Shipping and Receiving Clerk Overview
Required Education and Training To Become a Shipping and Receiving Clerk
Best Schools to become a Shipping and Receiving Clerk in U.S. 2024
American Public University System
In-State Tuition:$6,840
Out-of-State Tuition:$6,840
Admission Rate:N/A
Graduation Rate:55%
Total Enrollment:48,668
Michigan State University
In-State Tuition:$16,437
Out-of-State Tuition:$42,427
Admission Rate:88%
Graduation Rate:82%
Total Enrollment:50,023
The University of Tennessee-Knoxville
In-State Tuition:$11,332
Out-of-State Tuition:$29,522
Admission Rate:68%
Graduation Rate:73%
Total Enrollment:33,805
Rutgers University-Newark
In-State Tuition:$12,900
Out-of-State Tuition:$30,600
Admission Rate:74%
Graduation Rate:66%
Total Enrollment:11,017
University of Houston
In-State Tuition:$8,685
Out-of-State Tuition:$20,877
Admission Rate:66%
Graduation Rate:63%
Total Enrollment:46,700
Rutgers University-New Brunswick
In-State Tuition:$12,900
Out-of-State Tuition:$30,600
Admission Rate:66%
Graduation Rate:84%
Total Enrollment:50,637
Shipping and Receiving Clerk Job Description:
- Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities.
- Generally receives orders via mail, phone, fax, or other electronic means.
- Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints.
Required Skills and Competencies To Become a Shipping and Receiving Clerk
Job Duties for Shipping and Receiving Clerks
Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.
Recommend merchandise or services that will meet customers' needs.
Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.
Technologies and Skills Used by Shipping and Receiving Clerks
Electronic mail software
- Email software
- Microsoft Outlook
Enterprise resource planning ERP software
- Microsoft Dynamics
- SAP software
Presentation software
- Microsoft PowerPoint
Basic Skills
- Listening to others, not interrupting, and asking good questions
- Talking to others
Social
- Changing what is done based on other people's actions
- Looking for ways to help people