Career

Best Retail Sales Clerk Schools 2024

Learn everything you need to know about becoming a Retail Sales Clerk, including salary, schools, and programs.

Explore Retail Sales Clerk Schools (2024)

Looking to start your journey as a Retail Sales Clerk? Finding the right education is key. Here's a curated list of schools offering quality Retail Sales Clerk programs:

  • We've identified top institutions known for excellent Retail Sales Clerk education.
  • Options include both local schools and nationally recognized programs.
  • Each listing highlights relevant degree programs for aspiring Retail Sales Clerk professionals.
  • You'll also find information on related career paths in the field.

Browse through these options to find a program that aligns with your career goals in the Retail Sales Clerk industry.

Top Retail Sales Clerk Schools in the U.S. (2024)

#1New York County

CUNY Bernard M Baruch College

New York, NY

In-State Tuition:$6,930
Out-of-State Tuition:$14,880
Admission Rate:50%
Graduation Rate:74%
Total Enrollment:19,854
#2New York County

New York University

New York, NY

In-State Tuition:$55,384
Out-of-State Tuition:$55,384
Admission Rate:12%
Graduation Rate:87%
Total Enrollment:59,144
#3Brazos County

Texas A & M University-College Station

College Station, TX

In-State Tuition:$8,815
Out-of-State Tuition:$36,239
Admission Rate:63%
Graduation Rate:84%
Total Enrollment:74,014
#4Chester County

West Chester University of Pennsylvania

West Chester, PA

In-State Tuition:$7,716
Out-of-State Tuition:$19,290
Admission Rate:88%
Graduation Rate:72%
Total Enrollment:17,275
#5Los Angeles County

Cerritos College

Norwalk, CA

In-State Tuition:$1,288
Out-of-State Tuition:$10,248
Admission Rate:N/A
Graduation Rate:29%
Total Enrollment:19,469
#6Douglas County

Umpqua Community College

Roseburg, OR

In-State Tuition:$4,251
Out-of-State Tuition:$4,719
Admission Rate:N/A
Graduation Rate:25%
Total Enrollment:2,325

Retail Sales Clerk Required Education (2024)

  • Minimum Education Requirements:

    • High school diploma or equivalent:
      • Most employers require you to have completed high school or possess a General Educational Development (GED) certification.
      • Basic skills in math, reading, and communication are essential for performing daily tasks and interacting with customers.

  • Advanced Education Options:

    • Associate degree:
      • While not always necessary, obtaining an associate degree in retail management or business administration can enhance your understanding of retail operations and improve your employability.
    • Bachelor’s degree:
      • A bachelor's degree in fields such as business management, marketing, or communications may be advantageous if you aspire to take on more advanced roles in retail or management.

Retail Sales Clerk Professional Certifications & Licenses (2024)

To become a Retail Sales Clerk, specific certifications and licenses may be beneficial, though they are not universally required. Depending on the employer and the state where you work, the following certifications may be applicable:

  • Sales Certification: Offered by various professional organizations, this certification validates your skills in sales techniques, customer service, and product knowledge.

  • Customer Service Certification: This certification focuses on best practices in customer interaction, problem-solving, and conflict resolution, which are vital for a retail sales environment.

  • Point of Sale (POS) System Certification: Familiarizing yourself with a specific POS system can enhance your employability, as many retailers use proprietary or widely used systems for sales transactions.

  • First Aid/CPR Certification: While not mandatory, this certification may be required in some retail environments, especially those dealing with large crowds or operating in potentially hazardous conditions.

  • Food Handler’s Permit: If you work in a retail setting that sells food items, you may need to obtain this permit, which demonstrates your knowledge of food safety regulations.

  • State-Specific Licenses: Certain states may have specific regulations or licensing requirements for selling particular products, such as alcohol or tobacco. Ensure that you are compliant with your local laws if your retail position involves such items.

