15,467
Out-of-State Tuition:$15,467
Admission Rate:99%
Graduation Rate:66%
Total Enrollment:96,709
Engineering Account Manager Job Description:
  • Sell business goods or services, the selling of which requires a technical background equivalent to a baccalaureate degree in engineering.

Engineering Account Manager Required Skills and Competencies in Massachusetts

  • Technical Proficiency: You should possess a strong understanding of engineering principles and technical concepts related to your industry. This includes knowledge of product features, specifications, and applications relevant to your clients.

  • Communication Skills: Effective communication is essential. You must be able to articulate complex technical information clearly and concisely to both technical and non-technical stakeholders.

  • Relationship Management: Building and maintaining strong relationships with clients is vital. You need to demonstrate empathy, patience, and the ability to understand and meet client needs.

  • Negotiation Skills: You must be adept at negotiating terms and conditions with clients while ensuring that both their interests and your company’s are met. This often requires tactical thinking and a strong sense of persuasion.

  • Problem-Solving Abilities: Being able to quickly identify issues and implement solutions is key. You should think critically and approach challenges methodically to devise effective resolutions.

  • Project Management: You should be skilled in managing multiple projects simultaneously, including scheduling, resource allocation, and timely delivery of services or products.

  • Sales Acumen: Understanding sales techniques and strategies is important. This includes recognizing upsell opportunities and effectively pitching new solutions to clients.

  • Customer Orientation: A strong focus on customer satisfaction is necessary. You should prioritize client needs and work proactively to enhance their experience with your products or services.

  • Analytical Skills: You should be able to analyze data and reports to inform decisions and strategy adjustments. This includes tracking KPIs and understanding market trends.

  • Team Collaboration: Working closely with sales, engineering, and support teams is often required. You should be able to collaborate effectively to ensure client projects align with internal capabilities.

  • Adaptability: The ability to adapt to changing circumstances and client requirements is essential. You should embrace new technologies and methodologies that improve performance.

  • Attention to Detail: Precision in understanding client specifications and in the execution of projects is critical. You should maintain high standards for quality in all aspects of your work.

Job Duties for Engineering Account Managers

  • Collaborate with sales teams to understand customer requirements, to promote the sale of company products, and to provide sales support.

  • Create sales or service contracts for products or services.

  • Develop, present, or respond to proposals for specific customer requirements, including request for proposal responses and industry-specific solutions.

Technologies and Skills Used by Engineering Account Managers

Data base user interface and query software

  • Amazon Web Services AWS software
  • IBM DB2

Enterprise resource planning ERP software

  • Oracle PeopleSoft
  • SAP software

Project management software

  • Microsoft SharePoint
  • Microsoft Teams

Basic Skills

  • Listening to others, not interrupting, and asking good questions
  • Talking to others

Problem Solving

  • Noticing a problem and figuring out the best way to solve it

Social

  • Talking people into changing their minds or their behavior
  • Understanding people's reactions

Job Market and Opportunities for Engineering Account Manager in Massachusetts

The job market for Engineering Account Managers in Massachusetts is currently robust, characterized by a range of factors that signify strong demand and growth potential.

  • Increasing Demand: The technological advancements across various sectors such as manufacturing, renewable energy, and software development have amplified the need for professionals who can bridge the gap between engineering teams and clients. As companies strive to enhance customer satisfaction and drive sales, the role of an Engineering Account Manager becomes increasingly essential.

  • Growth Potential: With the ongoing trend of digital transformation, Engineering Account Managers are likely to see significant growth in career opportunities. Many firms are expanding their account management teams to better serve their clients and ensure comprehensive support throughout product development and deployment phases.

  • Geographical Hotspots: In Massachusetts, certain regions stand out as vibrant hubs for Engineering Account Managers.

    • Greater Boston Area: Home to numerous engineering firms, tech startups, and established corporations, this area offers a wealth of opportunities. The proximity to prestigious universities fosters innovation and attracts a diverse range of companies looking for skilled professionals.

    • Cambridge: Known for its emphasis on research and development, Cambridge features a concentration of biotech and tech firms, creating demand for professionals who can navigate complex client relationships.

    • Worcester: This city has seen a resurgence in manufacturing and engineering jobs, making it an attractive location for Engineering Account Managers who can facilitate partnerships between innovative firms and their customers.

    • Pioneer Valley: With a growing number of small to mid-sized enterprises, the Pioneer Valley presents unique opportunities for Engineering Account Managers to work closely with diverse businesses in need of strategic advice and solutions.

