Information Desk Clerk Overview
Required Education and Training To Become an Information Desk Clerk
Best Schools to become a Information Desk Clerk in U.S. 2024
Maysville Community and Technical College
In-State Tuition:$4,368
Out-of-State Tuition:$15,288
Admission Rate:N/A
Graduation Rate:49%
Total Enrollment:3,974
Eastern Gateway Community College
In-State Tuition:$4,115
Out-of-State Tuition:$7,727
Admission Rate:N/A
Graduation Rate:31%
Total Enrollment:30,364
Central Louisiana Technical Community College
In-State Tuition:$3,335
Out-of-State Tuition:$3,335
Admission Rate:N/A
Graduation Rate:70%
Total Enrollment:1,226
Ivy Tech Community College
In-State Tuition:$4,487
Out-of-State Tuition:$8,777
Admission Rate:N/A
Graduation Rate:31%
Total Enrollment:89,705
Bluegrass Community and Technical College
In-State Tuition:$4,368
Out-of-State Tuition:$15,288
Admission Rate:N/A
Graduation Rate:35%
Total Enrollment:10,318
SOWELA Technical Community College
In-State Tuition:$3,335
Out-of-State Tuition:$3,335
Admission Rate:N/A
Graduation Rate:40%
Total Enrollment:3,268
Information Desk Clerk Job Description:
- Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.
Required Skills and Competencies To Become an Information Desk Clerk
Job Duties for Information Desk Clerks
Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
Receive payment and record receipts for services.
Technologies and Skills Used by Information Desk Clerks
Data base user interface and query software
- Claim processing system software
- FileMaker Pro
Electronic mail software
- Email software
- Microsoft Outlook
Word processing software
- Google Docs
- Microsoft Word
Basic Skills
- Listening to others, not interrupting, and asking good questions
- Talking to others
Social
- Looking for ways to help people
- Understanding people's reactions