While degrees are not typically necessary for retail positions, obtaining relevant certifications could enhance your skill set and employment prospects in the retail sector.

Job Duties for Retail Sales Clerks

  • Answer customers' questions, and provide information on procedures or policies.

  • Help customers find the location of products.

  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.

Technologies and Skills Used by Retail Sales Clerks

Data base user interface and query software

  • Database software
  • ReliaSoft Prism

Operating system software

  • Handheld computer device software
  • Microsoft Windows

Spreadsheet software

  • Microsoft Excel

Basic Skills

  • Listening to others, not interrupting, and asking good questions
  • Talking to others

Social

  • Looking for ways to help people
  • Understanding people's reactions

Retail Sales Clerk Internships, Apprenticeships & Practical Training

Gaining hands-on experience is essential for aspiring Retail Sales Clerks. Here are some opportunities to consider that can help you build your skills and enhance your resume:

Internships

  • Retail Store Internships: Many retail chains offer internship programs, particularly during the summer. These positions allow you to gain firsthand experience in customer service, inventory management, and sales techniques. Companies like Target or Walmart often have structured internship programs for college students.

  • Visual Merchandising Internships: If you're interested in the visual aspects of retail, look for internships with companies focusing on merchandizing. Positions may involve assisting in product displays, creating appealing store layouts, or participating in promotional events.

  • Customer Experience Programs: Some retailers have internships specifically designed to enhance customer service skills. In these roles, you may shadow experienced sales clerks, aid in resolving customer issues, and gain insight into effective sales tactics.

Apprenticeships

  • Retail Apprenticeship Programs: Some organizations, like the American Retail Federation, provide formal apprenticeship programs where you can earn while you learn. These programs often combine classroom instruction with on-the-job training, focusing on sales techniques, inventory control, and customer interaction.

  • Management Trainee Apprenticeships: Larger retail corporations frequently offer management trainee positions. Although these are geared towards aspiring managers, they allow you to start as a sales clerk and progressively take on more responsibilities, learning the ins and outs of retail operations.

Practical Training

  • Job Shadowing: Spend a day or two observing experienced Retail Sales Clerks to understand daily responsibilities and effective practices. This is a low-commitment way to learn if the retail environment suits you.

  • Volunteer Opportunities: Non-profit organizations often need assistance with fundraising retail events or thrift stores. Volunteering can provide you with practical experience while also giving back to the community.

  • On-the-Job Training: Many retail positions offer on-the-job training for new hires. While this is not a formal internship or apprenticeship, it provides immediate exposure to customer service and sales techniques, equipping you with the skills needed to succeed.

Pursuing these internships, apprenticeships, and training opportunities can significantly enhance your prospects in the retail industry.

Retail Sales Clerk Continuing Education & Professional Development (2024)

To enhance your skills and advance your career as a Retail Sales Clerk, consider the following options for continuing education and professional development:

  • Workshops and Seminars

    • Local community colleges and trade organizations often host workshops focusing on customer service, sales techniques, and inventory management. Participate in these sessions to gain practical insights and strategies.

  • Certification Programs

    • Look for certification programs in retail management or customer service. Certifications such as the Certified Sales Professional (CSP) or National Retail Federation's Retail Industry Fundamentals can add value to your resume and validate your skills.

  • Online Courses

    • Explore platforms like Coursera, Udemy, or LinkedIn Learning for online courses specifically designed for retail professionals. Topics can range from effective sales strategies to digital marketing and e-commerce.

  • Industry Conferences

    • Attend industry conferences and trade shows to network with other retail professionals, learn about the latest trends, and discover innovative tools and technologies that can improve your performance.

  • In-house Training

    • Many retailers offer internal training programs for their employees. Take advantage of these programs to develop your skills further and understand the specific needs of your employer's business.

  • Mentorship Programs

    • Seek out mentorship opportunities within your workplace or industry. A mentor can provide guidance, share valuable experiences, and help you navigate your career path.

