Career

Best Clerical Supervisor Schools 2024

Learn everything you need to know about becoming a Clerical Supervisor, including salary, schools, and programs.

Explore Clerical Supervisor Schools (2024)

Looking to start your journey as a Clerical Supervisor? Finding the right education is key. Here's a curated list of schools offering quality Clerical Supervisor programs:

  • We've identified top institutions known for excellent Clerical Supervisor education.
  • Options include both local schools and nationally recognized programs.
  • Each listing highlights relevant degree programs for aspiring Clerical Supervisor professionals.
  • You'll also find information on related career paths in the field.

Browse through these options to find a program that aligns with your career goals in the Clerical Supervisor industry.

Top Clerical Supervisor Schools in the U.S. (2024)

#1Mason County

Maysville Community and Technical College

Maysville, KY

In-State Tuition:$4,368
Out-of-State Tuition:$15,288
Admission Rate:N/A
Graduation Rate:49%
Total Enrollment:3,974
#2Jefferson County

Eastern Gateway Community College

Steubenville, OH

In-State Tuition:$4,115
Out-of-State Tuition:$7,727
Admission Rate:N/A
Graduation Rate:31%
Total Enrollment:30,364
#3Rapides Parish

Central Louisiana Technical Community College

Alexandria, LA

In-State Tuition:$3,335
Out-of-State Tuition:$3,335
Admission Rate:N/A
Graduation Rate:70%
Total Enrollment:1,226
#4Marion County

Ivy Tech Community College

Indianapolis, IN

In-State Tuition:$4,487
Out-of-State Tuition:$8,777
Admission Rate:N/A
Graduation Rate:31%
Total Enrollment:89,705
#5Fayette County

Bluegrass Community and Technical College

Lexington, KY

In-State Tuition:$4,368
Out-of-State Tuition:$15,288
Admission Rate:N/A
Graduation Rate:35%
Total Enrollment:10,318
#6Calcasieu Parish

SOWELA Technical Community College

Lake Charles, LA

In-State Tuition:$3,335
Out-of-State Tuition:$3,335
Admission Rate:N/A
Graduation Rate:40%
Total Enrollment:3,268

Clerical Supervisor Required Education (2024)

  • Minimum Education

    • A high school diploma or equivalent is required to enter the clerical field.
    • Many employers prefer candidates who have completed some college coursework or hold an associate degree in business administration or a related field.

  • Advanced Education

    • A bachelor's degree in business administration, management, or a related discipline can enhance your qualifications and promote career advancement opportunities.
    • Some organizations may favor candidates with a master's degree in business administration (MBA), particularly for higher-level supervisory roles or positions in larger companies.

Clerical Supervisor Professional Certifications & Licenses (2024)

To enhance your qualifications as a Clerical Supervisor, consider pursuing the following certifications and licenses:

  • Certified Administrative Professional (CAP)

    • Offered by the International Association of Administrative Professionals (IAAP)
    • This certification demonstrates your expertise in office administration and management practices.

  • Professional Administrative Certification of Excellence (PACE)

    • Offered by the American Society of Administrative Professionals (ASAP)
    • This certification recognizes your proficiency in various administrative tasks and your understanding of best practices.

  • Microsoft Office Specialist (MOS)

    • Offered by Microsoft
    • Earning this certification can help you prove your skills in Microsoft Office applications, which are essential for clerical roles.

  • Project Management Professional (PMP)

    • Offered by the Project Management Institute (PMI)
    • Although not mandatory, this certification can be beneficial if you oversee projects or teams, demonstrating your ability to manage tasks effectively.

  • Certified Administrative Specialist (CAS)

    • Offered by various institutions, this certification focuses on specialized administrative skills and knowledge.

While formal licenses are not typically required for clerical supervision, obtaining relevant certifications can make you a more competitive candidate and demonstrate your commitment to professional development in the field.

