Sales Operations Manager in Georgia Career Overview

As a Sales Operations Manager, you play a significant role in enhancing the efficiency and effectiveness of a sales team. Your primary responsibilities center around optimizing sales processes, managing data and reporting, and implementing strategies that align the sales force with overarching company goals.

Key aspects of your role include:

  • Data Analysis: You analyze sales trends and performance metrics to provide insights that guide decision-making and strategy formulation.
  • Process Improvement: You evaluate existing sales processes and implement improvements to streamline operations and increase productivity, ensuring the sales team can perform optimally.
  • Collaboration: You work closely with various departments, such as marketing, finance, and customer service, to align efforts and facilitate smooth communication.

This position is essential in the sales ecosystem as you ensure that the sales team is equipped with the necessary tools and information needed to achieve their targets. By managing the operational aspects of sales, you enable your organization to respond quickly to market changes, adapt strategies, and maximize revenue potential. Your contributions help create a structured and focused approach to sales, fostering an environment that supports growth and success within the team.

Sales Operations Manager Salary in Georgia

Annual Median: $141,720
Hourly Median: $68.14

Data sourced from Career One Stop, provided by the BLS Occupational Employment and Wage Statistics wage estimates.

Required Education To Become a Sales Operations Manager in Georgia

To become a Sales Operations Manager, you typically need a combination of relevant education and training. Consider the following college degree programs:

  • Business Administration and Management: This program provides a strong foundation in the principles of business, covering areas such as organizational behavior, project management, and strategic planning.

  • Business and Personal Financial Services Marketing Operations: This degree focuses on marketing strategies specifically tailored to personal financial services, equipping you with skills in both sales and financial management.

  • General Merchandising, Sales, and Related Marketing Operations: This program encompasses various aspects of merchandising and marketing operations, giving you insights into sales techniques and customer engagement.

  • Sales and Marketing Operations: A focused degree in this area helps you understand the dynamics between sales and marketing, offering knowledge about sales processes and marketing strategies.

  • Teacher Education, Selling Skills and Sales Operations: This unique blend prepares you for roles that require both teaching and practical sales skills, emphasizing the development of effective selling techniques and sales management practices.

Most Sales Operations Manager positions require at least a bachelor’s degree in one of these fields. Additional certifications or training in sales techniques, marketing strategies, or business management can enhance your qualifications and job prospects.

Best Schools to become a Sales Operations Manager in Georgia 2024

University of Phoenix-Arizona

Phoenix, AZ

In-State Tuition:$9,552
Out-of-State Tuition:$9,552
Admission Rate:N/A
Graduation Rate:18%
Total Enrollment:88,891

Southern New Hampshire University

Manchester, NH

In-State Tuition:$15,000
Out-of-State Tuition:$15,000
Admission Rate:96%
Graduation Rate:41%
Total Enrollment:164,091

Western Governors University

Salt Lake City, UT

In-State Tuition:$7,404
Out-of-State Tuition:$7,404
Admission Rate:N/A
Graduation Rate:49%
Total Enrollment:156,935

Colorado Technical University-Colorado Springs

Colorado Springs, CO

In-State Tuition:$12,036
Out-of-State Tuition:$12,036
Admission Rate:N/A
Graduation Rate:20%
Total Enrollment:24,808

Grand Canyon University

Phoenix, AZ

In-State Tuition:$16,407
Out-of-State Tuition:$16,407
Admission Rate:78%
Graduation Rate:45%
Total Enrollment:101,816

Liberty University

Lynchburg, VA

In-State Tuition:$15,467
Out-of-State Tuition:$15,467
Admission Rate:99%
Graduation Rate:66%
Total Enrollment:96,709
Sales Operations Manager Job Description:
  • Plan, direct, or coordinate the actual distribution or movement of a product or service to the customer.
  • Coordinate sales distribution by establishing sales territories, quotas, and goals and establish training programs for sales representatives.
  • Analyze sales statistics gathered by staff to determine sales potential and inventory requirements and monitor the preferences of customers.

