Protective Services Coordinator in Massachusetts Career Overview

As a Protective Services Coordinator, you play a significant role in ensuring the safety and well-being of individuals and communities. Your responsibilities center around the development and execution of strategies intended to protect vulnerable populations from harm and ensure compliance with relevant laws and regulations.

Key aspects of your role include:

  • Assessment of Needs: Identifying risks and vulnerabilities through thorough evaluation processes.
  • Plan Development: Crafting safety plans and intervention strategies tailored to the needs of specific individuals or groups.
  • Collaboration: Working alongside law enforcement, social services, and community organizations to facilitate effective protective measures.
  • Monitoring and Evaluation: Continuously assessing the effectiveness of protection strategies and making necessary adjustments.
  • Crisis Intervention: Responding promptly to incidents to mitigate harm and provide immediate support.

The importance of your role lies in fostering a secure environment for those you serve, which is fundamental in promoting overall community health and safety. Your efforts contribute not only to immediate protection but also to long-term prevention of harm, serving as a cornerstone of proactive public safety initiatives.

Protective Services Coordinator Salary in Massachusetts

Annual Median: $48,720
Hourly Median: $23.42

Data sourced from Career One Stop, provided by the BLS Occupational Employment and Wage Statistics wage estimates.

Required Education To Become a Protective Services Coordinator in Massachusetts

To become a Protective Services Coordinator in Massachusetts, you may pursue various educational pathways that prepare you for the responsibilities of the role. The following degree programs are particularly relevant:

  • Corrections: A degree in corrections focuses on the management and rehabilitation of offenders, providing insights into the criminal justice system and its processes.

  • Criminal Justice and Safety Studies: This field of study covers a broad range of topics related to the criminal justice system and includes safety protocols, legal issues, and the impact of crime on society.

  • Law Enforcement Investigation and Interviewing: A degree in this area equips you with skills in conducting interviews and investigations, essential for gathering information and evidence in protective services.

  • Law Enforcement Record-Keeping and Evidence Management: This program emphasizes the importance of maintaining accurate records and managing evidence, which is critical in protective services coordination.

  • Homeland Security: A degree in homeland security focuses on protecting the nation from threats and responding to emergencies, providing a strong foundation for roles in public safety and security.

  • Security and Loss Prevention Services: This program involves learning strategies for mitigating risks and preventing loss, suitable for protective services roles that emphasize safety and security measures.

Engaging in any of these educational programs will equip you with the theoretical knowledge and practical skills necessary for a successful career as a Protective Services Coordinator.

Best Schools to become a Protective Services Coordinator in Massachusetts 2024

Liberty University

Lynchburg, VA

In-State Tuition:$15,467
Out-of-State Tuition:$15,467
Admission Rate:99%
Graduation Rate:66%
Total Enrollment:96,709

Sam Houston State University

Huntsville, TX

In-State Tuition:$5,856
Out-of-State Tuition:$15,648
Admission Rate:85%
Graduation Rate:56%
Total Enrollment:21,480

American Public University System

Charles Town, WV

In-State Tuition:$6,840
Out-of-State Tuition:$6,840
Admission Rate:N/A
Graduation Rate:55%
Total Enrollment:48,668

Purdue University Global

West Lafayette, IN

In-State Tuition:$10,080
Out-of-State Tuition:$13,356
Admission Rate:N/A
Graduation Rate:20%
Total Enrollment:45,125

Rio Salado College

Tempe, AZ

In-State Tuition:$2,040
Out-of-State Tuition:$7,824
Admission Rate:N/A
Graduation Rate:10%
Total Enrollment:17,078

University of Virginia-Main Campus

Charlottesville, VA

In-State Tuition:$18,059
Out-of-State Tuition:$53,325
Admission Rate:19%
Graduation Rate:95%
Total Enrollment:26,082
Protective Services Coordinator Job Description:
  • Directly supervise and coordinate activities of security workers and security guards.

Protective Services Coordinator Required Skills and Competencies in Massachusetts

  • Communication Skills: You must possess strong verbal and written communication skills to effectively convey information to clients, colleagues, and stakeholders. This includes the ability to listen actively and respond empathetically to individuals in distress.

