Mail Processing Technician in Tennessee Career Overview

As a Mail Processing Technician, you play a vital role in the logistics and communication sector, primarily within the postal service. Your responsibilities encompass the efficient handling, sorting, and processing of mail and packages, ensuring that deliveries reach their intended destinations in a timely manner.

Key aspects of the Mail Processing Technician role include:

  • Mail Sorting: You operate various machinery that sorts letters and packages based on size, shape, and destination, optimizing the flow of mail through processing facilities.

  • Quality Control: You are responsible for inspecting mail items and packages for accuracy and completeness, which helps minimize delivery errors and enhances customer satisfaction.

  • Cycle Management: You manage the flow of mail throughout different processing stages, adhering to established timelines and protocols, ensuring operational efficiency.

  • Safety Compliance: Ensuring compliance with safety regulations and protocols is a critical part of your role, allowing for a safe working environment that protects both you and your colleagues.

  • Team Collaboration: As part of a larger team, you often collaborate with other technicians and postal workers, contributing to the overall effectiveness of mail handling operations.

  • Customer Service Support: While your primary role is related to the logistics of mail processing, you may also assist in addressing customer inquiries, thereby providing essential support to maintain service quality.

Your contributions as a Mail Processing Technician are essential to maintaining the integrity and efficiency of the mail system. You are part of a network that supports both personal communications and critical business operations, demonstrating the importance of your role in the broader scope of the industry.

Mail Processing Technician Salary in Tennessee

Annual Median: $52,420
Hourly Median: $25.2

Data sourced from Career One Stop, provided by the BLS Occupational Employment and Wage Statistics wage estimates.

Required Education To Become a Mail Processing Technician in Tennessee

To become a Mail Processing Technician in Tennessee, you typically need to complete specific educational programs and training. Consider the following qualifications:

  • Business Operations Support and Secretarial Services

    • This program will equip you with the fundamental knowledge and skills in office procedures, communication, and customer service necessary for a career in mail processing.

  • General Office Occupations and Clerical Services

    • This degree focuses on a broad range of clerical duties, enhancing your proficiency in office environments and preparing you for various tasks related to mail processing.

  • Office Management and Supervision

    • A program in office management provides leadership training and administrative skills that are beneficial for overseeing mail processing activities and ensuring efficient operations.

  • Word Processing

    • Enrolling in a word processing program will enhance your typing and document management skills, essential for handling correspondence and mail effectively.

In many cases, a high school diploma may also be accepted as a minimum educational requirement, but further education in the fields mentioned can significantly improve your qualifications and job prospects in the mail processing industry.

Best Schools to become a Mail Processing Technician in Tennessee 2024

#1Orange County

Coastline Community College

Fountain Valley, CA

In-State Tuition:$1,104
Out-of-State Tuition:$8,664
Admission Rate:N/A
Graduation Rate:23%
Total Enrollment:8,077
#2Orange County

Valencia College

Orlando, FL

In-State Tuition:$1,984
Out-of-State Tuition:$7,933
Admission Rate:N/A
Graduation Rate:45%
Total Enrollment:43,370
#3Kenosha County

Gateway Technical College

Kenosha, WI

In-State Tuition:$4,304
Out-of-State Tuition:$6,455
Admission Rate:N/A
Graduation Rate:45%
Total Enrollment:9,881
#4Cook County

Loyola University Chicago

Chicago, IL

In-State Tuition:$48,100
Out-of-State Tuition:$48,100
Admission Rate:79%
Graduation Rate:71%
Total Enrollment:16,899
#5Dallas County

Southern Methodist University

Dallas, TX

In-State Tuition:$55,012
Out-of-State Tuition:$55,012
Admission Rate:52%
Graduation Rate:82%
Total Enrollment:12,053
#6Arapahoe County

Community College of Aurora

Aurora, CO

In-State Tuition:$3,754
Out-of-State Tuition:$15,556
Admission Rate:N/A
Graduation Rate:25%
Total Enrollment:8,343
Mail Processing Technician Job Description:
  • Prepare incoming and outgoing mail for distribution for the United States Postal Service (USPS).
  • Examine, sort, and route mail.
  • Load, operate, and occasionally adjust and repair mail processing, sorting, and canceling machinery.
  • Keep records of shipments, pouches, and sacks, and perform other duties related to mail handling within the postal service.
  • Includes postal service mail sorters and processors employed by USPS contractors.

