Receptionist Overview

Required Education and Training To Become a Receptionist

Best Schools to become a Receptionist in U.S. 2024

Central Louisiana Technical Community College

Alexandria, LA

In-State Tuition:$3,335
Out-of-State Tuition:$3,335
Admission Rate:N/A
Graduation Rate:70%
Total Enrollment:1,226

SOWELA Technical Community College

Lake Charles, LA

In-State Tuition:$3,335
Out-of-State Tuition:$3,335
Admission Rate:N/A
Graduation Rate:40%
Total Enrollment:3,268

Coastline Community College

Fountain Valley, CA

In-State Tuition:$1,104
Out-of-State Tuition:$8,664
Admission Rate:N/A
Graduation Rate:23%
Total Enrollment:8,077

Valencia College

Orlando, FL

In-State Tuition:$1,984
Out-of-State Tuition:$7,933
Admission Rate:N/A
Graduation Rate:45%
Total Enrollment:43,370

Gateway Technical College

Kenosha, WI

In-State Tuition:$4,304
Out-of-State Tuition:$6,455
Admission Rate:N/A
Graduation Rate:45%
Total Enrollment:9,881

Merced College

Merced, CA

In-State Tuition:$1,104
Out-of-State Tuition:$7,800
Admission Rate:N/A
Graduation Rate:29%
Total Enrollment:10,214
Receptionist Job Description:
  • Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures.
  • Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, office machine operation, and filing.

Required Skills and Competencies To Become a Receptionist

Job Duties for Receptionists

  • Answer telephones, direct calls, and take messages.

  • Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.

  • Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.

Technologies and Skills Used by Receptionists

Accounting software

  • Intuit QuickBooks
  • Sage 50 Accounting

Data base user interface and query software

  • Blackboard software
  • Yardi software

Medical software

  • Henry Schein Dentrix
  • MEDITECH software

Basic Skills

  • Listening to others, not interrupting, and asking good questions
  • Reading work related information

Social

  • Changing what is done based on other people's actions
  • Looking for ways to help people

Current Job Market and Opportunites for a Receptionist

Additional Resources To Help You Become a Receptionist

FAQs About Becoming a Receptionist