IT Service Technician Overview
Required Education and Training To Become an IT Service Technician
Best Schools to become a IT Service Technician in U.S. 2024
Purdue University Global
In-State Tuition:$10,080
Out-of-State Tuition:$13,356
Admission Rate:N/A
Graduation Rate:20%
Total Enrollment:45,125
ABCO Technology
In-State Tuition:$N/A
Out-of-State Tuition:$N/A
Admission Rate:N/A
Graduation Rate:71%
Total Enrollment:117
NUC University
In-State Tuition:$6,448
Out-of-State Tuition:$8,160
Admission Rate:N/A
Graduation Rate:63%
Total Enrollment:26,720
Georgia Piedmont Technical College
In-State Tuition:$2,400
Out-of-State Tuition:$4,800
Admission Rate:N/A
Graduation Rate:37%
Total Enrollment:2,874
Gwinnett Technical College
In-State Tuition:$2,400
Out-of-State Tuition:$4,800
Admission Rate:N/A
Graduation Rate:31%
Total Enrollment:8,450
Atlanta Technical College
In-State Tuition:$2,400
Out-of-State Tuition:$4,800
Admission Rate:N/A
Graduation Rate:37%
Total Enrollment:3,125
IT Service Technician Job Description:
- Repair, maintain, or install computers, word processing systems, automated teller machines, and electronic office machines, such as duplicating and fax machines.
Required Skills and Competencies To Become an IT Service Technician
Job Duties for IT Service Technicians
Converse with customers to determine details of equipment problems.
Disassemble machines to examine parts, such as wires, gears, or bearings for wear or defects, using hand or power tools and measuring devices.
Reassemble machines after making repairs or replacing parts.
Technologies and Skills Used by IT Service Technicians
Electronic mail software
- Email software
- Microsoft Outlook
Operating system software
- Linux
- UNIX
Presentation software
- Microsoft PowerPoint
Basic Skills
- Listening to others, not interrupting, and asking good questions
- Thinking about the pros and cons of different ways to solve a problem
Problem Solving
- Noticing a problem and figuring out the best way to solve it