Terminal Service Agent Overview

Required Education and Training To Become a Terminal Service Agent

Best Schools to become a Terminal Service Agent in U.S. 2024

Utah Valley University

Orem, UT

In-State Tuition:$5,614
Out-of-State Tuition:$17,174
Admission Rate:N/A
Graduation Rate:39%
Total Enrollment:43,099

International Air and Hospitality Academy

Vancouver, WA

In-State Tuition:$N/A
Out-of-State Tuition:$N/A
Admission Rate:N/A
Graduation Rate:73%
Total Enrollment:133

L3Harris Flight Academy

Sanford, FL

In-State Tuition:$N/A
Out-of-State Tuition:$N/A
Admission Rate:N/A
Graduation Rate:N/A
Total Enrollment:N/A

Purdue University-Main Campus

West Lafayette, IN

In-State Tuition:$9,718
Out-of-State Tuition:$28,520
Admission Rate:53%
Graduation Rate:83%
Total Enrollment:51,528

Guilford Technical Community College

Jamestown, NC

In-State Tuition:$2,128
Out-of-State Tuition:$7,504
Admission Rate:N/A
Graduation Rate:28%
Total Enrollment:10,067

Tarrant County College District

Fort Worth, TX

In-State Tuition:$3,402
Out-of-State Tuition:$8,235
Admission Rate:N/A
Graduation Rate:21%
Total Enrollment:40,131
Terminal Service Agent Job Description:
  • Provide services to ensure the safety of passengers aboard ships, buses, trains, or within the station or terminal.
  • Perform duties such as explaining the use of safety equipment, serving meals or beverages, or answering questions related to travel.

Required Skills and Competencies To Become a Terminal Service Agent

Job Duties for Terminal Service Agents

  • Provide boarding assistance to elderly, sick, or injured people.

  • Respond to passengers' questions, requests, or complaints.

  • Secure passengers for transportation by buckling seatbelts or fastening wheelchairs with tie-down straps.

Technologies and Skills Used by Terminal Service Agents

Electronic mail software

  • Email software

Office suite software

  • Microsoft Office software

Operating system software

  • Microsoft Windows

Basic Skills

  • Listening to others, not interrupting, and asking good questions
  • Talking to others

Social

  • Looking for ways to help people
  • Understanding people's reactions

Current Job Market and Opportunites for a Terminal Service Agent

Additional Resources To Help You Become a Terminal Service Agent

FAQs About Becoming a Terminal Service Agent