Bereavement Services Manager in North Carolina Career Overview

As a Bereavement Services Manager, your role centers around providing support and guidance to individuals and families dealing with grief and loss. You play a vital part in the healthcare and funeral services industries, ensuring that those experiencing bereavement receive compassionate care and appropriate resources.

Key responsibilities often include:

  • Program Development: You design and implement bereavement programs that address the emotional and psychological needs of the grieving. These programs may involve support groups, counseling services, and resource materials.

  • Collaboration: You work closely with healthcare professionals, social workers, and community organizations to coordinate care and ensure a holistic approach to support. Networking with other specialists is essential in creating a strong referral system.

  • Education and Training: You are responsible for educating staff and volunteers about best practices in bereavement support. This may involve conducting workshops and training sessions that enhance the skills of those working directly with bereaved individuals.

  • Policy Implementation: You help establish policies and procedures to guide how bereavement services are delivered. This includes ensuring compliance with regulations and standards within the industry.

  • Crisis Intervention: In cases where families experience sudden loss, you provide immediate support and resources. Your role may involve emotional crisis management or guiding families through the logistical challenges of end-of-life arrangements.

Your contributions greatly impact the overall experience for families navigating grief, striving to provide them with dignity, support, and a sense of community during one of the most challenging times in their lives. As a Bereavement Services Manager, your work fosters healing and resilience, making it an essential role in promoting mental health and well-being in society.

Bereavement Services Manager Salary in North Carolina

Annual Median: $78,620
Hourly Median: $37.8

Data sourced from Career One Stop, provided by the BLS Occupational Employment and Wage Statistics wage estimates.

Required Education To Become a Bereavement Services Manager in North Carolina

To become a Bereavement Services Manager in North Carolina, the following educational qualifications and training are typically required:

  • Bachelor's Degree: While specific programs in Bereavement Services Management may be limited, pursuing relevant fields can provide a strong foundation. Consider a degree program in:

    • Bereavement Services Manager: This specialized degree focuses on the various aspects of managing bereavement services, including grief counseling and support for families.
    • Business Administration and Management: This degree prepares you for the operational and administrative aspects of managing a bereavement service organization. It covers management principles, finance, and marketing.
    • Counseling Psychology: This program will equip you with the psychological insights and counseling techniques necessary for offering support to individuals in grief.
    • Funeral Service and Mortuary Science: This degree covers the necessary practices and regulations surrounding funeral services, providing insight into the bereavement process.
    • Pastoral Counseling: A degree in this field offers training in spiritual care, equipping you to address the emotional and spiritual needs of bereaved families.
  • Certification: Consider obtaining certifications relevant to bereavement and counseling services, such as those offered by the Association for Death Education and Counseling (ADEC) or similar organizations in North Carolina.

  • Internships or Practical Experience: Engage in internships or volunteer work in funeral homes, counseling centers, or related organizations to gain practical experience in bereavement services. This can enhance your understanding of family dynamics in grief and the operational aspects of service management.

By completing these educational programs and gaining relevant experience, you will be well-prepared for a career as a Bereavement Services Manager.

Best Schools to become a Bereavement Services Manager in North Carolina 2024

University of Phoenix-Arizona

Phoenix, AZ

In-State Tuition:$9,552
Out-of-State Tuition:$9,552
Admission Rate:N/A
Graduation Rate:18%
Total Enrollment:88,891

Southern New Hampshire University

Manchester, NH

In-State Tuition:$15,000
Out-of-State Tuition:$15,000
Admission Rate:96%
Graduation Rate:41%
Total Enrollment:164,091

Western Governors University

Salt Lake City, UT

In-State Tuition:$7,404
Out-of-State Tuition:$7,404
Admission Rate:N/A
Graduation Rate:49%
Total Enrollment:156,935

Colorado Technical University-Colorado Springs

Colorado Springs, CO

In-State Tuition:$12,036
Out-of-State Tuition:$12,036
Admission Rate:N/A
Graduation Rate:20%
Total Enrollment:24,808

Grand Canyon University

Phoenix, AZ

In-State Tuition:$16,407
Out-of-State Tuition:$16,407
Admission Rate:78%
Graduation Rate:45%
Total Enrollment:101,816

Liberty University

Lynchburg, VA

In-State Tuition:$15,467
Out-of-State Tuition:$15,467
Admission Rate:99%
Graduation Rate:66%
Total Enrollment:96,709
Bereavement Services Manager Job Description:
  • Plan, direct, or coordinate the services or resources of funeral homes.
  • Includes activities such as determining prices for services or merchandise and managing the facilities of funeral homes.

