Career

How To Become A Fulfillment Associate In Wisconsin 2024

Learn everything you need to know about becoming a Fulfillment Associate, including salary, schools, and programs.

Fulfillment Associate in Wisconsin Career Overview

As a Fulfillment Associate, your role centers on the efficient processing, packing, and shipping of customer orders in various industries, including e-commerce, retail, and logistics. This position plays a vital part in ensuring that customers receive their products in a timely and accurate manner. Your responsibilities typically encompass:

  • Order Processing: You will handle receiving and processing incoming orders, ensuring that they match customer requirements.

  • Inventory Management: Keeping track of inventory levels is essential. You will organize products within a warehouse or fulfillment center, making sure items are easily accessible and efficiently stored.

  • Packing Orders: You will carefully pack products for shipment, paying attention to detail and quality to minimize damage during transportation.

  • Shipping Coordination: Your tasks will include preparing shipping documents and coordinating with carriers to ensure timely delivery of orders.

  • Problem Resolution: Addressing any discrepancies or issues with orders, such as missing items or shipping errors, falls under your purview.

  • Safety and Compliance: You will be expected to adhere to safety protocols and compliance standards within the fulfillment operation, contributing to a secure work environment.

By maintaining effective operations within the fulfillment process, you directly contribute to customer satisfaction and the overall efficiency of the supply chain. Your role enables companies to meet customer demands while optimizing their operational capacity.

Fulfillment Associate Salary in Wisconsin

Annual Median: $34,770
Hourly Median: $16.72

Data sourced from Career One Stop, provided by the BLS Occupational Employment and Wage Statistics wage estimates.

Required Education To Become a Fulfillment Associate in Wisconsin

To become a Fulfillment Associate in Wisconsin, the following educational qualifications and training programs are beneficial:

  • Business Operations Support and Secretarial Services: This program provides fundamental skills in office management, communication, and organizational abilities essential for managing fulfillment tasks efficiently.

  • Customer Service Management: This program focuses on developing skills in customer interactions and managing customer satisfaction, which is vital in a fulfillment role where communication with customers can be frequent.

  • General Office Occupations and Clerical Services: Enrollment in this program equips you with various clerical skills necessary for handling documentation, record-keeping, and other administrative tasks related to fulfillment.

  • Retail Management: This curriculum covers various aspects of retail operations, including inventory management and sales strategies, which are critical in fulfilling customer orders accurately and timely.

  • Retailing and Retail Operations: This program focuses on the broader retail environment, including managing inventory and understanding the supply chain, both of which are key components of the fulfillment process.

Completing any of these educational programs can enhance your qualifications for a Fulfillment Associate position and provide you with the foundational knowledge necessary to succeed in this role.

Fulfillment Associate Job Description:
  • Receive, store, and issue merchandise, materials, equipment, and other items from stockroom, warehouse, or storage yard to fill shelves, racks, tables, or customers' orders.
  • May operate power equipment to fill orders.
  • May mark prices on merchandise and set up sales displays.

Fulfillment Associate Required Skills and Competencies in Wisconsin

  • Attention to Detail: You must ensure accurate order fulfillment, checking items against lists to avoid errors.

  • Time Management: You should efficiently manage your time to meet productivity targets and deadlines.

  • Organizational Skills: Staying organized is essential in managing stock, inventory, and the flow of orders.

  • Physical Stamina: Being able to stand for long periods and lift heavy items is necessary for handling various tasks.

  • Basic Computer Skills: Familiarity with warehouse management systems and basic software for tracking and inventory is important.

  • Communication Skills: You need to effectively communicate with team members and supervisors to ensure smooth operations.

  • Problem-Solving Abilities: Quick thinking and troubleshooting skills are essential for resolving any issues that arise during fulfillment processes.

  • Teamwork: You should be able to collaborate with others to maintain an efficient workflow and achieve collective goals.

  • Adaptability: Being flexible and able to adjust to changing tasks and priorities will help you thrive in a dynamic work environment.

  • Safety Awareness: You must understand and adhere to safety protocols to maintain a safe working environment for yourself and your colleagues.

Job Duties for Fulfillment Associates

  • Answer customers' questions about merchandise and advise customers on merchandise selection.

  • Complete order receipts.

  • Issue or distribute materials, products, parts, and supplies to customers or coworkers, based on information from incoming requisitions.

Technologies and Skills Used by Fulfillment Associates

Enterprise resource planning ERP software

  • Oracle JD Edwards EnterpriseOne
  • SAP software

Inventory management software

  • Inventory tracking software
  • Ordering software

Word processing software

  • Google Docs
  • Microsoft Word

Basic Skills

  • Listening to others, not interrupting, and asking good questions
  • Reading work related information

Social

  • Looking for ways to help people

Job Market and Opportunities for Fulfillment Associate in Wisconsin

The job market for Fulfillment Associates in Wisconsin is characterized by steady demand and robust growth potential. As the e-commerce sector continues to expand, the need for efficient fulfillment operations has become paramount. Here are key insights into the current landscape:

  • Increased Demand: The rise in online shopping has led to a significant uptick in the demand for Fulfillment Associates. Companies require these professionals to handle order processing, inventory management, and shipping tasks effectively.

  • Growth Potential: The logistics and warehousing industry is projected to grow, opening up various employment opportunities. Fulfillment roles are particularly expected to see consistent hiring as businesses adapt to changing consumer behaviors that prioritize speed and efficiency in order fulfillment.