  • Crisis Intervention: A capacity for crisis management is essential. You should be able to assess situations quickly and implement appropriate interventions to resolve conflicts and prevent escalation.

  • Analytical Skills: Being able to analyze complex information and make informed decisions is critical. You will need to evaluate risk factors, gather data, and judge the best course of action for the safety and well-being of clients.

  • Problem-Solving Abilities: You must be resourceful in identifying potential problems and developing effective solutions. This may involve collaboration with various agencies and community resources.

  • Empathy and Compassion: A strong sense of empathy is needed to understand the challenges faced by individuals in protective situations. Your ability to connect with clients on a personal level will foster trust and rapport.

  • Organizational Skills: You should demonstrate excellent organizational capabilities to manage case files, documentation, and scheduling of appointments or services. Prioritizing tasks efficiently is key to maintaining workflow.

  • Teamwork and Collaboration: Working with multidisciplinary teams is a regular part of the role. You need to collaborate with law enforcement, social services, and legal professionals while respecting diverse perspectives and expertise.

  • Attention to Detail: In protective services, the smallest detail can have significant implications. Your ability to remain vigilant and thorough in documenting incidents and maintaining records is critical.

  • Cultural Competence: Being sensitive to and understanding diverse cultural backgrounds will help you deliver services that are respectful and relevant to the clientele you serve.

  • Knowledge of Legal and Ethical Standards: Familiarity with laws, regulations, and ethical guidelines related to protective services is imperative. Staying informed about changes in legislation will ensure compliance and uphold the integrity of services provided.

  • Technical Proficiency: Proficiency in various software programs and communication tools is necessary to manage data effectively. This includes case management systems, databases, and standard office applications.

  • Stress Management: You should be able to effectively manage stress and remain composed during high-pressure situations. Developing coping strategies for yourself will enhance your resilience in this demanding role.

  • Conflict Resolution: Adeptness in resolving disputes and managing disagreements is vital. You must be skilled in negotiation and mediation techniques to facilitate positive outcomes for clients.

Job Duties for Protective Services Coordinators

  • Advise employees in handling problems or resolving complaints from customers, tenants, detainees, or other persons.

  • Apprehend or evict trespassers, rule violators, or other security threats from the premises.

  • Assign security personnel to posts or patrols.

Technologies Used by Protective Services Coordinators

Data base user interface and query software

  • Microsoft Access
  • Oracle software

Office suite software

  • Microsoft Office
  • Microsoft Office software

Presentation software

  • Microsoft PowerPoint

Job Market and Opportunities for Protective Services Coordinator in Massachusetts

  • The demand for Protective Services Coordinators in Massachusetts has been steadily increasing due to a heightened focus on community safety, emergency preparedness, and public health initiatives. Organizations are recognizing the importance of having dedicated professionals who can effectively coordinate protective services and ensure compliance with safety protocols.

  • Growth potential in this field is robust, driven by various factors including aging populations, urban development, and ongoing issues related to public safety. As communities expand and evolve, the need for skilled coordinators who can manage and implement protective services is expected to rise. This trend is particularly notable in healthcare facilities, educational institutions, and large-scale community events.

  • Geographic hotspots for Protective Services Coordinators in Massachusetts include:

    • Boston: As the state capital and a major urban center, Boston presents numerous opportunities in healthcare, education, and public service sectors. The city's diverse population and array of institutions require a strong focus on protective services.

    • Worcester: With its growing population and the presence of several colleges and universities, Worcester is experiencing an uptick in demand for protective services to enhance safety on campuses and within the community.

    • Springfield: This city is seeing a revitalization in urban development, leading to an increased need for safety coordination in new residential and commercial projects.

    • Cambridge: Home to prestigious universities and a vibrant tech scene, Cambridge requires effective protective services to address the unique challenges that come with high student populations and innovation hubs.

  • Additionally, rural areas and smaller towns across Massachusetts are also acknowledging the importance of protective services, creating opportunities for coordinators in these regions as they seek to enhance safety measures for residents and visitors.

  • Nonprofit organizations, governmental agencies, and private sector companies are all actively seeking Protective Services Coordinators. This broad range of employment avenues allows for flexibility and diversity in job offerings within the state.

