Explore Business Process Manager Schools (2024)

Looking to start your journey as a Business Process Manager? Finding the right education is key. Here's a curated list of schools offering quality Business Process Manager programs:

  • We've identified top institutions known for excellent Business Process Manager education.
  • Options include both local schools and nationally recognized programs.
  • Each listing highlights relevant degree programs for aspiring Business Process Manager professionals.
  • You'll also find information on related career paths in the field.

Browse through these options to find a program that aligns with your career goals in the Business Process Manager industry.

Top Business Process Manager Schools (2024)

View our ranking methodology here
#1Maricopa County

University of Phoenix-Arizona

Phoenix, AZ

In-State Tuition:$9,552
Out-of-State Tuition:$9,552
Admission Rate:N/A
Graduation Rate:18%
Total Enrollment:88,891
#2Merrimack County

Southern New Hampshire University

Manchester, NH

In-State Tuition:$15,000
Out-of-State Tuition:$15,000
Admission Rate:96%
Graduation Rate:41%
Total Enrollment:164,091
#3Salt Lake County

Western Governors University

Salt Lake City, UT

In-State Tuition:$7,404
Out-of-State Tuition:$7,404
Admission Rate:N/A
Graduation Rate:49%
Total Enrollment:156,935
#4El Paso County

Colorado Technical University-Colorado Springs

Colorado Springs, CO

In-State Tuition:$12,036
Out-of-State Tuition:$12,036
Admission Rate:N/A
Graduation Rate:20%
Total Enrollment:24,808
#5Maricopa County

Grand Canyon University

Phoenix, AZ

In-State Tuition:$16,407
Out-of-State Tuition:$16,407
Admission Rate:78%
Graduation Rate:45%
Total Enrollment:101,816
#6Lynchburg City

Liberty University

Lynchburg, VA

In-State Tuition:$15,467
Out-of-State Tuition:$15,467
Admission Rate:99%
Graduation Rate:66%
Total Enrollment:96,709

Business Process Manager Required Education (2024)

To become a Business Process Manager, you will need a solid educational foundation. The required education can be categorized into minimum and advanced options:

Minimum Education

  • Bachelor’s Degree
    A bachelor's degree in business administration, management, industrial engineering, or a related field is typically required. This level of education provides the basic knowledge necessary for understanding business operations and management principles.

Advanced Education

  • Master’s Degree
    Pursuing a master's degree in business administration (MBA) can be beneficial for career advancement. An MBA program often allows you to specialize in areas such as operations management or process improvement, equipping you with advanced skills and techniques relevant to the role.

  • Master’s in Engineering or Related Field
    A master's degree in engineering, particularly industrial or systems engineering, can also prepare you for the technical aspects of business process management. This path helps you develop a deeper understanding of process optimization and workflow management.

By fulfilling these educational requirements, you position yourself well for a successful career as a Business Process Manager.

Business Process Manager Professional Certifications & Licenses (2024)

To enhance your qualifications as a Business Process Manager, consider pursuing the following professional certifications and licenses:

  • Certified Business Process Professional (CBPP)
    Offered by the Association of Business Process Management Professionals (ABPMP), this certification validates your understanding of business process management principles and practices.

  • Six Sigma Green Belt or Black Belt
    These certifications, available through organizations like the American Society for Quality (ASQ) or the International Association for Six Sigma Certification (IASSC), demonstrate your ability to apply Six Sigma methodologies for process improvement.

  • Project Management Professional (PMP)
    Provided by the Project Management Institute (PMI), this certification indicates your competence to lead and direct projects, which is vital in managing business processes efficiently.

  • Lean Certification
    Offered by various organizations such as the Lean Certification Alliance, this certification focuses on Lean principles and tools aimed at improving process efficiency and reducing waste.

  • Certified ScrumMaster (CSM)
    If you work in an agile environment, obtaining this certification from the Scrum Alliance can help you manage processes in a flexible and iterative manner.

  • ITIL Foundation Certification
    The IT Infrastructure Library (ITIL) provides a framework for managing IT services. This certification is particularly relevant if your role involves managing IT processes.

  • Business Process Management Professional (BPMP)
    This certification, offered by the Association of Business Process Management Professionals (ABPMP), provides education on business process management concepts, tools, and techniques.

  • Change Management Certification
    Certifications such as those from Prosci or the Change Management Institute can equip you with the skills to manage organizational change effectively, which is often a part of business process improvement initiatives.

  • Certified Quality Process Analyst (CQPA)
    Offered by ASQ, this entry-level certification is designed for professionals involved in quality control processes, beneficial for understanding how to improve business processes with a focus on quality.

Pursuing these certifications can equip you with essential skills, enhance your knowledge, and improve your career prospects as a Business Process Manager.

Job Duties for Business Process Managers

  • Assign duties or responsibilities to project personnel.