Job Duties for Clerical Supervisors

  • Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.

  • Resolve customer complaints or answer customers' questions regarding policies and procedures.

  • Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.

Technologies and Skills Used by Clerical Supervisors

Accounting software

  • Intuit QuickBooks
  • Sage 50 Accounting

Data base user interface and query software

  • Blackboard software
  • Yardi software

Enterprise resource planning ERP software

  • Microsoft Dynamics
  • Oracle PeopleSoft

Basic Skills

  • Keeping track of how well people and/or groups are doing in order to make improvements
  • Listening to others, not interrupting, and asking good questions

Problem Solving

  • Noticing a problem and figuring out the best way to solve it

Social

  • Changing what is done based on other people's actions
  • Understanding people's reactions

Clerical Supervisor Internships, Apprenticeships & Practical Training

Gaining practical experience through internships or apprenticeships is essential for aspiring Clerical Supervisors. These opportunities allow you to develop skills, understand the nuances of the role, and expand your professional network. Here are examples of potential internships and apprenticeships available in this field:

Internships

  • Administrative Assistant Intern: Many organizations offer internships that allow you to assist administrative teams in daily tasks. This experience helps you learn about document management, data entry, and office procedures, empowering you to take on supervisory responsibilities later.

  • Human Resources Intern: Interning in HR can provide insight into employee relations, recruitment processes, and performance evaluations. Exposure to these functions will enhance your understanding of team management, a key component of the Clerical Supervisor role.

  • Office Manager Intern: Working directly under an office manager can give you firsthand experience of overseeing office operations, budgeting, and coordinating staff schedules. Interns often help with organizing files and maintaining office supplies, all of which are relevant to supervising clerical staff.

  • Non-Profit Administrative Intern: Non-profit organizations frequently require administrative support. This setting can expose you to diverse responsibilities, such as fundraising efforts and community outreach, providing a well-rounded view of office dynamics and team collaborations.

Apprenticeships

  • Office Administration Apprenticeship: Some vocational schools or community colleges offer apprenticeship programs in office administration. These apprenticeships can provide structured on-the-job training under the guidance of experienced professionals and may include a mixture of classroom instruction and practical experience.

  • Business Operations Apprenticeship: Engaging in a broader apprenticeship that encompasses business operations will help you understand various aspects of running an office, from finance to project management. Skills learned in these programs directly relate to supervising clerical staff.

  • Health Administration Apprenticeship: If you're interested in working in a healthcare setting, apprenticeships in health administration can prepare you for managing clerical teams in hospitals or clinics. Responsibilities might include patient data management, scheduling, and compliance with health regulations.

Practical Training Opportunities

  • Work-Study Programs: Many universities and colleges have work-study programs where you can gain practical experience while completing your studies. These positions often include clerical duties, giving you exposure to administrative operations within an academic setting.

  • Volunteer Administrative Roles: Taking on volunteer roles in local organizations can be an excellent way to gain experience. Many non-profits need administrative help, and this can serve as an informal apprenticeship, allowing you to develop relevant skills while making a positive impact.

By participating in any of these internships or apprenticeships, you'll gain valuable experience that can significantly enhance your qualifications for a career as a Clerical Supervisor.

Clerical Supervisor Continuing Education & Professional Development (2024)

To advance in your career as a Clerical Supervisor, continuous learning and professional development are essential. Various opportunities exist to enhance your skills and knowledge in your role.

Certifications

  • Administrative Professional Certification (CAP): This certification demonstrates your expertise in administrative tasks, making you a strong candidate for higher positions.
  • Certified Manager (CM): Earning this certification can provide solid management principles that enhance your supervisory skills.
  • Project Management Professional (PMP): This certification is beneficial if your supervisory role includes managing projects, equipping you with essential project management skills.