Additional Resources To Help You Become a Protective Services Coordinator in Massachusetts

  • Massachusetts Executive Office of Public Safety and Security (EOPSS)

    • This governmental body oversees various public safety initiatives and provides resources for protective services.
    • Website: EOPSS
  • National Organization for Victim Assistance (NOVA)

    • NOVA offers comprehensive training programs and resources for professionals working in protective services, including victim advocates.
    • Website: NOVA
  • Department of Children and Families (DCF)

    • DCF focuses on child welfare and protective services in Massachusetts. Their resources help coordinators understand legislative frameworks and best practices.
    • Website: Massachusetts DCF
  • Massachusetts Commission Against Discrimination (MCAD)

    • MCAD provides guidelines and training concerning discrimination and civil rights, which are essential for protective services coordinators.
    • Website: MCAD
  • The Massachusetts Bar Association (MBA)

    • MBA offers resources on legal aspects related to protective services, including trainings and publications on relevant laws.
    • Website: MBA
  • The National Center for Missing and Exploited Children (NCMEC)

    • NCMEC provides educational tools and insurance for those involved in protective services, focusing on child advocacy and safety.
    • Website: NCMEC
  • Child Welfare Information Gateway

    • This service provides access to a wealth of resources regarding child welfare and can be a valuable tool for protective services coordinators.
    • Website: Child Welfare Information Gateway
  • American Public Human Services Association (APHSA)

    • APHSA offers valuable insights and resources for human service professionals, including those involved in protective services.
    • Website: APHSA
  • The Massachusetts Association of School Committees (MASC)

    • MASC provides resources to help school authorities strengthen protective services within educational settings.
    • Website: MASC
  • Professional Training Institutes & Workshops

    • Many local colleges and universities offer courses relevant to protective services. Research academic institutions in Massachusetts for offerings that align with your career path.

By utilizing these resources, you can enhance your knowledge and skills as a Protective Services Coordinator in Massachusetts.

Frequently Asked Questions (FAQs) About Protective Services Coordinator in Massachusetts

  • What does a Protective Services Coordinator do?
    A Protective Services Coordinator develops and implements safety plans for individuals or groups, assesses risks to personal safety, and ensures compliance with relevant laws and regulations. You may also work with law enforcement and other agencies to enhance community safety.

  • What qualifications do I need to become a Protective Services Coordinator in Massachusetts?
    A bachelor's degree in social work, criminal justice, or a related field is typically required. Relevant work experience, particularly in social services or law enforcement, can also be advantageous. Certifications in emergency management or protective services can enhance your qualifications.

  • Are there specific skills required for this role?
    Yes, essential skills include excellent communication, problem-solving abilities, knowledge of safety protocols, and the ability to work under pressure. Strong organizational skills and empathy are also important for effectively supporting individuals in vulnerable situations.

  • What types of organizations hire Protective Services Coordinators?
    You may find opportunities in non-profit organizations, government agencies, schools, hospitals, and law enforcement departments. Any organization that prioritizes safety and security may utilize the services of a Protective Services Coordinator.

  • How can I advance my career as a Protective Services Coordinator?
    Advanced education, such as a master's degree in relevant fields, can open up higher-level positions. Gaining additional certifications and expanding your network through professional associations can also enhance your career growth opportunities.

  • Is the job demanding?
    Yes, this role can be demanding due to the nature of the work, which often involves responding to emergencies and addressing sensitive situations. Flexibility in working hours and being prepared for on-call duties are common aspects of the job.

  • What is the salary range for a Protective Services Coordinator in Massachusetts?
    The salary can vary based on experience, location, and the employing organization, but as of now, the average salary for a Protective Services Coordinator in Massachusetts typically ranges from $50,000 to $80,000 annually.

  • What are the job prospects for Protective Services Coordinators?
    The job outlook for Protective Services Coordinators is generally positive, with a growing emphasis on community safety and supportive services. As awareness of safety issues increases, demand for professionals in this field is expected to rise.

  • Can I work part-time as a Protective Services Coordinator?
    While many positions are full-time, there are opportunities available for part-time work or contract roles, especially in non-profit organizations or when partnership services are implemented.

  • What continuing education opportunities are available?
    Many professional organizations offer workshops, seminars, and certification programs. Staying updated with the latest safety practices and regulations through continuing education is beneficial and often required for career advancement.