Mail Processing Technician Required Skills and Competencies in Tennessee

  • Attention to Detail: You must perform tasks with accuracy and precision, ensuring that all mail is sorted and processed correctly to avoid errors that could delay delivery.

  • Organizational Skills: It is essential to maintain an organized workspace and effectively manage time to handle the large volume of mail efficiently.

  • Technical Proficiency: Familiarity with postal equipment and technology, including sorting machines and computer systems, is vital for successful operation in the processing environment.

  • Problem-Solving Skills: You should approach challenges constructively, identifying issues in the mail processing workflow and implementing effective solutions.

  • Communication Skills: Clear communication with coworkers and supervisors is necessary for collaborating on tasks and addressing any processing discrepancies.

  • Physical Stamina: The role often requires standing for extended periods and lifting heavy packages, so maintaining physical fitness is important.

  • Multitasking Ability: You will need to effectively juggle several tasks simultaneously, ensuring that all mail is processed in a timely manner.

  • Teamwork: Being able to work harmoniously in a team setting is essential, as mail processing often involves collaboration with coworkers to meet deadlines and maintain workflow.

  • Adaptability: You must be able to quickly adjust to changes in workflow, technology, or procedures, embracing new methods that enhance efficiency.

  • Data Entry Skills: Accuracy in data entry is critical, as you will be required to input information into computer systems to track mail and shipments effectively.

Job Duties for Mail Processing Technicians

  • Clear jams in sorting equipment.

  • Operate various types of equipment, such as computer scanning equipment, addressographs, mimeographs, optical character readers, and bar-code sorters.

  • Sort odd-sized mail by hand, sort mail that other workers have been unable to sort, and segregate items requiring special handling.

Technologies and Skills Used by Mail Processing Technicians

Data base user interface and query software

  • Address Management System AMS
  • Directory software

Enterprise resource planning ERP software

  • Delivery operations information system DOIS
  • SAP software

Spreadsheet software

  • Microsoft Excel

Basic Skills

  • Keeping track of how well people and/or groups are doing in order to make improvements
  • Reading work related information

Problem Solving

  • Noticing a problem and figuring out the best way to solve it

Job Market and Opportunities for Mail Processing Technician in Tennessee

The job market for Mail Processing Technicians in Tennessee reflects a steady demand driven by evolving postal service needs and the increasing volume of mail and packages. Here are key aspects of the current job landscape:

  • Demand: The demand for Mail Processing Technicians continues to rise as the United States Postal Service (USPS) adapts to increasing e-commerce activity. With a surge in parcel delivery and the complexity of handling different mailing options, the need for skilled professionals in mail processing is pronounced.

  • Growth Potential: The role of Mail Processing Technicians holds significant growth potential. Factors contributing to career advancement in this field include:

    • Opportunities for upward mobility within the USPS, including promotions to supervisory or administrative roles.
    • Potential for cross-training in related areas of postal service operations, broadening your skillset and enhancing job security.

  • Geographical Hotspots: Certain areas in Tennessee offer concentrated opportunities for Mail Processing Technicians:

    • Nashville: As the state capital and a major metropolitan area, Nashville sees a high volume of mail and packages, creating numerous job openings.
    • Memphis: Known for its logistics and shipping industry, Memphis is home to a significant USPS processing facility and provides many job opportunities in mail processing.
    • Knoxville and Chattanooga: Both cities, while smaller than Nashville and Memphis, also have growing needs for mail processing services, particularly related to regional distribution.

  • Work Environment: Many positions are based in USPS processing facilities that employ advanced technology for sorting and managing mail, highlighting the need for technicians to maintain and operate this equipment effectively.