  • Communicate with key stakeholders to determine project requirements and objectives.

  • Confer with project personnel to identify and resolve problems.

Technologies Used by Business Process Managers

Enterprise resource planning ERP software

  • Microsoft Dynamics
  • Oracle PeopleSoft

Project management software

  • Atlassian Confluence
  • Microsoft Teams

Video creation and editing software

  • Flipgrid
  • YouTube

Business Process Manager Internships, Apprenticeships & Practical Training

Gaining practical experience through internships, apprenticeships, or practical training is essential for aspiring Business Process Managers. These opportunities not only enhance your resume but also provide valuable insights into the day-to-day operations and challenges faced in the field. Here are several examples of potential experiences you might consider:

  • Internship at a Business Consulting Firm
    Many consulting firms offer summer internships that allow you to work on various client projects. You would typically assist in process analysis and contribute to developing solutions aimed at improving efficiency and reducing costs. This experience can provide exposure to different industries and operational challenges.

  • Operations Internship in a Manufacturing Company
    Manufacturing companies often have structured internship programs where you can learn about supply chain processes and workflow optimization. You may participate in process mapping exercises or assist in Lean Six Sigma projects, gaining hands-on experience in implementing process improvement initiatives.

  • Human Resources Internship Focused on Process Improvement
    An internship in the HR department generally involves tasks related to optimizing hiring processes, onboarding, and employee training programs. You can learn how effective HR processes can impact overall business performance and contribute to administrative efficiency.

  • Project Management Internship
    Look for internships that involve project management, where you will be responsible for tracking project timelines, budgets, and deliverables. This experience can improve your understanding of how business processes are initiated and managed, and how they align with organizational goals.

  • Business Analyst Internship
    Working as a business analyst intern will allow you to gather and analyze data to help identify areas for process improvement. You'll learn skills such as data visualization and interpretation, which are essential for effective business process management.

  • Apprenticeships in Lean Management or Six Sigma
    Some companies offer apprenticeship programs that focus on Lean Management or Six Sigma methodologies. Through these programs, you can learn to identify waste in processes and participate in continuous improvement projects, which are critical in various industries.

  • Internship in IT Departments
    With a focus on digital transformation, internships in IT departments can be particularly valuable. By understanding how technology impacts business processes, you can assist in the implementation of new software tools or systems designed to streamline operations.

  • Nonprofit Organization Internships
    Consider internships with nonprofit organizations that often require efficient process management to maximize their limited resources. You’ll contribute to strategic planning and operational effectiveness while learning about the unique challenges nonprofits face.

  • Internships with Government Agencies
    Local or federal government agencies frequently host internships related to public sector management. These positions may involve process analysis aimed at improving service delivery to citizens and can be a unique opportunity to understand public organizational operations.

Exploring these types of positions will enable you to apply academic knowledge in real-world scenarios, develop professional connections, and enhance your skills—ultimately preparing you for a successful career as a Business Process Manager.

Business Process Manager Continuing Education & Professional Development (2024)

To enhance your skills and advance your career as a Business Process Manager, it is essential to engage in continuing education and professional development opportunities. These can help you stay updated with the latest trends, tools, and techniques in the field. Here’s how you can further your knowledge and capabilities:

Certifications

  • Certified Business Process Management Professional (CBPP): This certification is offered by the Association of Business Process Management Professionals (ABPMP) and focuses on the principles of business process management, improving your theoretical and practical knowledge.

  • Lean Six Sigma Certification: Pursuing Lean or Six Sigma certifications can help you understand process improvement methodologies effectively, making you a more valuable asset in identifying inefficiencies.

  • Certified ScrumMaster (CSM): If your organization uses Agile methodologies, becoming a Certified ScrumMaster will equip you with skills to facilitate and implement Agile practices in project management.

  • Project Management Professional (PMP): Obtaining a PMP certification can enhance your project management skills, which are crucial in ensuring that business processes align with project goals and timelines.

Workshops and Seminars

  • Industry Conferences: Attending conferences related to business process management allows you to network with other professionals and learn about the latest industry developments.

  • Professional Workshops: Participate in hands-on workshops that focus on specific tools and techniques, such as process mapping or performance metrics. These can provide practical experience and insights you can implement in your role.

Online Courses

  • MOOCs (Massive Open Online Courses): Platforms like Coursera, edX, and LinkedIn Learning offer a variety of courses on business process management, strategic planning, and data analysis that can enhance your skill set.

  • Webinars: Join webinars hosted by industry experts. These online sessions can provide valuable insights and allow for real-time Q&A sessions, helping you stay informed on current best practices.

Networking and Professional Associations

  • Join Professional Organizations: Engaging with organizations such as the ABPMP or the International Institute of Business Analysis (IIBA) can offer networking opportunities, resources, and access to exclusive events.