The evolving landscape of engineering and technology in Massachusetts positions Engineering Account Managers as key players in fostering relationships and driving success in their organizations.

Top Related Careers to Engineering Account Manager 2024

Industrial Solutions Consultant
Technical Sales Specialist
Technical Solutions Advocate
Engineering Sales Consultant

Additional Resources To Help You Become an Engineering Account Manager in Massachusetts

  • American Society of Mechanical Engineers (ASME)
    Explore resources for professional development, certification, and networking opportunities within engineering.
    Website: www.asme.org

  • Institute of Electrical and Electronics Engineers (IEEE)
    Join a community of engineers and access publications, continuing education, and industry news relevant to electrical and electronics engineering.
    Website: www.ieee.org

  • Project Management Institute (PMI)
    Gain insights into project management best practices that are essential for engineering account management. You can find certifications and resources to enhance your project management skills.
    Website: www.pmi.org

  • LinkedIn Learning
    Access online courses focused on sales strategy, account management, and technical skills that are crucial for engineers in management roles.
    Website: www.linkedin.com/learning

  • Society of Manufacturing Engineers (SME)
    Find resources that support manufacturing engineers, including webinars, industry reports, and networking opportunities essential for account management within the manufacturing sector.
    Website: www.sme.org

  • Engineering Management Institute
    This site offers podcasts, articles, and resources concentrating on management skills specifically tailored for engineers.
    Website: www.engineeringmanagementinstitute.org

  • Sales Management Association
    Access research, publications, and tools designed for sales management professionals to enhance your skills as an Engineering Account Manager.
    Website: www.salesmanagement.org

  • Harvard Business Review
    Read articles, case studies, and research on effective sales strategies and management best practices that can enrich your career development.
    Website: www.hbr.org

  • Massachusetts Society of Professional Engineers (MSPE)
    Connect with local professionals, attend events, and stay informed about industry standards and regulations pertinent to engineering in Massachusetts.
    Website: www.mspe.org

  • CareerOneStop
    Utilize this resource from the U.S. Department of Labor to explore job descriptions, salary ranges, and educational requirements specific to Engineering Account Managers.
    Website: www.careeronestop.org

These resources will aid in your journey as an Engineering Account Manager, providing valuable knowledge and networking opportunities to help you excel in your career.

Frequently Asked Questions (FAQs) About Engineering Account Manager in Massachusetts

  • What qualifications do I need to become an Engineering Account Manager?
    You typically need a bachelor's degree in engineering or a related field, along with experience in account management or engineering sales. Strong communication and interpersonal skills are also essential.

  • What skills are essential for an Engineering Account Manager?
    Key skills include technical expertise in engineering, project management, negotiation, and customer relationship management. You should also have excellent analytical skills and the ability to understand complex technical information.

  • What does a typical day look like for an Engineering Account Manager?
    Your day may involve meeting with clients, developing proposals, coordinating with engineering teams, managing project timelines, and handling issues that arise during project execution. You’ll also spend time analyzing market trends and strategizing for business growth.

  • How do I advance in my career as an Engineering Account Manager?
    Advancement opportunities may include moving into senior account management or a strategic management role. Continuing education, obtaining certifications, and networking within the industry can help accelerate your career growth.

  • What industries hire Engineering Account Managers?
    Common industries include manufacturing, construction, aerospace, information technology, and telecommunications. Any sector that requires engineering services or products may need account management.

  • What is the average salary for an Engineering Account Manager in Massachusetts?
    Salaries can vary widely based on experience, industry, and company size, but as of recent data, the average salary is typically between $80,000 and $120,000 annually.

  • Are there any specific certifications that can enhance my career as an Engineering Account Manager?
    Certifications such as Certified Sales Professional (CSP) or Project Management Professional (PMP) can be beneficial. Engineering-related credentials may also add value, depending on your area of focus.

  • How important is networking for success in this role?
    Networking is very important. Building strong relationships with clients, industry professionals, and other stakeholders can lead to new opportunities, partnerships, and insights into industry trends.

  • What challenges might I face as an Engineering Account Manager?
    Challenges can include managing client expectations, navigating complex technical issues, balancing multiple projects, and competing against other companies for contracts.

  • Is travel a requirement for Engineering Account Managers?
    Travel requirements can vary by company and region, but many Engineering Account Managers do travel to meet clients, attend conferences, or oversee project implementations.