Career

Best Sales Operations Manager Schools 2024

Learn everything you need to know about becoming a Sales Operations Manager, including salary, schools, and programs.

Explore Sales Operations Manager Schools (2024)

Looking to start your journey as a Sales Operations Manager? Finding the right education is key. Here's a curated list of schools offering quality Sales Operations Manager programs:

  • We've identified top institutions known for excellent Sales Operations Manager education.
  • Options include both local schools and nationally recognized programs.
  • Each listing highlights relevant degree programs for aspiring Sales Operations Manager professionals.
  • You'll also find information on related career paths in the field.

Browse through these options to find a program that aligns with your career goals in the Sales Operations Manager industry.

Top Sales Operations Manager Schools in the U.S. (2024)

#1Maricopa County

University of Phoenix-Arizona

Phoenix, AZ

In-State Tuition:$9,552
Out-of-State Tuition:$9,552
Admission Rate:N/A
Graduation Rate:18%
Total Enrollment:88,891
#2Merrimack County

Southern New Hampshire University

Manchester, NH

In-State Tuition:$15,000
Out-of-State Tuition:$15,000
Admission Rate:96%
Graduation Rate:41%
Total Enrollment:164,091
#3Salt Lake County

Western Governors University

Salt Lake City, UT

In-State Tuition:$7,404
Out-of-State Tuition:$7,404
Admission Rate:N/A
Graduation Rate:49%
Total Enrollment:156,935
#4El Paso County

Colorado Technical University-Colorado Springs

Colorado Springs, CO

In-State Tuition:$12,036
Out-of-State Tuition:$12,036
Admission Rate:N/A
Graduation Rate:20%
Total Enrollment:24,808
#5Maricopa County

Grand Canyon University

Phoenix, AZ

In-State Tuition:$16,407
Out-of-State Tuition:$16,407
Admission Rate:78%
Graduation Rate:45%
Total Enrollment:101,816
#6Lynchburg City

Liberty University

Lynchburg, VA

In-State Tuition:$15,467
Out-of-State Tuition:$15,467
Admission Rate:99%
Graduation Rate:66%
Total Enrollment:96,709

Sales Operations Manager Required Education (2024)

  • Minimum Education Requirements:

    • A bachelor’s degree in a relevant field is essential. Common majors include:
      • Business Administration
      • Marketing
      • Finance
      • Management
      • Data Analytics
    • This foundational education provides you with essential skills in business strategy, financial analysis, and data-driven decision making.

  • Advanced Education Options:

    • While a bachelor’s degree can enable you to enter the field, many employers prefer candidates with advanced qualifications. Consider pursuing:
      • A master’s degree, such as a Master of Business Administration (MBA), with a focus on sales or operations management. This advanced degree can deepen your understanding of business operations and strategic thinking.
      • Specialized master's degrees in data analytics or supply chain management may also enhance your qualifications by providing expertise in operations and performance analysis.

  • Skill Development Through Education:

    • Advanced educational programs often incorporate experiential learning components that prepare you for real-world challenges in sales operations, making you a more competitive candidate.

Choosing to further your education beyond the minimum requirements can position you for leadership opportunities and give you a significant advantage in a competitive job market.

Sales Operations Manager Professional Certifications & Licenses (2024)

To advance your career as a Sales Operations Manager, certain certifications and licenses can enhance your qualifications. Consider pursuing the following:

  • Certified Sales Operations Professional (CSOP): This certification focuses on the skills and knowledge needed for effective sales operations, including process optimization and data analysis.

  • Sales Management Certification: Offered by various organizations, these certifications typically include training on sales strategies, team management, and performance metrics.

  • Certification in Salesforce: Many sales operations rely heavily on CRM systems. Obtaining a Salesforce Administrator or Salesforce Sales Cloud Consultant certification can demonstrate proficiency in one of the most widely used tools in sales operations.

  • Certified Revenue Operations Professional (CROP): This certification emphasizes a holistic approach to revenue generation, integrating marketing, sales, and customer success functions.

