Outbound Sales Specialist Overview
Required Education and Training To Become an Outbound Sales Specialist
Best Schools to become a Outbound Sales Specialist in U.S. 2024
University of Phoenix-Arizona
In-State Tuition:$9,552
Out-of-State Tuition:$9,552
Admission Rate:N/A
Graduation Rate:18%
Total Enrollment:88,891
Southern New Hampshire University
In-State Tuition:$15,000
Out-of-State Tuition:$15,000
Admission Rate:96%
Graduation Rate:41%
Total Enrollment:164,091
Western Governors University
In-State Tuition:$7,404
Out-of-State Tuition:$7,404
Admission Rate:N/A
Graduation Rate:49%
Total Enrollment:156,935
Colorado Technical University-Colorado Springs
In-State Tuition:$12,036
Out-of-State Tuition:$12,036
Admission Rate:N/A
Graduation Rate:20%
Total Enrollment:24,808
Grand Canyon University
In-State Tuition:$16,407
Out-of-State Tuition:$16,407
Admission Rate:78%
Graduation Rate:45%
Total Enrollment:101,816
Liberty University
In-State Tuition:$15,467
Out-of-State Tuition:$15,467
Admission Rate:99%
Graduation Rate:66%
Total Enrollment:96,709
Outbound Sales Specialist Job Description:
- Solicit donations or orders for goods or services over the telephone.
Required Skills and Competencies To Become an Outbound Sales Specialist
Job Duties for Outbound Sales Specialists
Contact businesses or private individuals by telephone to solicit sales for goods or services, or to request donations for charitable causes.
Explain products or services and prices, and answer questions from customers.
Obtain customer information such as name, address, and payment method, and enter orders into computers.
Technologies and Skills Used by Outbound Sales Specialists
Customer relationship management CRM software
- Database Systems Corp Telemation
- Microsoft Dynamics
Helpdesk or call center software
- Acarda Sales Technologies Acarda Outbound
- Softphone software
Video conferencing software
- Zoom
Basic Skills
- Listening to others, not interrupting, and asking good questions
- Talking to others
Social
- Looking for ways to help people
- Talking people into changing their minds or their behavior