Workshops and Seminars

  • Leadership Development Programs: Participate in workshops that focus on enhancing leadership skills, including communication, conflict resolution, and team management.
  • Time Management Training: Attend seminars aimed at improving your efficiency and productivity as a supervisor.
  • Software Training: Stay current with the latest office software and tools relevant to your duties. Consider courses in advanced spreadsheet applications, database management, and document processing systems.

Online Courses

  • Business Management Courses: Platforms like Coursera, LinkedIn Learning, and edX offer courses on topics like resource management, operational efficiency, and strategic planning.
  • Human Resources Fundamentals: Online classes on HR practices can equip you with the understanding necessary for effective team management, including hiring processes and employee performance evaluations.

Networking Opportunities

  • Professional Associations: Join organizations such as the International Association of Administrative Professionals (IAAP) to connect with peers and access resources that aid your growth.
  • Conferences and Trade Shows: Attend industry-related events to learn from established professionals, gather insights, and expand your professional network.

On-the-Job Training

  • Mentorship Programs: Seek mentorship opportunities within your organization, allowing you to gain insights from experienced professionals in supervisory roles.
  • Cross-Training: Engage in cross-training activities that expose you to different departmental functions and responsibilities, enhancing your understanding of how various teams operate.

College Courses and Degree Programs

  • Associate or Bachelor Degree in Business Administration: Pursuing further education in business administration can enhance your qualifications for upper management positions.
  • Continuing Education Units (CEUs): Many community colleges offer CEU courses focused on clerical and supervisory skills.

Professional Development Plans

  • Personal Development Plans (PDP): Create a PDP that outlines your career goals and the steps you need to take to achieve them, including educational objectives and skill acquisitions.
  • Performance Reviews: Utilize performance review feedback to identify specific areas for growth and seek relevant training or education to address these areas.

Engaging in these continuing education and professional development opportunities will significantly enhance your qualifications and effectiveness as a Clerical Supervisor, positioning you for greater responsibilities and career advancement.

What To Look For When Deciding On Campus vs Online Degree Programs for Clerical Supervisors (2024)

When pursuing a career as a Clerical Supervisor, you have the option to choose between online and campus-based education programs. Each mode of learning has its own set of advantages and considerations. Below, you will find a comparison of both options to help you determine which best suits your needs.

Online Programs

  • Flexibility: Online programs offer you the convenience of studying from anywhere, allowing you to balance your education with work or personal commitments. This is especially beneficial if you're currently employed in a clerical role and wish to advance without disrupting your job.

  • Self-Paced Learning: Many online programs provide a self-paced format, letting you progress through the coursework at a speed that fits your schedule. This can be advantageous for those who may need more time on specific topics.

  • Access to Resources: Online education often includes access to a variety of digital resources, such as e-books, online libraries, and discussion forums. These platforms can enhance your learning experience by connecting you with other students and instructors.

  • Networking Opportunities: Some online programs include virtual networking events and online communities, which can be valuable for building professional relationships and collaborations, albeit less personal than in-campus interactions.

  • Technology Requirements: To participate in an online program, you will need a reliable internet connection and possibly specific software or hardware to access course materials effectively.

Campus-Based Programs

  • Structured Environment: Attending a campus-based program provides a structured learning environment with a set schedule. This can help you stay focused and motivated, as you'll be attending regular classes and interacting with instructors and peers in person.

  • Hands-On Learning: Campus programs often include opportunities for hands-on learning through workshops, labs, or practical training. This can be particularly beneficial in clerical roles that require familiarity with specific office technologies or procedures.

  • Immediate Feedback: In a classroom setting, you can receive immediate feedback on assignments and participate in real-time discussions. This dynamic can enhance your understanding of the material and clarify any questions you may have.

  • Networking Potential: Being on campus allows for face-to-face interactions with classmates, faculty, and visiting professionals, which can lead to strong networking opportunities. You might find it easier to connect with industry professionals and potential employers.