Staying updated on industry trends, technological advancements, and regional developments will position you favorably in this growing field within Tennessee.

Top Related Careers to Mail Processing Technician 2024

Postal Operations Coordinator
Postal Logistics Clerk
Sorting Machine Operator

Additional Resources To Help You Become a Mail Processing Technician in Tennessee

  • U.S. Postal Service
    Access official information about job responsibilities, application procedures, and career advancement as a Mail Processing Technician on the U.S. Postal Service’s official site.
    U.S. Postal Service Career Opportunities

  • O*NET Online
    Explore detailed job descriptions, required skills, and work environment for Mail Processing Technicians. This site provides insightful data to help you understand the career landscape.
    O*NET: Mail Processing Technicians

  • Bureau of Labor Statistics (BLS)
    Find statistics, job outlook, and wage data related to Mail Processing Technicians and similar occupations in the postal service industry.
    BLS: Postal Service Workers

  • National Association of Letter Carriers (NALC)
    The NALC provides information on labor rights and support for postal workers, including those in mail processing.
    National Association of Letter Carriers

  • International Association of Postal Workers (IAPW)
    This organization represents the interests of postal workers in various capacities and offers resources for professional development.
    International Association of Postal Workers

  • Tennessee Career Center
    Utilize this state-run resource for job search assistance, skill training, and career guidance in the Tennessee area.
    Tennessee Career Center

  • LinkedIn Learning
    Consider taking relevant online courses to enhance your skills related to logistics, handling mail, and proper use of postal equipment.
    LinkedIn Learning

These resources will provide you with valuable information and tools to advance your career as a Mail Processing Technician in Tennessee.

Frequently Asked Questions (FAQs) About Mail Processing Technician in Tennessee

  • What does a Mail Processing Technician do?
    As a Mail Processing Technician, you are responsible for sorting, processing, and handling mail. This includes operating machinery that sorts letters and packages, ensuring items are properly routed, and preparing mail for delivery.

  • What qualifications do I need to become a Mail Processing Technician?
    Most positions require a high school diploma or GED. Strong attention to detail, the ability to work under time constraints, and basic computer skills are essential. Prior experience in mail processing or related fields can be an advantage.

  • What are the typical work hours for a Mail Processing Technician?
    Work hours may vary depending on the facility. Many technicians work full-time, with some positions requiring evening, overnight, or weekend shifts to accommodate the volume of mail processing.

  • Is there room for advancement in this career?
    Yes, there are opportunities for advancement. With experience, you may move into supervisory roles or specialized positions within the Postal Service or similar organizations.

  • What skills are important for a Mail Processing Technician?
    Key skills include:

    • Attention to detail
    • Manual dexterity
    • Time management
    • Basic computer skills
    • Ability to follow safety protocols

  • What is the average salary for a Mail Processing Technician in Tennessee?
    Salaries can vary based on location and experience. As of the latest data, the average annual salary ranges from $30,000 to $45,000.

  • Are there any physical requirements for the job?
    Yes, the job may require you to stand for long periods, lift heavy packages, and perform repetitive tasks. Good physical stamina and health are beneficial.

  • What kind of training can I expect?
    You will receive on-the-job training, which typically includes learning how to operate mail sorting machines, understanding postal regulations, and familiarizing yourself with safety practices.

  • Do I need to pass a background check?
    Yes, most employers will conduct a background check as part of the hiring process. This is to ensure the safety and security of mail handling.

  • What are the work environment and company culture like?
    The work environment is usually fast-paced and requires teamwork. Company culture may vary, but many facilities emphasize efficiency and accuracy in mail processing.

  • How is job stability for Mail Processing Technicians?
    Job stability can be quite good due to the ongoing demand for mail services, with positions offered by the United States Postal Service and private companies alike.

  • Can I work part-time as a Mail Processing Technician?
    Yes, part-time positions are often available, depending on the needs of the facility. These roles can provide flexibility for those seeking to balance work with other commitments.