  • Business Analysis Certification (e.g., CBAP): Business analysis skills are valuable for a Sales Operations Manager. Certifications such as the Certified Business Analysis Professional (CBAP) provide a strong foundation in analysis and process improvement.

  • Project Management Professional (PMP): As a Sales Operations Manager, you may be responsible for managing projects efficiently. The PMP certification can enhance your skills in project management methodologies and frameworks.

  • Data Analysis Certifications: Proficiency in data analysis is critical. Certifications such as Microsoft Certified: Data Analyst Associate or Google Data Analytics Professional Certificate can help you make data-driven decisions.

  • Lean Six Sigma Certification: A Lean Six Sigma certification can improve your skills in process optimization and efficiency, which are key aspects of sales operations.

These certifications can provide you with valuable knowledge and demonstrate your commitment to your professional development in the field of sales operations.

Job Duties for Sales Operations Managers

  • Direct and coordinate activities involving sales of manufactured products, services, commodities, real estate, or other subjects of sale.

  • Resolve customer complaints regarding sales and service.

  • Review operational records and reports to project sales and determine profitability.

Technologies and Skills Used by Sales Operations Managers

Customer relationship management CRM software

  • Oracle Eloqua
  • Salesforce software

Data base user interface and query software

  • Airtable
  • Yardi software

Enterprise resource planning ERP software

  • Microsoft Dynamics
  • Oracle PeopleSoft

Basic Skills

  • Listening to others, not interrupting, and asking good questions
  • Talking to others

Problem Solving

  • Noticing a problem and figuring out the best way to solve it

Social

  • Bringing people together to solve differences
  • Talking people into changing their minds or their behavior

Sales Operations Manager Internships, Apprenticeships & Practical Training

Gaining practical experience through internships and apprenticeships can significantly enhance your qualifications for a role as a Sales Operations Manager. Here are some examples of opportunities that can help you gain relevant skills in the field:

Internships

  • Sales Operations Intern at Technology Companies

    • Many tech firms offer internships focusing on analyzing sales data, improving sales processes, and supporting sales teams.
    • Responsibilities often include assisting with CRM management, creating sales reports, and validating sales data.

  • Consumer Goods Company Internship

    • Interns may participate in optimizing inventory levels, forecasting sales, and collaborating with marketing teams to align sales strategies.
    • This hands-on experience provides insight into how sales operations contribute to overall business success.

  • Financial Services Sales Support Internship

    • Interns might work on projects related to improving sales team productivity, enhancing client relationships, and streamlining operational workflows.
    • Gaining experience in a highly regulated environment can deepen your understanding of compliance and operational efficiency.

Apprenticeships

  • Sales Operations Apprenticeship at Retail Chains

    • Retail organizations may offer apprenticeships that allow you to work directly with regional sales teams and learn about managing sales metrics, inventory organization, and customer relationship management.
    • These roles often include shadowing experienced Sales Operations Managers to acquire practical skills and knowledge.

  • Business Analyst Apprenticeship with Sales Focus

    • In this apprenticeship, you could work on analyzing sales trends, customer behavior, and market strategies while developing analytical skills essential for a Sales Operations Manager role.
    • This opportunity allows you to blend technical skills with business acumen, which is valuable in sales operations.

Practical Training

  • Sales Operations Training Programs

    • Some companies offer structured training programs where you can learn about sales processes, tools, and best practices in a hands-on environment.
    • These programs often provide mentorship from experienced sales professionals and structured coursework on topics such as sales forecasting and territory management.

  • Projects with Nonprofits or Startups

    • Consider volunteering or interning with nonprofits or startups where you can take on sales operations responsibilities.
    • This experience can include developing sales strategies, managing donor relations, or analyzing data to improve fundraising efforts, exposing you to the operational side of sales.

Participating in these internships, apprenticeships, or practical training opportunities will help you build a strong foundation and skill set for your future career as a Sales Operations Manager.

Sales Operations Manager Continuing Education & Professional Development (2024)

To enhance your skills and advance in your career as a Sales Operations Manager, consider the following educational opportunities and professional development avenues:

Certifications

  • Sales Operations Certifications: Obtain specialized certifications from recognized organizations such as the Sales Management Association or the Association of Sales Professionals, which can provide you with valuable insights and methodologies in sales operations.

