Field Service Technician Overview
Required Education and Training To Become a Field Service Technician
Best Schools to become a Field Service Technician in U.S. 2024
Refrigeration School Inc
In-State Tuition:$N/A
Out-of-State Tuition:$N/A
Admission Rate:N/A
Graduation Rate:61%
Total Enrollment:1,006
WyoTech
In-State Tuition:$N/A
Out-of-State Tuition:$N/A
Admission Rate:N/A
Graduation Rate:81%
Total Enrollment:993
University of Northwestern Ohio
In-State Tuition:$10,659
Out-of-State Tuition:$10,659
Admission Rate:N/A
Graduation Rate:59%
Total Enrollment:2,615
Universal Technical Institute of Arizona Inc
In-State Tuition:$N/A
Out-of-State Tuition:$N/A
Admission Rate:N/A
Graduation Rate:50%
Total Enrollment:1,972
Gateway Community and Technical College
In-State Tuition:$4,368
Out-of-State Tuition:$15,288
Admission Rate:N/A
Graduation Rate:46%
Total Enrollment:4,440
Texas State Technical College
In-State Tuition:$6,969
Out-of-State Tuition:$11,094
Admission Rate:N/A
Graduation Rate:37%
Total Enrollment:10,601
Field Service Technician Job Description:
- Install, set up, rearrange, or remove switching, distribution, routing, and dialing equipment used in central offices or headends.
- Service or repair telephone, cable television, Internet, and other communications equipment on customers' property.
- May install communications equipment or communications wiring in buildings.
Required Skills and Competencies To Become a Field Service Technician
Job Duties for Field Service Technicians
Demonstrate equipment to customers and explain its use, responding to any inquiries or complaints.
Test circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions, using test meters, circuit diagrams, polarity probes, and other hand tools.
Test repaired, newly installed, or updated equipment to ensure that it functions properly and conforms to specifications, using test equipment and observation.
Technologies and Skills Used by Field Service Technicians
Analytical or scientific software
- Fluke ClearSight Analyzer
- Fluke Networks TechAdvisor Field Access System
Presentation software
- Microsoft PowerPoint
Spreadsheet software
- Microsoft Excel
Basic Skills
- Listening to others, not interrupting, and asking good questions
- Thinking about the pros and cons of different ways to solve a problem
People and Technology Systems
- Figuring out how a system should work and how changes in the future will affect it
- Thinking about the pros and cons of different options and picking the best one
Problem Solving
- Noticing a problem and figuring out the best way to solve it