Sales Operations Manager Required Skills and Competencies in Georgia

  • Analytical Skills: You must be able to interpret complex data sets, identify trends, and make data-driven decisions that enhance sales performance.

  • Project Management: Managing multiple projects and initiatives simultaneously is essential. You should be skilled in organizing tasks, setting priorities, and executing plans effectively.

  • Communication Skills: You will need to convey information clearly and persuasively to various stakeholders, including sales teams, executives, and clients. Strong verbal and written communication skills are key.

  • Sales Knowledge: A thorough understanding of sales processes, methodologies, and best practices enables you to support your team effectively and drive revenue growth.

  • Technical Proficiency: Familiarity with CRM software, sales analytics tools, and other technology platforms is important for streamlining processes and improving productivity.

  • Problem-Solving Abilities: You should be adept at identifying issues and developing practical solutions quickly, thereby minimizing disruptions to sales momentum.

  • Strategic Thinking: You must be able to think long-term and align sales operations with the broader business strategy, ensuring that your initiatives support organizational goals.

  • Interpersonal Skills: Building rapport with diverse teams and stakeholders enhances collaboration and fosters a positive work environment. Your ability to work well with others is essential.

  • Attention to Detail: Ensuring accuracy in reporting, data entry, and process implementation is vital. Paying attention to details helps to avoid errors that could impact sales performance.

  • Leadership and Team Management: You should possess strong leadership skills to guide, mentor, and motivate your team, creating an environment that encourages high performance and continuous improvement.

Job Duties for Sales Operations Managers

  • Direct and coordinate activities involving sales of manufactured products, services, commodities, real estate, or other subjects of sale.

  • Resolve customer complaints regarding sales and service.

  • Review operational records and reports to project sales and determine profitability.

Technologies and Skills Used by Sales Operations Managers

Customer relationship management CRM software

  • Oracle Eloqua
  • Salesforce software

Data base user interface and query software

  • Airtable
  • Yardi software

Enterprise resource planning ERP software

  • Microsoft Dynamics
  • Oracle PeopleSoft

Basic Skills

  • Listening to others, not interrupting, and asking good questions
  • Talking to others

Problem Solving

  • Noticing a problem and figuring out the best way to solve it

Social

  • Bringing people together to solve differences
  • Talking people into changing their minds or their behavior

Job Market and Opportunities for Sales Operations Manager in Georgia

  • The demand for Sales Operations Managers in Georgia has been consistently strong. As businesses increasingly recognize the importance of streamlined sales processes and effective data management, the role has gained traction across various industries.

  • Growth potential in this field is significant. Companies are looking to enhance their sales performance through improved operational efficiencies, making Sales Operations Managers vital to organizational success. This trend is expected to continue, leading to a steady increase in job openings.

  • Major cities in Georgia, particularly Atlanta, are notable hotspots for Sales Operations Manager positions. Atlanta's robust economy and status as a business hub host numerous companies, including tech firms, financial institutions, and healthcare organizations that require skilled professionals in this role.

  • Other growing areas include Savannah and Augusta, where regional economic development initiatives are fostering new business opportunities that may increase demand for sales operations professionals.

  • Industries such as technology, manufacturing, and healthcare are significant contributors to job growth in this sector. As these industries expand, they often require Sales Operations Managers to streamline their sales strategies and optimize their operational functions.

  • Networking opportunities are plentiful in Georgia, with a variety of industry conferences, seminars, and professional organizations designed to connect you with potential employers and peers in the field. Engaging in these networks can enhance your job search and career advancement prospects.

  • Remote work has become more acceptable, broadening opportunities beyond geographical constraints. While local positions remain plentiful, businesses may also hire Sales Operations Managers who can work from home, offering increased flexibility in both job location and work-life balance.