  • College Degree Programs

    • Consider pursuing an associate or bachelor’s degree in business administration, marketing, or a related field. A formal education can open doors to advancement into management positions within retail.

  • Customer Relationship Management (CRM) Training

    • Invest time in learning how to use CRM systems effectively. Proficiency in CRM software is increasingly valuable for managing customer interactions and improving sales strategies.

  • Networking Organizations

    • Join professional organizations such as the National Retail Federation (NRF) or local retail associations. Membership can provide access to resources, industry publications, and networking events to connect with other professionals.

  • Soft Skills Development

    • Focus on developing soft skills that are essential for success in retail, such as communication, teamwork, and conflict resolution. Workshops, online resources, and role-playing exercises can be beneficial.

By actively pursuing these education and development opportunities, you can significantly enhance your skills, increase your employability, and advance your career as a Retail Sales Clerk.

What To Look For When Deciding On Campus vs Online Degree Programs for Retail Sales Clerks (2024)

When considering your pathway to becoming a Retail Sales Clerk, you have the option of pursuing education through online programs or traditional campus-based institutions. Each mode of learning offers distinctive advantages and challenges.

Online Education Programs

  • Flexibility: Online programs provide the ability to learn on your schedule, which is ideal if you are balancing work or personal commitments.
  • Accessibility: You can access materials and participate in classes from anywhere with an internet connection, eliminating the need for commuting.
  • Self-paced Learning: Many online courses allow you to progress at your own pace, making it possible to spend more time on topics that require additional focus.
  • Diverse Resources: Online programs often include a variety of multimedia resources—from videos to interactive modules—which can enhance your understanding of retail concepts.
  • Cost Efficiency: Generally, online education can be less expensive than campus-based programs, with savings on commuting, housing, and sometimes tuition.

Campus-Based Education Programs

  • Structured Environment: If you thrive in a structured setting, campus-based programs offer a more traditional and immersive learning experience with scheduled classes.
  • Hands-On Experience: Many campus programs offer simulations and role-playing exercises that help you practice customer service and sales techniques in real-time situations.
  • Networking Opportunities: In-person classes give you the chance to build relationships with peers, instructors, and local retail employers which can be beneficial for future job opportunities.
  • Access to Facilities: Campuses often have additional resources such as libraries, computer labs, and career centers that can support your learning and job search.
  • Direct Engagement: Face-to-face interaction with teachers and classmates can lead to more immediate feedback and collaborative learning experiences.

Making Your Choice

When deciding between online and campus-based education programs, consider the following factors:

  • Your Learning Style: Assess whether you are more comfortable with independent learning or prefer direct interaction with instructors and classmates.
  • Your Schedule: Evaluate your current commitments to determine if a flexible online program or a structured campus environment better fits your lifestyle.

  • Career Goals: Think about your aspirations in the retail industry and whether a hands-on experience provided by a campus program would be more beneficial for you.

    Ultimately, the right choice will depend on your individual circumstances, learning preferences, and career objectives in the retail sales field.

Retail Sales Clerk Typical Career Path (2024)

As a Retail Sales Clerk, your career can evolve through various stages, allowing for growth and development in the retail industry. The journey typically includes the following levels:

Entry-Level Positions

  • Sales Associate

    • Responsible for assisting customers, handling cash registers, and maintaining store displays.
    • Requires strong interpersonal skills and basic product knowledge.

  • Cashier

    • Focuses on processing transactions, providing excellent customer service, and managing cash handling.
    • Often requires minimal prior experience, making it an ideal starting point.

  • Stock Clerk

    • Involves receiving inventory shipments, organizing stock on shelves, and ensuring the sales floor is well-stocked.
    • Offers experience in inventory management and product placement.

Mid-Level Roles

  • Department Supervisor

    • Manages a specific section of the store, overseeing sales associates and ensuring customer satisfaction.
    • Involves training new employees and monitoring sales performance.