  • Online Forums and Communities: Participating in online forums like LinkedIn groups or professional discussion platforms helps you connect with peers and share experiences or solutions to common challenges.

Advanced Education

  • Master’s Degree or MBA: Consider pursuing a Master's degree in Business Administration or a specialized program in business process management to deepen your understanding and enhance your credentials.

  • Executive Education Programs: Many universities offer executive programs designed for professionals seeking to sharpen their strategic management and leadership skills.

Reading and Research

  • Industry Publications: Subscribe to journals and magazines focused on business process management and related fields to keep abreast of new research, tools, and case studies.

  • Books on Process Improvement: Identifying and reading influential books on topics such as process optimization, change management, and organizational behavior can provide valuable frameworks and strategies.

Engaging in these continuing education and professional development opportunities will empower you to excel in your role as a Business Process Manager and adapt to the evolving needs of businesses.

What To Look For When Deciding On Campus vs Online Degree Programs for Business Process Managers (2024)

When considering a career as a Business Process Manager, you have the option to pursue your education online or through traditional campus-based programs. Each format has its unique advantages and considerations.

Online Education Programs

  • Flexibility: Online programs allow you to study at your own pace and on your own schedule. This is particularly beneficial if you are working or have other commitments.
  • Accessibility: Geographic restrictions are minimized, enabling you to enroll in programs offered by institutions across the country without the need to relocate.
  • Variety of Programs: Many universities offer specialized online degrees and certifications focused specifically on business management, process improvement, and related fields.
  • Technology Integration: Online learning often incorporates various technological tools, preparing you for the digital landscape of modern business environments.
  • Self-Discipline Required: While online programs offer flexibility, they also require a higher degree of self-motivation and discipline to stay on track with coursework and deadlines.

Campus-Based Education Programs

  • Structured Environment: Traditional campus programs provide a structured learning environment, which can be beneficial for students who thrive on face-to-face interaction and routine.
  • Networking Opportunities: Attending classes on campus allows you to connect with peers, faculty, and industry professionals, which can enhance your networking potential and provide support during your career development.
  • Hands-On Learning: Many campus-based programs offer hands-on experiences, such as internships or projects with local businesses, which can provide practical skills directly applicable to your future role.
  • Access to Resources: On-campus students often have access to a range of resources, including libraries, labs, and mentorship opportunities that can enrich your educational experience.
  • Potential Higher Costs: Campus-based programs can involve additional expenses, such as commuting costs, campus fees, and possibly higher tuition compared to some online programs.

Considerations for Both Options

  • Program Accreditation: Ensure that either online or campus-based programs are accredited by recognized bodies to validate the quality of education you will receive.
  • Curriculum Focus: Review the curriculum of both online and campus offerings to determine which aligns better with your career goals and interests in business process management.
  • Learning Style: Reflect on your personal learning style. If you benefit from direct interaction with instructors and peers, campus-based education may be more suitable; however, if you prefer independence, an online program might be ideal.
  • Cost and Financial Aid: Compare the costs of both types of programs, including potential financial aid options that may be available for each format. This can significantly impact your decision based on your financial situation.

By carefully considering these factors, you can determine which educational pathway best suits your goals as a Business Process Manager.

Business Process Manager Typical Career Path (2024)

In pursuing a career as a Business Process Manager, you will typically progress through various levels of responsibility, starting from entry-level positions to advanced roles. Understanding the usual hierarchy can help you carve out a successful career path.

Entry-Level Positions

At the beginning of your career, you may consider roles that provide foundational knowledge and experience:

  • Business Analyst: As a business analyst, you will gather and analyze data to identify business needs and recommend solutions. This role helps you understand business operations and the importance of process improvement.
  • Process Improvement Coordinator: In this role, you will assist in identifying opportunities for process efficiency, often focusing on a specific area of the business. Your responsibilities will include gathering data, conducting analyses, and supporting more senior team members in implementing process changes.
  • Operations Associate: Here, you will support daily operations within a department. This role often involves executing tasks, tracking performance metrics, and ensuring adherence to existing processes.

Mid-Level Positions

As you gain experience and develop your skills, you can move into mid-level roles that carry more responsibility:

  • Process Analyst: In this position, you will analyze workflows, identify inefficiencies, and recommend improvements. You will work closely with various departments to implement changes and track progress over time.
  • Senior Business Analyst: As a senior business analyst, you take on a leadership role in assessing business processes, leading initiatives for improvement, and mentoring junior analysts. You will be expected to understand both the micro and macro aspects of business operations.
  • Project Manager: In this capacity, you oversee projects aimed at process improvement. You will manage resources, timelines, and stakeholder communication, ensuring that projects are executed successfully and meet organizational goals.