  • Project Management Certification: Certifications like PMP (Project Management Professional) can equip you with essential project management skills that are applicable to sales operations processes.

  • Data Analysis Certifications: Courses in data analysis from providers like Coursera or LinkedIn Learning can enhance your ability to interpret and leverage sales data effectively.

Workshops and Seminars

  • Sales Operations Workshops: Participate in workshops that focus on specific elements of sales operations, such as forecasting, CRM management, and process optimization.

  • Industry Conferences: Attend conferences related to sales and operations management. Networking and learning from industry leaders can provide you with insights into emerging trends and best practices.

Online Courses

  • Business Analytics: Enroll in online courses that focus on business analytics and data-driven decision-making, which are critical in sales operations.

  • CRM Platforms: Take courses on popular CRM tools like Salesforce or HubSpot to improve your proficiency with software essential for sales operations.

Networking Opportunities

  • Professional Associations: Join organizations such as the Sales Operations Network or the Sales Management Association to connect with peers, access exclusive resources, and stay updated on industry trends.

  • Local Business Groups: Participate in local business chambers or groups that focus on sales and marketing to expand your professional network.

Advanced Education

  • Master’s Degree: Consider pursuing a Master’s in Business Administration (MBA) or a specialized master’s program focusing on sales management or operations to deepen your understanding and enhance your strategic capabilities.

  • Executive Education Programs: Engage in executive education programs offered by prestigious institutions that provide intensive training on advanced operational and managerial strategies.

Skills Development

  • Soft Skills Training: Develop your leadership, communication, and negotiation skills through targeted trainings or workshops.

  • Technical Skills: Broaden your technical skills in areas like CRM software usage, data visualization, and sales performance metrics through hands-on training and practice.

Investing time in these continuing education and professional development opportunities will not only enhance your capabilities but also position you as a competitive candidate in the field of sales operations management.

What To Look For When Deciding On Campus vs Online Degree Programs for Sales Operations Managers (2024)

When considering education options to become a Sales Operations Manager, you will find both online and campus-based programs available. Each format offers distinct advantages depending on your preferences, circumstances, and career goals.

Online Education Programs

  • Flexibility: Online programs often allow you to learn at your own pace. This is beneficial if you are working or have other commitments.
  • Accessibility: You can access materials and lectures from anywhere with an internet connection, making it easier to balance life and education.
  • Diverse Options: Many institutions offer a variety of online programs, ranging from certifications to advanced degrees, allowing you to choose what fits your needs.
  • Technology Integration: Online programs often utilize advanced learning technologies that can help you become familiar with digital tools vital for sales operations roles.
  • Networking Opportunities: While sometimes perceived as lacking, many online programs offer virtual networking events and forums where you can meet peers and industry professionals.

Campus-Based Education Programs

  • Face-to-Face Interaction: Attending classes on campus provides you with direct interaction with instructors and peers, fostering a collaborative learning environment.
  • Structured Learning Environment: The traditional classroom setting can help you stay focused and motivated due to a more regimented schedule.
  • Access to Campus Resources: On-campus students typically have access to libraries, career services, and networking events, which can enhance your educational experience.
  • Immediate Feedback: In-person classes allow for real-time questions and discussions, providing immediate feedback and clarifications on course materials.
  • Networking Events: Many institutions host career fairs, workshops, and guest speaker events that are easier to attend in person, allowing for direct connections within the industry.

Key Considerations

  • Learning Style: Consider whether you thrive in a self-directed online environment or prefer the structure of a traditional classroom.
  • Location: If you live in a remote area or have travel limitations, online programs may be more appropriate. Conversely, if you are near a reputable institution, on-campus options may be advantageous.
  • Cost: Review the tuition and associated costs of each program format. Online programs sometimes save money on transportation and housing, while campus programs may offer scholarships or financial aid.
  • Degree Goals: Evaluate whether your intended path leans more toward practical experience or formal degree credentials, which may influence your choice of program format.