  • Assistant Store Manager

    • Responsible for supporting the Store Manager in daily operations, staff management, and customer service initiatives.
    • Requires leadership skills and a deeper understanding of retail operations.

  • Merchandise Coordinator

    • Focuses on product displays, promotions, and inventory levels, working to maximize sales.
    • Involves creative problem-solving and strategic planning skills.

Advanced Roles

  • Store Manager

    • Oversees the entire retail location, making critical decisions regarding staffing, budgeting, and sales strategies.
    • Requires strong leadership, financial acumen, and an extensive knowledge of retail dynamics.

  • District Manager

    • Responsible for multiple store locations, focusing on achieving sales targets, improving operations, and mentoring store managers.
    • Requires significant experience in retail management and often necessitates travel.

  • Retail Operations Manager

    • Focuses on improving overall operational efficiency across stores, implementing best practices and optimizing resources.
    • Involves analytical skills and an understanding of broader business strategies.

As you progress through these roles, continuous learning and adaptability will be key in ensuring your advancement within the retail industry.

Related Fields and Alternative Career Paths to Retail Sales Clerks (2024)

As a Retail Sales Clerk, you develop various skills, including customer service, communication, inventory management, and problem-solving. These skills can be valuable in several related fields and alternative career paths. Here are some options to consider:

  • Customer Service Representative

    • Similarities: The role emphasizes communication and interaction with customers. Skills in handling inquiries and resolving complaints carry over well.
    • Education: A background in retail can provide the basic customer relationship skills needed for this position.

  • Sales Associate

    • Similarities: A direct progression from retail sales, focusing on selling products and services.
    • Education: The experience in a retail environment can be a strong foundation, as the skills required are often aligned with those developed as a Retail Sales Clerk.

  • Merchandiser

    • Similarities: This position involves display and presentation of products, aligning with skills in inventory management and understanding consumer behavior.
    • Education: Your knowledge of retail operations can be beneficial in a merchandising role, where visual presentation in sales optimizes product appeal.

  • Store Manager

    • Similarities: Overseeing sales teams and managing store operations requires leadership and organizational skills. This role also involves developing sales strategies and ensuring customer satisfaction.
    • Education: Experience as a Retail Sales Clerk can prepare you for managerial responsibilities, especially if you seek additional training or education in business management.

  • Retail Buyer

    • Similarities: This role involves selecting and purchasing products for retail stores. Skills in market analysis and understanding customer preferences are crucial.
    • Education: Insight gained from customer interactions as a Retail Sales Clerk can assist in making informed buying decisions.

  • E-commerce Specialist

    • Similarities: The growing online retail market requires skills in sales and customer engagement, which can be transitioned from in-store to online environments.
    • Education: Familiarity with retail operations can aid in understanding how to optimize online sales platforms.

  • Marketing Assistant

    • Similarities: Working on marketing initiatives involves understanding customer needs and market trends, which is informed by your experience in retail settings.
    • Education: Skills in consumer interaction can be directly relevant when assisting in market research or promotional campaigns.

  • Visual Merchandiser

    • Similarities: This role revolves around creating attractive store displays, which can leverage your understanding of product placement and customer attraction techniques.
    • Education: Experience gained from retail clerking provides insights into what arrangements entice customers.

  • Human Resources Assistant

    • Similarities: Skills in interviewing, training, and interacting with employees overlap well with customer service experience.
    • Education: Knowledge of retail operations can enhance your understanding of employee management and workforce dynamics.

In each of these roles, the foundational skills acquired as a Retail Sales Clerk can be advantageous. Consider further training or education in specialized areas if you aim to pivot to one of these careers. Your experience positions you well to advance in various pathways within the retail and customer service industries.

Retail Sales Clerk Frequently Asked Questions (FAQs) (2024)

  • What education is required to become a Retail Sales Clerk?
    Most positions as a Retail Sales Clerk require a high school diploma or equivalent. Some employers may prefer candidates who have completed some college coursework or have an associate degree, especially for higher-level positions.