  • Campus Resources: Many schools offer additional resources like libraries, career services, and tutoring that can enhance your educational experience. Access to these resources can be a significant advantage for your studies and job placement after graduation.

Making Your Choice

Deciding between online and campus-based education programs for becoming a Clerical Supervisor largely depends on your personal learning style, professional obligations, and career goals. Consider what factors matter most to you—whether it's flexibility, the structured environment, or networking opportunities—when making your decision.

Clerical Supervisor Typical Career Path (2024)

In the Clerical Supervisor career, you will find a structured path that often begins with entry-level positions, advances through mid-level roles, and can culminate in advanced managerial opportunities. Here’s a breakdown of the typical career trajectory:

Entry-Level Positions

  • Administrative Assistant: As an entry point, this role involves handling various clerical tasks such as data entry, scheduling appointments, and managing correspondence. You will develop organizational skills and gain exposure to office operations.
  • Office Clerk: This position involves performing routine office tasks including filing, answering phones, and supporting clerical staff. You'll learn about office procedures and gain practical experience in a collaborative environment.
  • Customer Service Representative: While focused on customer interaction, this role develops your communication skills, problem-solving abilities, and understanding of administrative processes. It can also lead to supervisory roles in a customer service setting.

Mid-Level Positions

  • Administrative Coordinator: In this role, you may coordinate office activities and manage smaller projects, providing direction to other clerical staff. Experience in this position is vital for understanding team dynamics and workflow management.
  • Lead Office Clerk: As a lead clerk, you will oversee a team of office clerks, ensuring that daily tasks are executed effectively. This role requires strong leadership skills and the ability to manage a variety of clerical functions.
  • Operations Specialist: You will focus on process improvement and efficiency in office operations. This role may involve analyzing workflows and implementing new systems, providing valuable experience for future supervisory positions.

Advanced Roles

  • Clerical Supervisor: In this position, you will directly oversee clerical staff, manage schedules, and ensure compliance with policies and procedures. You will develop training programs and strategies to enhance team productivity and performance.
  • Office Manager: This advanced role involves a broader scope of responsibilities, including budgeting, strategic planning, and workforce management. You will be responsible for overall office operations and may also interact with upper management.
  • Administrative Services Manager: Here, you will manage administrative functions across multiple departments, focusing on enhancing service delivery and operational efficiency. This may lead to further advancement into executive roles within the organization.

As you progress through these stages, developing skills in communication, organization, and leadership will be essential for your success in the Clerical Supervisor career.

Related Fields and Alternative Career Paths to Clerical Supervisors (2024)

As a Clerical Supervisor, your experience managing administrative tasks, overseeing clerical staff, and ensuring efficient office operations equips you with skills applicable to various related fields. Here are some alternative career paths you may consider:

  • Administrative Manager

    • Similar to a Clerical Supervisor, an Administrative Manager is responsible for coordinating office activities and operations. Your background in clerical supervision prepares you for managing budgets, staff, and administrative processes.

  • Office Manager

    • This role involves overseeing daily office functions, providing support to employees, and ensuring smooth operations. Your organizational skills and experience in a supervisory role translate directly into effective office management.

  • Human Resources Assistant

    • Your understanding of team dynamics and administrative support can be leveraged in Human Resources. This position focuses on recruitment, employee relations, and benefits administration, allowing you to utilize your HR-related knowledge.

  • Project Coordinator

    • Project Coordinators work across various industries to manage timelines, resources, and communication. The skills you’ve developed as a Clerical Supervisor—such as time management, task prioritization, and team coordination—are essential in this role.

  • Customer Service Supervisor

    • This position requires overseeing a team dedicated to customer service. Your experience in staff management and operational workflow can provide a strong foundation for leading a customer-focused team.

  • Data Entry Supervisor

    • If you have a keen eye for detail and familiarity with data management systems, transitioning to a Data Entry Supervisor role could be a natural move. This role involves managing data entry operations and ensuring data integrity within systems.