Bereavement Services Manager Required Skills and Competencies in North Carolina

  • Empathy and Compassion: You must possess the ability to genuinely understand and share the feelings of bereaved individuals, offering support that is sensitive to their emotional needs.

  • Communication Skills: Strong verbal and written communication skills are essential for effectively conveying information and comfort to grieving families, as well as collaborating with other professionals.

  • Crisis Management: You need to be equipped to handle crises and make decisions under pressure, as you will often deal with sensitive situations where immediate assistance is necessary.

  • Interpersonal Skills: Building trusting relationships with clients, their families, and staff requires excellent interpersonal skills, fostering a supportive environment for those experiencing loss.

  • Organizational Skills: You should be adept at managing multiple tasks and responsibilities, maintaining detailed records and coordinating various aspects of bereavement services efficiently.

  • Cultural Competence: Understanding and respecting diverse cultural backgrounds and beliefs about death and grieving can enhance the care you provide, ensuring that your services are inclusive.

  • Problem-Solving Ability: The capacity to outline problems and develop appropriate solutions is vitally important, as you will often need to tailor services to meet the unique needs of each family.

  • Knowledge of Grief Counseling: Familiarity with grief counseling techniques and best practices will enable you to offer appropriate resources and support to families navigating their loss.

  • Leadership and Team Management: As a manager, you should have strong leadership skills to guide your team, facilitating collaboration and ensuring everyone is aligned with the organization’s goals.

  • Ethical Judgment: You need to exercise sound judgment in ethical situations, maintaining confidentiality and respecting the dignity of the individuals you serve.

  • Advocacy Skills: Being able to advocate for the needs of the bereaved, whether to families, health care providers, or community organizations, is key in ensuring they receive the necessary support.

  • Resilience and Stress Management: Cultivating personal resilience helps you manage the emotional toll of the work, allowing you to provide consistent support to others while taking care of your well-being.

Job Duties for Bereavement Services Managers

  • Consult with families or friends of the deceased to arrange funeral details, such as obituary notice wording, casket selection, or plans for services.

  • Direct and supervise work of embalmers, funeral attendants, death certificate clerks, cosmetologists, or other staff.

  • Schedule funerals, burials, or cremations.

Technologies and Skills Used by Bereavement Services Managers

Data base user interface and query software

  • HMIS Advantage
  • Twin Tiers Technologies CIMS

Electronic mail software

  • Email software
  • Microsoft Outlook

Presentation software

  • Microsoft PowerPoint
  • funeralOne Life Tributes

Basic Skills

  • Listening to others, not interrupting, and asking good questions
  • Talking to others

Problem Solving

  • Noticing a problem and figuring out the best way to solve it

Social

  • Looking for ways to help people
  • Understanding people's reactions

Job Market and Opportunities for Bereavement Services Manager in North Carolina

  • The demand for Bereavement Services Managers is increasing as the population ages and the need for comprehensive end-of-life care services grows. Families often seek support in navigating grief and the associated logistics, leading to a greater need for professionals in this field.

  • Growth potential is supported by evolving societal attitudes toward grief and bereavement. There is a notable shift towards recognizing mental health needs, which has propelled a rise in services focusing on emotional support and counseling during difficult times.

  • In North Carolina, certain regions demonstrate particularly strong opportunities for Bereavement Services Managers:

    • Urban Areas: Cities like Charlotte, Raleigh, and Greensboro feature healthcare systems that are expanding their service offerings, including bereavement support programs.
    • Rural Communities: With an aging population, many rural areas are also developing local initiatives to provide support for families facing loss, creating a need for managerial expertise to coordinate these services.
  • The growth of healthcare facilities, hospice services, and community organizations focusing on grief support further fuels job opportunities. Many facilities are looking to enhance their bereavement care offerings, thus increasing demand for qualified leadership in this area.

  • Networking within local healthcare communities and professional associations can be beneficial. Engaging with organizations such as the North Carolina Hospice and Palliative Care organization can provide insights and connections that enhance employment opportunities.

  • The evolving landscape of telehealth also represents a growing avenue for Bereavement Services Managers, particularly in expanding access to virtual support groups and counseling services for grief, which can reach more individuals across the state.

  • Overall, as awareness around the importance of bereavement care continues to rise, the job market for Bereavement Services Managers in North Carolina is becoming increasingly promising, with diverse opportunities set to emerge in the coming years.

