Senior Claims Investigator Overview

Required Education and Training To Become a Senior Claims Investigator

Best Schools to become a Senior Claims Investigator in U.S. 2024

CUNY John Jay College of Criminal Justice

New York, NY

In-State Tuition:$6,930
Out-of-State Tuition:$14,880
Admission Rate:51%
Graduation Rate:54%
Total Enrollment:13,921

Southern New Hampshire University

Manchester, NH

In-State Tuition:$15,000
Out-of-State Tuition:$15,000
Admission Rate:96%
Graduation Rate:41%
Total Enrollment:164,091

University of Phoenix-Arizona

Phoenix, AZ

In-State Tuition:$9,552
Out-of-State Tuition:$9,552
Admission Rate:N/A
Graduation Rate:18%
Total Enrollment:88,891

Liberty University

Lynchburg, VA

In-State Tuition:$15,467
Out-of-State Tuition:$15,467
Admission Rate:99%
Graduation Rate:66%
Total Enrollment:96,709

Rio Salado College

Tempe, AZ

In-State Tuition:$2,040
Out-of-State Tuition:$7,824
Admission Rate:N/A
Graduation Rate:10%
Total Enrollment:17,078

Eastern Gateway Community College

Steubenville, OH

In-State Tuition:$4,115
Out-of-State Tuition:$7,727
Admission Rate:N/A
Graduation Rate:31%
Total Enrollment:30,364
Senior Claims Investigator Job Description:
  • Review settled claims to determine that payments and settlements are made in accordance with company practices and procedures.
  • Confer with legal counsel on claims requiring litigation.
  • May also settle insurance claims.

Required Skills and Competencies To Become a Senior Claims Investigator

Job Duties for Senior Claims Investigators

  • Analyze information gathered by investigation and report findings and recommendations.

  • Examine claims forms and other records to determine insurance coverage.

  • Pay and process claims within designated authority level.

Technologies and Skills Used by Senior Claims Investigators

Data base user interface and query software

  • Microsoft Access
  • Xactware Xactimate

Document management software

  • Document management system software
  • InSystems Calligo Document Management System

Video conferencing software

  • Zoom

Basic Skills

  • Listening to others, not interrupting, and asking good questions
  • Reading work related information

People and Technology Systems

  • Figuring out how a system should work and how changes in the future will affect it
  • Thinking about the pros and cons of different options and picking the best one

Problem Solving

  • Noticing a problem and figuring out the best way to solve it

Current Job Market and Opportunites for a Senior Claims Investigator

Additional Resources To Help You Become a Senior Claims Investigator

FAQs About Becoming a Senior Claims Investigator