  • Operations Manager

    • Serving as an Operations Manager allows you to leverage your leadership and organizational skills on a larger scale. This role focuses on improving operational efficiency and managing resources across various departments.

  • Executive Assistant

    • If you’re interested in working more closely with senior management, becoming an Executive Assistant can be a rewarding path. This role requires excellent organizational and communication skills, both of which are developed in a clerical supervisory position.

By pursuing additional training or certifications in specific areas, you can further enhance your qualifications for these roles. Networking within professional organizations related to these fields can offer additional insights and job opportunities that align with your experience.

Clerical Supervisor Frequently Asked Questions (FAQs) (2024)

  • What type of education is required to become a Clerical Supervisor?
    Typically, a high school diploma or GED is required. Many employers prefer candidates with an associate's degree in business administration or a related field. Additional training in office management or clerical procedures can be beneficial.

  • Are there any certification programs for Clerical Supervisors?
    Yes, there are several certification programs available, such as the Certified Administrative Professional (CAP) and the Professional Administrative Certification of Excellence (PACE). These certifications can enhance your resume and demonstrate your expertise.

  • Is prior experience in a clerical role necessary?
    Yes, most Clerical Supervisor positions require previous experience in clerical or administrative roles. This experience helps you understand the everyday tasks and challenges faced by your team.

  • What soft skills are important for a Clerical Supervisor?
    Strong communication, organizational, and leadership skills are essential. A Clerical Supervisor should also be adept at problem-solving, time management, and conflict resolution.

  • Can I progress to a Clerical Supervisor role without a degree?
    Yes, while a degree can be advantageous, extensive relevant experience combined with strong performance can lead to a supervisory role. Employers often value hands-on experience.

  • Are there specific industries that hire Clerical Supervisors?
    Yes, Clerical Supervisors are needed across various industries, including healthcare, education, finance, and government. The skills are often transferable across different sectors.

  • How can I improve my qualifications for a Clerical Supervisor position?
    Gaining experience in administrative roles, pursuing relevant certifications, and developing leadership skills can enhance your qualifications. Additionally, taking courses in office management or project coordination can be beneficial.

  • Is continuing education important in this field?
    Yes, continuing education can keep you updated on best practices in office administration and technology. Many professionals also attend workshops or training seminars related to management and leadership.

  • What are the advancement opportunities for Clerical Supervisors?
    With experience and additional qualifications, you may advance to higher management positions, such as Office Manager or Administrative Director. Additional certifications may also help in securing these roles.

Additional Resources for Clerical Supervisors (2024)

  • U.S. Bureau of Labor Statistics (BLS)

  • National Association of Professional Women (NAPW)

    • Offers resources for women's professional development, networking opportunities, and skill-building workshops.
    • NAPW

  • American Management Association (AMA)

  • LinkedIn Learning

    • Online platform with a variety of courses in office management, leadership, and communication skills, all valuable for aspiring clerical supervisors.
    • LinkedIn Learning

  • Coursera

    • Offers courses in business management and administrative skills from accredited institutions that are beneficial for clerical supervisors.
    • Coursera

  • edX

    • Features university-level courses on office administration, project management, and other relevant subjects for skill enhancement.
    • edX

  • Society for Human Resource Management (SHRM)

    • Offers resources related to HR management and professional development that can complement your supervisory role.
    • SHRM

  • National Secretaries Association (NSA)

    • Provides networking, certification programs, and professional development aimed at those within clerical and administrative management.
    • NSA

  • SkillsUSA

    • Offers programs focused on technical and leadership skills that can help enhance your qualifications for a supervisory role.
    • SkillsUSA

  • American Society of Administrative Professionals (ASAP)

    • A professional organization offering certification, training, and resources specifically for administrative professionals.
    • ASAP

Utilizing these resources can help enhance your qualifications and prepare you for a successful career as a Clerical Supervisor.