Making a choice between online and campus-based education programs involves assessing your personal circumstances, learning preferences, and career aspirations in the Sales Operations Manager field.

Sales Operations Manager Typical Career Path (2024)

In the field of Sales Operations, career progression generally unfolds through a clearly defined pathway. Here’s how your journey might look:

Entry-Level Positions:

  • Sales Operations Analyst: This role involves supporting the sales team by analyzing data, preparing reports, and helping to implement processes. You will gain foundational knowledge in sales processes and metrics.

  • Sales Coordinator: In this position, you assist in the administrative aspects of the sales department, including managing schedules, coordinating sales meetings, and maintaining sales records.

  • Sales Support Specialist: You will provide support to the sales team by handling customer inquiries, managing order processing, and maintaining customer databases.

Mid-Level Positions:

  • Sales Operations Manager: At this stage, you would oversee the analysts and coordinators, ensuring that the sales operations function effectively. Your responsibilities would include process optimization, managing sales forecasting, and collaborating with marketing and finance.

  • Business Analyst: This role focuses on analyzing sales processes and identifying areas for improvement. You will use data to make strategic recommendations and support decision-making.

  • Sales Enablement Manager: Here, you work on equipping the sales team with the tools and resources they need to succeed. This includes developing training programs and resources to improve performance and productivity.

Advanced Positions:

  • Director of Sales Operations: In this role, you will lead the sales operations team, set strategic direction, and influence company-wide sales strategies. You will work closely with senior leadership to drive growth and efficiency.

  • Vice President of Sales Operations: This high-level role involves overseeing the entire sales operations function for the organization. You will be responsible for aligning sales strategies with overall business goals and ensuring that sales initiatives are effectively executed.

  • Chief Sales Officer (CSO): As a CSO, you lead all strategic sales initiatives across the company. You will be responsible for overall sales performance, including developing long-term strategies to achieve business objectives.

As you progress through these roles, you will need to enhance your skills, gain additional certifications, or pursue further education to stay competitive in the field. Networking and continuous learning will also play a vital role in your advancement within sales operations.

Related Fields and Alternative Career Paths to Sales Operations Managers (2024)

As a Sales Operations Manager, your skill set can easily translate into various related fields and alternative career paths. The education and competencies you acquire in this role open the door to several opportunities, making it beneficial to consider your options. Below are some career paths that align well with your experience and education:

  • Sales Manager:

    • If you enjoy leading teams and driving sales strategies, transitioning to a Sales Manager role is a natural step. This position focuses more on the frontline management of sales teams and often requires similar strategic thinking, forecasting, and analysis.

  • Business Development Manager:

    • This role emphasizes identifying growth opportunities and building relationships, which complements the analytical and strategic planning skills you develop as a Sales Operations Manager. Your experience in assessing sales processes can be advantageous in formulating new business strategies.

  • Marketing Manager:

    • With a background in sales operations, moving to a marketing role can leverage your understanding of customer needs and sales channels. Both fields require analytical skills, market research, and an ability to collaborate across departments.

  • Customer Success Manager:

    • In this position, you can utilize your skills in customer relationship management and process optimization to ensure client satisfaction and retention. Your experience in sales operations aids in understanding customer journeys and implementing successful engagement strategies.

  • Sales Analyst:

    • Transitioning to a role focused on data analysis and reporting can be seamless. As a Sales Analyst, you would delve deeper into data interpretation, sales forecasting, and performance metrics, relying on the analytical skills developed in sales operations.

  • Operations Manager:

    • If you are interested in broader operational responsibilities, this role allows you to oversee various functions within a business. Your knowledge of sales processes and systems enhances your ability to improve overall operational efficiency.

  • Product Manager:

    • Your understanding of market needs and competitive analysis can be beneficial in a Product Manager role. Here, you would focus on the product lifecycle, aligning sales goals with product features and specifications, which requires both strategic planning and cross-functional collaboration.

  • Account Executive:

    • If you prefer a more direct sales approach, this role involves cultivating client relationships and closing deals. Your sales operations experience provides you with insight into customer needs and sales techniques that can benefit your performance.