  • Do I need any specific certifications to work as a Retail Sales Clerk?
    No specific certifications are typically required. However, obtaining certifications in customer service, sales techniques, or retail management can enhance your resume and improve your job prospects.

  • Is prior experience necessary for this role?
    While previous retail or customer service experience can be beneficial, many employers are willing to train entry-level candidates. A positive attitude and willingness to learn can often take precedence over experience.

  • Are there any online courses that can help me prepare for a Retail Sales Clerk position?
    Yes, various online platforms offer courses related to customer service, sales strategies, and retail operations. These can help you develop necessary skills and make you a more competitive candidate.

  • What skills should I focus on developing for a career as a Retail Sales Clerk?
    Key skills include communication, customer service, sales techniques, problem-solving, basic math for handling transactions, and familiarity with point-of-sale systems.

  • Can I advance my career with further education?
    Yes, pursuing further education, such as an associate or bachelor's degree in business, marketing, or a related field, can open up opportunities for advancement into supervisory roles, management positions, or specialized areas like merchandising.

  • Are there specific high school subjects that would benefit me in this career?
    Courses in business, marketing, mathematics, and communications can be especially beneficial. Additionally, involvement in extracurricular activities like debate or student government can enhance your interpersonal skills.

  • What is the most important trait for success as a Retail Sales Clerk?
    A strong customer service orientation is essential. Being friendly, approachable, and able to effectively address customer needs can significantly impact your success in this role.

  • Do Retail Sales Clerks receive on-the-job training?
    Yes, most employers provide on-the-job training to familiarize new hires with store policies, product knowledge, and sales techniques.

  • Is there a demand for Retail Sales Clerks in the job market?
    The demand for Retail Sales Clerks remains strong due to high turnover rates in the retail industry. However, this can vary based on the economy, location, and changes in consumer behavior.

Additional Resources for Retail Sales Clerks (2024)

  • National Retail Federation (NRF)
    The NRF is a leading trade association for the retail industry, providing valuable information and resources for those pursuing a career in retail sales. Their website includes research reports, industry trends, and educational programs.
    Visit NRF

  • Retail Industry Leaders Association (RILA)
    RILA offers resources including professional development opportunities, webinars, and industry news that can be beneficial for aspiring retail sales clerks.
    Visit RILA

  • SkillsUSA
    SkillsUSA is a national organization that helps students develop skills relevant to careers in various sectors, including retail. They offer competitions, resources, and certification opportunities.
    Visit SkillsUSA

  • Occupational Safety and Health Administration (OSHA)
    OSHA provides training resources that focus on workplace safety, which is vital in retail environments. Their site includes information on safety standards and best practices.
    Visit OSHA

  • American Retail Association (ARA)
    ARA offers educational resources and advocacy for retail professionals. Check their site for training programs and legislative updates that may affect retail careers.
    Visit ARA

  • LinkedIn Learning
    This platform offers various courses related to customer service, sales techniques, and retail management that can enhance your skills as a retail sales clerk.
    Visit LinkedIn Learning

  • Indeed Career Guide
    Indeed provides career advice, salary expectations, and job postings related to retail sales positions. Their articles can be beneficial for understanding job market trends.
    Visit Indeed

  • Coursera
    Coursera offers online courses from various universities that cover topics like marketing, customer service, and sales strategy, which can contribute to your qualifications for a retail sales clerk role.
    Visit Coursera

  • Job Corps
    Job Corps is a free education and training program that helps young people learn job skills, including those required in retail. They provide training, career counseling, and job placement assistance.
    Visit Job Corps

  • Community Colleges and Vocational Schools
    Many local community colleges and vocational schools offer programs focused on retail and customer service skills. Research institutions in your area for available courses and certifications.

These resources can significantly enhance your knowledge and skills as you work towards a successful career as a retail sales clerk.