Additional Resources To Help You Become a Bereavement Services Manager in North Carolina

  • National Funeral Directors Association (NFDA)

    • Website: NFDA
    • Description: This organization offers resources, education, and support for funeral service professionals, including those focusing on bereavement care.
  • Hospice Foundation of America (HFA)

    • Website: HFA
    • Description: HFA provides educational resources pertaining to hospice and bereavement care, including literature and training programs.
  • The Association for Death Education and Counseling (ADEC)

    • Website: ADEC
    • Description: ADEC is a professional organization that focuses on death education, bereavement counseling, and grief support. Their resources include conferences, publications, and certifications.
  • Crisis Text Line

    • Website: Crisis Text Line
    • Description: A free resource providing 24/7 support for individuals in crisis, which can be valuable for bereavement services managers who may encounter clients in distress.
  • American Psychological Association (APA)

    • Website: APA
    • Description: The APA offers research, guidelines, and resources on grief and bereavement, aiding professionals in understanding psychological aspects related to loss.
  • Grief Recovery Institute

    • Website: Grief Recovery Institute
    • Description: This organization specializes in grief recovery programs and training materials for professionals working in bereavement support.
  • National Alliance for Grieving Children (NAGC)

    • Website: NAGC
    • Description: NAGC focuses on supporting grieving children and their families. They offer resources and networking opportunities relevant to professionals in bereavement services.
  • State of North Carolina Department of Health and Human Services

    • Website: NCDHHS
    • Description: This state department provides various resources related to public health, including mental health services that can assist bereavement services managers in connecting clients to additional support.
  • Books on Grief and Bereavement

    • Consider reading publications such as "The Grief Recovery Handbook" by John W. James and Russell Friedman or "On Death and Dying" by Elisabeth Kübler-Ross for foundational knowledge in the field.
  • Local University Courses and Workshops

    • Check with local universities in North Carolina for programs in counseling, social work, or psychology that may offer specific courses focused on grief, loss, and bereavement support.

Leveraging these resources can enhance your knowledge, skills, and effectiveness in your role as a Bereavement Services Manager.

Frequently Asked Questions (FAQs) About Bereavement Services Manager in North Carolina

What does a Bereavement Services Manager do?
A Bereavement Services Manager oversees support services for individuals and families experiencing grief and loss. This role includes developing programs, providing emotional support, coordinating care, and ensuring compliance with relevant regulations.

What qualifications do I need to become a Bereavement Services Manager?
Typically, you will need a bachelor’s degree in social work, counseling, psychology, or a related field. Many positions require additional certifications, such as a Licensed Clinical Social Worker (LCSW) or specialized bereavement support training.

How much does a Bereavement Services Manager make in North Carolina?
Salaries can vary widely based on experience, location, and the specific organization. On average, a Bereavement Services Manager in North Carolina can expect a salary range from $50,000 to $80,000 annually.

What skills are essential for this position?
Key skills include empathetic communication, active listening, crisis intervention, program development, and knowledge of grief counseling methods. Strong organizational and leadership abilities are also essential.

Where can I find job openings for Bereavement Services Managers?
Job openings can be found on various online job boards, such as Indeed, Glassdoor, and LinkedIn. Additionally, check local healthcare providers, hospices, and nonprofit organizations that offer bereavement services.

Is certification necessary for this role?
While not always required, certification can enhance your qualifications and career prospects. Certifications from recognized organizations, such as the Association for Death Education and Counseling (ADEC), can demonstrate your commitment and expertise in bereavement care.

What is the typical work environment for a Bereavement Services Manager?
You will likely work in healthcare settings, such as hospitals, hospices, or grief support organizations. The role may involve direct interaction with clients, as well as collaboration with medical professionals, counseling teams, and community resources.

Are there opportunities for advancement in this field?
Yes, there are opportunities for advancement. With experience, you might take on more senior roles such as Director of Bereavement Services or even executive positions within larger organizations. Continuing education and networking can also enhance your career growth.

What challenges might I face in this role?
You will encounter emotional challenges when dealing with grieving individuals and families. Balancing empathy and professionalism is crucial. Additionally, managing program resources and navigating emotional crises can be demanding.

How can I prepare for a career as a Bereavement Services Manager?
Gain relevant experience through internships, volunteering, or working in mental health and social services. Pursuing further education and training in grief counseling and related fields can also be beneficial. Building strong communication and counseling skills is essential for success in this role.