Advanced Roles

With substantial experience, you may advance to high-level management positions that require strategic oversight:

  • Business Process Manager: In this pivotal role, you will oversee and manage process improvement initiatives across the organization. You will work on developing strategies for operational efficiency and ensure that all processes align with business objectives.
  • Director of Business Process Management: As a director, you will lead multiple teams and initiatives, creating a vision for process improvement across the enterprise. Your role involves strategic planning, stakeholder engagement, and aligning process strategies with overall business goals.
  • Chief Operating Officer (COO): This is one of the highest-ranking management positions. As COO, you will be responsible for overseeing the day-to-day administrative and operational functions of the company, ensuring that all processes run smoothly and effectively align with the organization's overall strategy.

Each stage of your career will build on the skills and experiences you've acquired, leading to opportunities for greater influence and impact within the organization.

Related Fields and Alternative Career Paths to Business Process Managers (2024)

If you are exploring career options related to business process management, several fields can leverage similar educational backgrounds and transferable skills. By understanding these related areas, you can broaden your professional horizon and consider different paths that align with your strengths.

  • Project Manager
    Project managers oversee specific projects from inception to completion. Your knowledge of process improvement and efficiency can be crucial in delivering projects on time and within budget. Skills in stakeholder management, risk assessment, and resource allocation are transferable from business process management.

  • Operations Manager
    Operations managers are responsible for the efficiency of day-to-day operations. The focus on refining processes and increasing productivity closely aligns with your expertise as a business process manager. Understanding operational strategies, data analysis, and team leadership can help you excel in this role.

  • Change Management Consultant
    Change management consultants assist organizations during transitions. Your ability to analyze and optimize processes can be vital in guiding teams through organizational changes. Skills in communication, negotiation, and training are also important in this field.

  • Quality Assurance Manager
    If you lean towards process quality and standards, moving into quality assurance could be a logical step. This role focuses on ensuring products and services meet certain standards. Your experience in process mapping and quality improvement can directly apply here.

  • Business Analyst
    Business analysts bridge the gap between IT and business objectives. Using your analytical skills and understanding of business operations, you can help organizations identify opportunities for improvement. Data analysis, requirement gathering, and stakeholder communication are key skills in this career.

  • Supply Chain Manager
    In supply chain management, you would oversee the flow of goods and services, ensuring efficiency at every step. Your process optimization skills can help streamline operations, reduce costs, and improve service delivery.

  • Consultant in Business Process Reengineering
    If you enjoy problem-solving and strategic thinking, becoming a consultant focused on business process reengineering may appeal to you. This role involves analyzing current business processes and redesigning them to enhance performance, making your background in process management highly relevant.

Each of these roles benefits from similar skills and knowledge bases, allowing for a fluid transition depending on your interests and additional training or certifications you may pursue. By leveraging your expertise in business processes, you can confidently explore these alternative paths and make meaningful contributions across various sectors.

Business Process Manager Frequently Asked Questions (FAQs) (2024)

  • What educational background do I need to become a Business Process Manager?
    A bachelor's degree in business administration, management, or a related field is typically required. Some organizations may prefer candidates with a master's degree.

  • Is a specific degree essential for this career?
    While degrees in business-related fields are common, other relevant fields such as engineering, finance, or operations management can also apply, especially if they include process management coursework.

  • Are certifications important for Business Process Managers?
    Yes, certifications can enhance your resume. Consider obtaining certifications like Certified Business Process Professional (CBPP) or Lean Six Sigma, which demonstrate your expertise in process improvement methodologies.

  • What skills should I focus on developing for this career?
    Important skills include analytical thinking, project management, communication, and leadership. Proficiency in data analysis and understanding process mapping are also valuable.

  • Do I need any prior experience before applying for managerial positions?
    Most employers prefer candidates with experience in process improvement, project management, or operations. Entry-level positions in these areas can lead to managerial roles.

  • How important is continuing education in this field?
    Continuing education is beneficial to keep up with industry trends and evolving best practices. Participating in workshops, webinars, and additional certification programs can be advantageous.

  • What role does technology play in this career?
    Technology is integral to Business Process Management. Familiarity with process management software and tools is essential to streamline processes and analyze data effectively.

  • Are there any specific colleges or programs recognized for Business Process Management?
    Many accredited institutions offer specialized programs in operations management or business process management. Researching programs with strong industry connections can help enhance your career prospects.

  • What career advancement opportunities exist for Business Process Managers?
    Advancement opportunities include higher-level managerial positions, such as Director of Operations or Chief Operations Officer (COO). Gaining experience and furthering your education can facilitate these advancements.

  • How does industry vary in the need for Business Process Managers?
    Industries such as manufacturing, finance, healthcare, and technology rely heavily on Business Process Managers to ensure efficiency. The demand may vary by industry, but the skills remain relevant across sectors.

Additional Resources for Business Process Managers (2024)

By utilizing these resources and tools, you can effectively expand your knowledge and enhance your skills in business process management, positioning yourself for success in your career.