Guest Relations Officer Overview
Required Education and Training To Become a Guest Relations Officer
Best Schools to become a Guest Relations Officer in U.S. 2024
Florida International University
In-State Tuition:$4,721
Out-of-State Tuition:$16,529
Admission Rate:64%
Graduation Rate:69%
Total Enrollment:55,609
University of Central Florida
In-State Tuition:$4,478
Out-of-State Tuition:$19,810
Admission Rate:41%
Graduation Rate:76%
Total Enrollment:68,346
University of Nevada-Las Vegas
In-State Tuition:$8,159
Out-of-State Tuition:$24,701
Admission Rate:85%
Graduation Rate:47%
Total Enrollment:30,660
California State Polytechnic University-Pomona
In-State Tuition:$5,742
Out-of-State Tuition:$17,622
Admission Rate:55%
Graduation Rate:66%
Total Enrollment:27,503
Washington State University
In-State Tuition:$10,708
Out-of-State Tuition:$26,392
Admission Rate:83%
Graduation Rate:62%
Total Enrollment:27,539
Florida State University
In-State Tuition:$4,640
Out-of-State Tuition:$19,084
Admission Rate:25%
Graduation Rate:85%
Total Enrollment:44,161
Guest Relations Officer Job Description:
- Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.
Required Skills and Competencies To Become a Guest Relations Officer
Job Duties for Guest Relations Officers
Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
Receive payment and record receipts for services.
Technologies and Skills Used by Guest Relations Officers
Data base user interface and query software
- Claim processing system software
- FileMaker Pro
Electronic mail software
- Email software
- Microsoft Outlook
Word processing software
- Google Docs
- Microsoft Word
Basic Skills
- Listening to others, not interrupting, and asking good questions
- Talking to others
Social
- Looking for ways to help people
- Understanding people's reactions