Additional Resources To Help You Become a Sales Operations Manager in Georgia

  • Sales Operations Network (SON)

    • A professional network dedicated to sales operations excellence. They offer webinars, articles, and networking opportunities.
    • Website: Sales Operations Network
  • Sales Management Association

    • An organization providing resources, research, and networking for sales management professionals, including topics relevant to sales operations.
    • Website: Sales Management Association
  • American Association of Inside Sales Professionals (AA-ISP)

    • This association provides insights, training, and resources specifically for inside sales roles, including sales operations managers.
    • Website: AA-ISP
  • HubSpot Blog on Sales Operations

    • HubSpot's blog contains articles and resources that discuss methodologies, best practices, and tools related to sales operations.
    • Website: HubSpot Sales Blog
  • LinkedIn Learning

    • Offers a variety of online courses related to sales operations, leadership, analytics, and CRM tools that can be beneficial for your professional development.
    • Website: LinkedIn Learning
  • Sales Operations Handbook

    • Available on platforms like Amazon, this book offers insights and practical advice from experienced sales operations professionals.
    • Amazon Link: Sales Operations Handbook
  • Salesforce Blog

    • The Salesforce blog provides valuable resources and articles focusing on CRM management, sales strategies, and operational efficiencies.
    • Website: Salesforce Blog
  • Forrester Research

    • A leading research and advisory firm that offers reports on trends in sales and marketing operations, optimizing sales processes, and technology impacts.
    • Website: Forrester Research
  • Institute for Excellence in Sales (IES)

    • A community focused on improving sales performance and developing excellence in sales organizations, including best practices for operations.
    • Website: Institute for Excellence in Sales
  • Sales Operations Consulting Firms

    • Consider exploring consulting firms specializing in sales operations like TOPO, which provide research and advisory services for sales functions.
    • Website: TOPO
  • Georgia Association of Business (GAB)

    • This local organization provides resources and networking opportunities for business professionals in Georgia, including those in sales roles.
    • Website: Georgia Association of Business

Frequently Asked Questions (FAQs) About Sales Operations Manager in Georgia

  • What does a Sales Operations Manager do?
    A Sales Operations Manager is responsible for overseeing the sales operations function within a company. This role involves analyzing sales data, streamlining sales processes, managing sales technology, and collaborating with sales teams to improve efficiency and effectiveness.

  • What skills are essential for a Sales Operations Manager?
    Key skills include:

    • Analytical and problem-solving skills
    • Proficiency in CRM and sales enablement tools
    • Strong communication and interpersonal skills
    • Project management capabilities
    • Understanding of sales processes and metrics
  • What educational background is needed to become a Sales Operations Manager?
    Most employers prefer candidates with a bachelor’s degree in business administration, marketing, or a related field. Advanced degrees, such as an MBA, may enhance your qualifications and opportunities.

  • What is the average salary for a Sales Operations Manager in Georgia?
    The average salary for a Sales Operations Manager in Georgia varies based on experience and company size but typically ranges from $80,000 to $120,000 annually.

  • What types of industries employ Sales Operations Managers?
    Sales Operations Managers can be found in various industries, including technology, healthcare, manufacturing, and retail, as nearly every sector that relies on a sales force can benefit from their expertise.

  • What career advancement opportunities exist for Sales Operations Managers?
    With experience, you can advance to higher positions such as Director of Sales Operations, Vice President of Sales, or Chief Revenue Officer, focusing on broader strategic responsibilities.

  • How can I gain experience in sales operations?
    You can gain experience by pursuing entry-level roles in sales, marketing, or data analysis. Internships and project management positions that involve sales processes can also be beneficial.

  • What software tools should a Sales Operations Manager be familiar with?
    Familiarity with tools like Salesforce, HubSpot, Microsoft Dynamics, and various analytics platforms is essential. Additionally, knowledge of project management and reporting tools can be advantageous.

  • Is there a certification for Sales Operations Managers?
    While not mandatory, certifications such as the Certified Sales Operations Professional (CSOP) can enhance your credentials and demonstrate your commitment to the field.

  • What are the key challenges faced by Sales Operations Managers?
    Common challenges include managing data integrity, aligning sales and marketing strategies, adapting to changing market conditions, and ensuring that sales teams use technology effectively.

  • How important is networking in this field?
    Networking is very important. Building relationships with peers, joining industry associations, and attending relevant conferences can provide valuable insights, job opportunities, and professional growth.