  • Training and Development Manager:

    • Given your experience in optimizing sales processes, you may choose to pivot towards developing training programs for sales staff. This role focuses on improving team performance and skills through targeted training initiatives.

Education and skills gained as a Sales Operations Manager can serve as a strong foundation for these alternative roles. Whether you choose to deepen your focus within sales or branch out into related areas, your background offers distinct advantages in navigating your career progression.

Sales Operations Manager Frequently Asked Questions (FAQs) (2024)

  • What degree do I need to become a Sales Operations Manager?
    Typically, a bachelor’s degree in business administration, marketing, finance, or a related field is required. Some employers may prefer candidates with a master’s degree or an MBA.

  • Are there any specific certifications that can help advance my career in sales operations?
    Yes, certifications such as Certified Sales Operations Professional (CSOP), Sales Operations Leadership (SOL), or training in CRM software can enhance your qualifications and demonstrate your expertise.

  • Is work experience important for a Sales Operations Manager role?
    Yes, most employers look for candidates with several years of experience in sales or operations roles. Progression through different positions in sales or business operations can provide relevant skills and knowledge.

  • What skills should I focus on developing for a Sales Operations Manager position?
    Key skills include data analysis, project management, CRM systems proficiency, strong communication abilities, and a solid understanding of sales processes and strategies.

  • How important is knowledge of technology in this role?
    Very important. Familiarity with sales technologies, such as CRM platforms, data analytics tools, and automation software, is essential for improving efficiency and reporting performance.

  • Can I transition to a Sales Operations Manager role from another career field?
    Yes, individuals from various backgrounds, including marketing, finance, or general operations, can transition into sales operations. Relevant skills and experience can help facilitate this career shift.

  • What type of internships or entry-level positions should I look for?
    Look for internships or entry-level positions in sales, marketing, or business operations. Roles such as sales analyst, marketing coordinator, or business operations assistant can provide valuable experience.

  • Is ongoing education necessary in this field?
    Continuous learning is beneficial, as sales strategies, technologies, and market dynamics evolve. Attend workshops, seminars, and courses to stay updated on industry trends and best practices.

  • What can I do to stand out when applying for Sales Operations Manager positions?
    Highlight relevant experience, showcase your analytical and technical skills, and demonstrate your understanding of sales processes. Tailor your resume and cover letter to emphasize accomplishments related to sales operations.

Additional Resources for Sales Operations Managers (2024)

  • LinkedIn Learning
    A platform offering a wide range of courses on sales operations, data analytics, CRM systems, and project management. You can enhance your skills relevant to a Sales Operations Manager role.

  • Coursera
    Provides access to courses and certifications from top universities. Look for programs focused on business analytics, sales management, and operational excellence.

  • Sales Management Association
    An organization dedicated to advancing sales management practices through research, education, and professional development. Membership provides access to resources, webinars, and events.

  • American Society for Quality (ASQ)
    Offers resources, certifications, and training for quality management, which can be valuable in the operations aspect of sales.

  • HubSpot Academy
    Offers free online training regarding CRM tools, inbound sales, and marketing strategies that are beneficial for Sales Operations Managers.

  • Institute for Sales Excellence
    Provides resources including certifications and training programs that enhance the skills of sales professionals.

  • Project Management Institute (PMI)
    Offers resources and certification programs that are beneficial for honing project management skills, critical for successful Sales Operations Management.

  • Salesforce Trailhead
    A free learning platform offering modules on the successful use of Salesforce, vital for managing sales operations effectively.

  • Business Analysis Body of Knowledge (BABOK)
    A guide that outlines the knowledge and skills necessary for business analysis and operational strategy, useful for understanding the analytical aspects of sales operations.

  • National Institute for Sales Excellence
    Provides certifications and training tailored to sales professionals that can complement your focus on operations.

  • DataCamp
    An online platform dedicated to data science and analytics training. Understanding data analytics is crucial for decision-making in sales operations.

These resources will support your educational journey and professional development in becoming a skilled Sales Operations Manager.