  • Geographical Hotspots:

    • Milwaukee: As one of Wisconsin's largest urban centers, Milwaukee has a sprawling logistics network, with several major fulfillment centers and warehouses operating within the area.
    • Madison: The capital city has emerging opportunities related to e-commerce operations, driven by the growth of local and regional businesses.
    • Green Bay: This area has established itself as a hub for distribution and fulfillment operations, benefiting from its strategic location and transportation infrastructure.
  • Seasonal Hiring Trends: The holiday season often brings a surge in demand for Fulfillment Associates, with many companies ramping up their workforce temporarily to accommodate increased order volumes. This seasonal aspect may offer you opportunities for short-term employment.

  • Diverse Employment Opportunities: Various industries, including retail, technology, and consumer goods, require Fulfillment Associates. This diversity can enhance your job prospects as companies seek to fill these roles across different sectors.

Understanding these dynamics will help you position yourself effectively in the job market for Fulfillment Associates in Wisconsin, making you well-prepared to explore the abundance of opportunities available.

Top Related Careers to Fulfillment Associate 2024

Additional Resources To Help You Become a Fulfillment Associate in Wisconsin

  • U.S. Bureau of Labor Statistics (BLS) - Material Moving Workers
    Access labor market information, including job duties and employment outlook for material moving roles:
    BLS Material Moving Workers

  • National Association of Wholesaler-Distributors (NAWD)
    Provides resources on the wholesaler-distributor industry, including training and development opportunities relevant to fulfillment roles:
    NAWD Site

  • Society of Human Resource Management (SHRM)
    Offers articles on employee management, workplace safety, and operational efficiency that can benefit fulfillment associates and their employers:
    SHRM Articles

  • The Occupational Safety and Health Administration (OSHA)
    Information on workplace safety regulations and guidance for those working in warehouses and fulfillment centers:
    OSHA Warehouse Safety

  • Warehousing Education and Research Council (WERC)
    An organization focused on best practices in warehousing and fulfillment; you can find resources, webinars, and networking opportunities:
    WERC Site

  • American Supply Chain Management Association (ASCMA)
    Offers educational resources, including training and certification that can enhance your knowledge and skills as a fulfillment associate:
    ASCMA Site

  • LinkedIn Learning
    Provides online courses in many areas relevant to fulfillment associates, including inventory management, logistics, and customer service:
    LinkedIn Learning

  • Indeed Career Guide - Warehouse and Fulfillment Jobs
    A resource for job seekers, featuring articles and tips on applying for jobs in warehouse and fulfillment roles:
    Indeed Warehouse Guide

  • Job-related Forums and Discussion Groups (e.g., Reddit)
    Platforms like Reddit host forums where individuals share experiences and insights about jobs in fulfillment centers. Look for subreddits related to logistics and warehousing:
    Reddit Logistics

  • Local Workforce Development Boards
    They provide resources on job training and placement services specific to your region in Wisconsin. Research your local board for relevant programs:
    Wisconsin Workforce Development

These resources can provide additional insights into the skills, responsibilities, and opportunities available in the role of a Fulfillment Associate.

Frequently Asked Questions (FAQs) About Fulfillment Associate in Wisconsin

  • What does a Fulfillment Associate do?
    As a Fulfillment Associate, you are responsible for picking, packing, and shipping customer orders accurately and efficiently. This role may also involve stocking shelves, maintaining inventory, and ensuring that work areas are organized and clean.

  • What skills are needed to be successful as a Fulfillment Associate?
    Key skills include attention to detail, organizational abilities, time management, and basic computer skills. Additionally, physical stamina and the ability to lift and move products are important, along with strong communication skills to work effectively with team members.

  • What is the typical work environment for a Fulfillment Associate?
    Fulfillment Associates typically work in warehouses or distribution centers. The environment can be fast-paced and may involve standing for long periods, as well as working with machinery or equipment.

  • What are the common working hours for this position?
    Working hours can vary widely. Fulfillment Associates may work full-time or part-time, with shifts that include daytime, evening, and weekend hours, depending on the employer’s needs and peak seasons such as holidays.

  • Is prior experience required to become a Fulfillment Associate?
    Many employers do not require previous experience, as training is often provided on the job. However, any experience in warehouse operations, inventory management, or customer service can be beneficial.

  • What is the average salary for a Fulfillment Associate in Wisconsin?
    The average salary for a Fulfillment Associate in Wisconsin varies by location and company but typically ranges from $30,000 to $38,000 per year. Entry-level positions may start lower, while experienced Associates can earn more.

  • What opportunities for advancement exist in this career?
    There are opportunities for advancement to roles such as Warehouse Supervisor, Inventory Control Specialist, or Manager positions. Gaining experience, demonstrating leadership skills, and pursuing additional training can provide pathways for career growth.

  • Are there benefits typically offered to Fulfillment Associates?
    Many employers offer benefits, including health insurance, paid time off, retirement plans, and employee discounts. Benefits can vary by company and employment status (full-time vs. part-time).

  • What should I include in my resume when applying for this position?
    Focus on highlighting your relevant skills, any previous experience in warehousing or customer service, and your ability to work in a team. If you have experience with specific equipment or software used in fulfillment processes, include that as well.

  • How can I find job openings for Fulfillment Associates in Wisconsin?
    Job openings can be found on various job search websites, through company career pages, and by networking with professionals in the industry. Local staffing agencies may also have listings for temporary or permanent positions in fulfillment roles.