Career

How To Become A Clerical Supervisor In North Dakota 2024

Learn everything you need to know about becoming a Clerical Supervisor, including salary, schools, and programs.

Clerical Supervisor in North Dakota Career Overview

As a Clerical Supervisor, you play a key role in the administrative landscape of your organization. Your responsibilities encompass overseeing the daily operations of clerical staff, ensuring that administrative tasks are completed efficiently and effectively. This role is integral to the smooth functioning of various departments, as you lead a team that handles essential paperwork, data entry, and customer service functions.

Your job duties may include:

  • Managing Staff Performance: You are responsible for training, evaluating, and providing feedback to clerical team members. By fostering a constructive work environment, you help enhance productivity and job satisfaction.

  • Implementing Procedures: You develop and enforce policies and protocols that streamline operations. This ensures that clerical functions align with organizational standards and best practices.

  • Coordinating Tasks: You assign duties to clerical employees based on workload and individual strengths. Effective delegation encourages teamwork and maximizes efficiency.

  • Handling Communications: You facilitate interaction between different departments, ensuring that information flows smoothly and that all team members are on the same page.

  • Maintaining Records: You oversee the handling of sensitive documents and data management. Proper record-keeping is essential for operational integrity and compliance with regulations.

In this supervisory role, your contribution significantly impacts overall organizational success. By ensuring that clerical operations run smoothly, you help maintain organizational efficiency and support other staff in achieving their objectives. Your leadership is vital in building a competent and motivated clerical workforce, fostering a collaborative team environment conducive to achieving departmental goals.

Best Schools to become a Clerical Supervisor near North Dakota 2024

Rasmussen University-Minnesota

St. Cloud, MN

In-State Tuition:$11,817
Out-of-State Tuition:$11,817
Admission Rate:N/A
Graduation Rate:48%
Total Enrollment:3,058

Clerical Supervisor Salary in North Dakota

Annual Median: $62,280
Hourly Median: $29.94

Data sourced from Career One Stop, provided by the BLS Occupational Employment and Wage Statistics wage estimates.

Required Education To Become a Clerical Supervisor in North Dakota

To pursue a career as a Clerical Supervisor, specific educational qualifications and training are typically required. Consider the following degree programs that can provide you with the necessary background:

  • Administrative Assistant and Secretarial Science

    • This program generally covers office procedures, communication skills, and administrative tasks, equipping you with essential skills for a supervisory role in clerical settings.
  • General Office Occupations and Clerical Services

    • This program offers a broad overview of various clerical tasks and office functions. You will gain knowledge of administrative procedures, computer applications, and record-keeping techniques.
  • Executive Assistant and Secretary

    • This degree focuses on advanced administrative skills, project management, and executive support, preparing you for high-level clerical supervision responsibilities.
  • Office Management and Supervision

    • This program emphasizes managerial skills within an office environment, including training in human resources, finance, and efficient office operations, all of which are important for a supervisory role.

Obtaining one of these degrees can enhance your qualifications and provide you with the foundational knowledge necessary to effectively supervise clerical staff.

Best Schools to become a Clerical Supervisor near North Dakota 2024

Rasmussen University-Minnesota

St. Cloud, MN

In-State Tuition:$11,817
Out-of-State Tuition:$11,817
Admission Rate:N/A
Graduation Rate:48%
Total Enrollment:3,058
Clerical Supervisor Job Description:
  • Directly supervise and coordinate the activities of clerical and administrative support workers.

Clerical Supervisor Required Skills and Competencies in North Dakota

  • Leadership Skills: Demonstrate the ability to lead and motivate a team effectively, while fostering a positive work environment.

  • Communication Skills: Exhibit strong verbal and written communication skills to ensure clear instructions and facilitate effective collaboration within the team and with other departments.

  • Organizational Skills: Maintain a high level of organization to manage multiple tasks and projects simultaneously, ensuring deadlines are met and workflows are streamlined.

  • Time Management: Prioritize tasks effectively and allocate resources efficiently to meet team goals and objectives in a timely manner.

  • Problem-Solving Abilities: Apply critical thinking to identify issues and develop practical solutions, ensuring minimal disruption to operations.

  • Attention to Detail: Maintain a keen eye for detail to review work outputs, ensuring accuracy and quality in all correspondence and documentation.

  • Technical Proficiency: Possess a strong understanding of office software and technology, including spreadsheets, word processing, and database management systems.

  • Interpersonal Skills: Build and maintain positive relationships with team members, promoting teamwork and effective conflict resolution.

  • Customer Service Orientation: Understand the importance of providing exceptional service to both internal and external stakeholders, ensuring a positive organizational image.

  • Budget Management: Understand basic financial principles to assist in monitoring departmental budgets and expenditures effectively.

  • Adaptability: Adjust quickly to changing priorities and demands, demonstrating flexibility to handle the evolving nature of office work.

  • Training and Development: Ability to identify skill gaps and provide training or mentoring to team members for their professional growth and development.

  • Data Management: Knowledge of how to effectively gather, analyze, and utilize data to improve operational processes and efficiency.

  • Regulatory Knowledge: Familiarity with relevant legal and compliance regulations that impact office operations, ensuring adherence to policies and standards.

Job Duties for Clerical Supervisors

  • Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.

  • Resolve customer complaints or answer customers' questions regarding policies and procedures.

  • Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.

Technologies and Skills Used by Clerical Supervisors

Accounting software

  • Intuit QuickBooks
  • Sage 50 Accounting

Data base user interface and query software

  • Blackboard software
  • Yardi software

Enterprise resource planning ERP software

  • Microsoft Dynamics
  • Oracle PeopleSoft

Basic Skills

  • Keeping track of how well people and/or groups are doing in order to make improvements
  • Listening to others, not interrupting, and asking good questions

Problem Solving

  • Noticing a problem and figuring out the best way to solve it

Social

  • Changing what is done based on other people's actions
  • Understanding people's reactions

Job Market and Opportunities for Clerical Supervisor in North Dakota

  • The job market for Clerical Supervisors in North Dakota remains stable, with a consistent demand across various sectors. As organizations expand and adapt to evolving operational needs, the requirement for skilled supervisors to manage clerical staff and ensure efficient office operations is significant.

  • The overall growth potential for this role is positive. Many businesses are looking to boost productivity, streamline processes, and enhance customer service, which leads to an increased need for qualified clerical supervisors. With the state experiencing a diversification of its economy, roles in administration are expected to expand correspondingly.

  • Geographic hotspots in North Dakota for clerical supervisory positions include major urban centers such as:

    • Fargo: As the largest city in the state, Fargo hosts a variety of businesses, including healthcare, technology, and retail, which frequently require clerical supervision.
    • Bismarck: The state capital offers opportunities in government agencies, non-profits, and educational institutions, contributing to demand for clerical oversight.
    • Grand Forks: Home to a major university and various educational facilities, Grand Forks presents openings in academic administration and related fields.
    • Minot: With its active energy sector and growing economy, Minot also shows promise for clerical supervisory roles, particularly in businesses that are scaling up.
  • Job openings can vary seasonally and due to economic cycles. It is advisable to regularly check local job boards and company websites for current openings and trends.

  • Networking with local business associations and attending career fairs can also be beneficial in uncovering opportunities and staying informed about job market changes specific to clerical supervision in North Dakota.

  • As companies increasingly prioritize technology and efficiency, you may find opportunities that blend administrative supervision with technological skills, further broadening your potential job prospects.

Additional Resources To Help You Become a Clerical Supervisor in North Dakota

  • U.S. Bureau of Labor Statistics (BLS)
    Access up-to-date information on job outlook, salary, and employment statistics for clerical supervisors.
    BLS Occupational Outlook Handbook – Administrative Services Managers

  • North Dakota Job Service
    A state resource offering labor market information, job listings, and career counseling services specifically for North Dakota.
    North Dakota Job Service

  • National Association of Administrative Professionals (NAAP)
    This organization offers resources, training, and professional development tailored to administrative roles, including supervisory positions.
    NAAP

  • American Management Association (AMA)
    Explore training programs and resources focused on management skills that are valuable for a clerical supervisor role.
    AMA

  • Society for Human Resource Management (SHRM)
    A platform for resources related to workplace management, HR practices, and employment trends that can be beneficial for supervisory roles.
    SHRM

  • LinkedIn Learning
    Online courses focusing on leadership, communication, and technical skills relevant to clerical supervision.
    LinkedIn Learning

  • Microsoft Office Training
    Enhance your proficiency in essential software tools commonly used in clerical positions, such as Word, Excel, and Outlook.
    Microsoft Office Training

  • Project Management Institute (PMI)
    Resources and certification opportunities for those looking to enhance their project management skills applicable in supervisory roles.
    PMI

  • North Dakota State University (NDSU) Continuing Education
    Educational opportunities including courses on office management, leadership, and organizational skills.
    NDSU Continuing Education

  • American Society of Administrative Professionals (ASAP)
    Offers professional development workshops, certifications, and networking opportunities for administrative professionals.
    ASAP

These resources will provide you with valuable information and tools to enhance your knowledge and skills as you pursue a career as a Clerical Supervisor in North Dakota.

Frequently Asked Questions (FAQs) About Clerical Supervisor in North Dakota

  • What is a Clerical Supervisor?
    A Clerical Supervisor is responsible for overseeing the administrative staff and ensuring that clerical operations run efficiently. You will manage tasks such as scheduling, training employees, and coordinating office activities.

  • What qualifications do I need to become a Clerical Supervisor?
    Typically, you will need a high school diploma or equivalent. Many employers prefer candidates with an associate degree or bachelor's degree in business administration or a related field. Experience in administrative roles often helps prepare you for this position.

  • What skills are essential for a Clerical Supervisor?
    Important skills include strong organizational abilities, effective communication, leadership, problem-solving aptitudes, and proficiency in office software. Familiarity with budgeting and project management can also be beneficial.

  • What is the typical salary for a Clerical Supervisor in North Dakota?
    Salaries can vary based on experience, education, and specific employers. As of recent data, the average salary for a Clerical Supervisor in North Dakota ranges from $45,000 to $60,000 annually.

  • What are the typical work hours for a Clerical Supervisor?
    Most Clerical Supervisors work full-time during regular business hours, which are generally 8 am to 5 pm, Monday to Friday. However, some may need to work additional hours during busy periods.

  • What are the advancement opportunities for Clerical Supervisors?
    You can advance to higher management roles such as Office Manager or Operations Manager with further experience and possibly additional education. Continuous professional development and networking can facilitate career progression.

  • What industries are hiring Clerical Supervisors?
    Various industries employ Clerical Supervisors, including healthcare, education, government, finance, and corporate sectors, as virtually all organizations need clerical support.

  • How can I find job openings for Clerical Supervisors in North Dakota?
    Job openings can be found on online job boards, company websites, and through regional staffing agencies. Networking events and professional associations may also provide leads on job opportunities.

  • Are there any certifications beneficial for a Clerical Supervisor?
    Certifications such as the Certified Administrative Professional (CAP) or specialty training in office management can enhance your qualifications and make you more competitive in the job market.

  • What challenges might I face in this role?
    Common challenges include managing conflicts within your team, ensuring deadlines are met, and adapting to changes in technology or office procedures. Effective communication and leadership skills are essential in overcoming these obstacles.